13 sales department jobs found in Kuala Lumpur

As Assistant Sales Manager/Sales Manager, you are responsible for the work performance of one or more subordinates who are in the front­line/back-line of guest service for consistently meeting differing guest' needs & wants, within your assigned area of responsibility in the Sales & Marketing Department in the Hotel that is comprised of the Sales section, Stage Pass Membership and Business Centre. You direct the procedural and personal dimensions of one or more work process through these subordinates. An increase in personal efficiency and effectiveness is expected when you work as a team with your subordinates, colleagues and superior and achieve common goals and targets. You will: Excellent in problem solving, able to meet deadlines and able to work under pressure. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service or reputation. Always present a clean and tidy appearance in accordance with the hotel's...

Job Responsibilities: - ·   Overseeing Government sales, promotions and campaigns. ·   Prepare sales budgets, projections and set sales target. ·   Implements all sales action plan according to market areas as outline in the Marketing Plan. ·   Plan and execute sales trips to major market areas and also new potential area ·   Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients ·   Identifying emerging markets to find new sales opportunities ·   Participate in weekly/monthly Sales & Marketing ·   Manages and develops relationship with key internal and external stakeholders to strengthen and expand customer base for sales opportunity ·   Maintain professional business confidentially, high standard of professionalism, ethics and attitudes to words hotel guests,...

The Assistant Events Manager is responsible for planning, executing, and overseeing all events held at the hotel. This includes but is not limited to meetings, conferences, weddings, product launches, and VIP functions. The role requires exceptional attention to detail, a commitment to luxury service standards, and the ability to manage multiple stakeholders across departments.    Key Responsibilities  Event Sales & Coordination  Handle client enquiries, site inspections, proposals, and quotations professionally and promptly.  Liaise with clients from initial contact to post-event follow-up to ensure satisfaction and repeat business.  Prepare detailed Event Orders (BEOs) and coordinate with all departments to ensure seamless execution.          Revenue...

As the Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget   Manage day...

As the Reservations Agent, you will be responsible to process guest/agents room bookings request in line with IHG brand standard guidelines.  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.   Your day-to-day:  Maintains a regular pattern of sales calls and ensures no calls are left unanswered, when received through our Automatic Call Distribution system (ACD)  Record and process reservations made by phone/fax/email, website and GDS  Maintain a high level of product and service knowledge about all IHG Hotels, Restaurants and all IHG Hotels in your region  Prepare and execute action plans which increase reservation sales and associated business ...

The Director / Assistant Director of Marketing & Communications is responsible for developing and executing marketing strategies, managing brand positioning, and driving revenue through integrated marketing, digital, and public relations efforts. The role ensures consistent brand messaging while supporting the hotel’s overall business objectives. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement marketing and communications strategies aligned with business goals. (Director: Lead strategy | Assistant Director: Support execution) Plan and execute campaigns, promotions, and partnerships to drive revenue. 2. Digital Marketing & Branding Oversee/manage digital platforms including website, social media, and online campaigns. Ensure consistent brand identity across all channels. Manage content creation, visuals, and messaging. 3. Public Relations & Communications Build and maintain...

As the Assistant Marketing and Communications Manager, you will play a vital role in elevating the hotel’s prestige and brand identity through strategic storytelling. The ideal candidate will be creative, innovative, and possess a sophisticated understanding of brand positioning, public relations, and premium marketing practices. The Assistant Marketing and Communications Manager will also be responsible for ensuring a seamless and high-end guest experience through physical and visual touchpoints. They will do this by overseeing the production of premium hotel collateral, ensuring all guest-facing materials reflect the hotel's upscale amenities, and maintaining brand consistency across every physical department of the property. The Assistant Marketing and Communications Manager will also be responsible for providing direct support to the Director of Marketing and Communications on all PR-related assignments. This includes high-level copywriting for press releases,...

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget  ...

As the Assistant Director of Sales, you will spearhead the strategic direction and execution of the hotel’s sales efforts to drive revenue across all segments: corporate, MICE, leisure, wholesale, and government. You are accountable for achieving business goals by developing dynamic sales strategies, managing key accounts, leading the sales team, and fostering strong partnerships in both domestic and international markets.  At Crowne Plaza Hotels & Resorts, we seek leaders who are confident, proactive, globally-minded, and passionate about creating memorable guest experiences while maximizing hotel profitability.     Your day-to-day:  People    Lead and manage a results-driven sales team with a focus on key performance indicators (KPIs) or Goal Setting and Budget, such as room revenue, market share, RFP conversion, and account retention. ...

Main Responsibilities   To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures as required. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Prepare and review written documents accurately and completely.  Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel Raising invoices. Promote awareness of Hotel and brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to the Hotel / Company. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities / services (e.g., hours of operation, rates...

Job Summary The Hotel Manager is responsible for overseeing the overall operations of the hotel, ensuring excellent guest satisfaction, operational efficiency, financial performance, and compliance with company standards. The role involves leading all departments, maintaining service quality, driving revenue growth, and creating a positive working environment for associates. Key Responsibilities Oversee the daily operations of the hotel, ensuring smooth and efficient service delivery. Lead and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Sales & Marketing, Finance, and Human Resources. Ensure exceptional guest experiences and promptly resolve guest complaints or concerns. Monitor hotel performance, occupancy, revenue, and operating expenses to achieve business targets. Develop and implement strategies to maximize revenue and profitability. Maintain compliance with company policies,...

Are you passionate, eager to learn, and looking to gain real-world experience in a professional environment? We are inviting enthusiastic students or recent graduates to apply for our internship program! This is a great opportunity to develop hands-on skills, learn from experienced professionals, and explore potential career paths in various departments. 🔸 Available Internship Departments: Human Resources Finance & Accounting Marketing & Communications Food & Beverage Service Kitchen / Culinary Housekeeping Front Office / Guest Services IT & Systems Support Procurement / Purchasing Sales & Events 🔸 General Responsibilities: Support the assigned department in day-to-day operations Handle administrative and operational tasks as required Maintain professionalism and adhere to company standards Learn and adapt...

1. Handle Reservations Receive booking requests by phone, email, website, travel agents, and online travel agencies (OTAs). Enter reservations accurately into the PMS/IDB system. Confirm bookings with guests. Process amendments, cancellations, and special requests. 2. Check Room Availability Monitor room inventory and availability. Ensure room types and rates are correctly assigned. Prevent overbooking and identify booking discrepancies. 3. Guest Communication Answer inquiries about room rates, facilities, promotions, and hotel policies. Provide accurate information to guests and travel agents. Follow up on pending reservations and confirmations. 4. Coordinate with Other Departments Inform Front Office of VIPs, special requests, and group arrivals. Coordinate with Housekeeping regarding room readiness. Work with Sales on group bookings and contracts. 5. Revenue Support Promote room upgrades and...