11 marketing department jobs found in Kuala Lumpur

The Director / Assistant Director of Marketing & Communications is responsible for developing and executing marketing strategies, managing brand positioning, and driving revenue through integrated marketing, digital, and public relations efforts. The role ensures consistent brand messaging while supporting the hotel’s overall business objectives. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement marketing and communications strategies aligned with business goals. (Director: Lead strategy | Assistant Director: Support execution) Plan and execute campaigns, promotions, and partnerships to drive revenue. 2. Digital Marketing & Branding Oversee/manage digital platforms including website, social media, and online campaigns. Ensure consistent brand identity across all channels. Manage content creation, visuals, and messaging. 3. Public Relations & Communications Build and maintain...

As the Assistant Director of Sales, you will spearhead the strategic direction and execution of the hotel’s sales efforts to drive revenue across all segments: corporate, MICE, leisure, wholesale, and government. You are accountable for achieving business goals by developing dynamic sales strategies, managing key accounts, leading the sales team, and fostering strong partnerships in both domestic and international markets.   At Crowne Plaza Hotels & Resorts, we seek leaders who are confident, proactive, globally-minded, and passionate about creating memorable guest experiences while maximizing hotel profitability.       Your day-to-day:  People    Lead and manage a results-driven sales team with a focus on key performance indicators (KPIs) or Goal Setting and Budget, such as room revenue, market share, RFP conversion, and account retention.   Set clear sales targets for each segment and provide continuous...

As the Assistant Marketing and Communications Manager, you will play a vital role in elevating the hotel’s prestige and brand identity through strategic storytelling. The ideal candidate will be creative, innovative, and possess a sophisticated understanding of brand positioning, public relations, and premium marketing practices. The Assistant Marketing and Communications Manager will also be responsible for ensuring a seamless and high-end guest experience through physical and visual touchpoints. They will do this by overseeing the production of premium hotel collateral, ensuring all guest-facing materials reflect the hotel's upscale amenities, and maintaining brand consistency across every physical department of the property. The Assistant Marketing and Communications Manager will also be responsible for providing direct support to the Director of Marketing and Communications on all PR-related assignments. This includes high-level copywriting for press releases,...

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget  ...

1. Assist in verifying all marketing and advertising (eg; print advertisement etc…) for the hotel be it on print material or digital channels.  2.To prepare press releases and ensures their timely delivery to all publications that are part of our press list, including radio and TV channels. 3.Assists the Marcom team in developing programs for better awareness campaigns and F&B promotions.  4.Promotes activities and creates artwork accordingly for promotion or events.  5.Handles customer and media complaints, requests and inquiries accurately.  6.Aware of the strengths and weaknesses of our competitors in order to maximize success in selling against them through Public Relations and Marketing strategies.

Assist the Sales team with managing sales-related administrative tasks and processes Respond to customer inquiries and provide exceptional client service Coordinate with internal departments to ensure seamless delivery of sales proposals and contracts Maintain accurate records and update the sales pipeline Support the development and implementation of sales strategies and campaigns Collaborate with the marketing team to create promotional materials Provide general administrative support as needed

Job Responsibilities: - ·   Overseeing Government sales, promotions and campaigns. ·   Prepare sales budgets, projections and set sales target. ·   Implements all sales action plan according to market areas as outline in the Marketing Plan. ·   Plan and execute sales trips to major market areas and also new potential area ·   Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients ·   Identifying emerging markets to find new sales opportunities ·   Participate in weekly/monthly Sales & Marketing ·   Manages and develops relationship with key internal and external stakeholders to strengthen and expand customer base for sales opportunity ·   Maintain professional business confidentially, high standard of professionalism, ethics and attitudes to words hotel guests,...

The Director of Food & Beverage is responsible for overseeing all F&B operations, ensuring exceptional guest experience, maximizing revenue, and maintaining high standards of quality, service, and hygiene across all outlets. Key Responsibilities 1. Operations Management Oversee daily operations of all F&B outlets (restaurants, bars, banquet, in-room dining). Ensure service standards are consistently met in line with brand expectations. Monitor food quality, presentation, and service delivery. 2. Financial Performance Develop and manage F&B budgets, forecasts, and financial plans. Drive revenue growth and profitability through strategic planning. Monitor costs (food cost, beverage cost, labor cost) and implement cost-control measures. 3. Team Leadership Lead, coach, and develop F&B team members and managers. Ensure proper staffing levels and succession planning. Foster a positive and high-performance...

As the Banquet Manager, you’ll ensure the smooth execution/ procurement of conference business and assist in the planning and delivery of service during the conference. Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.  Your day-to-day:  People    Work with Human Resources to ensure the departmental performance of staff is productive  Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues  Adhere to hotel disciplinary procedures during major/minor act of misconduct  Work with Superior on manpower planning and management needs    Guest Experience  ...

Are you passionate, eager to learn, and looking to gain real-world experience in a professional environment? We are inviting enthusiastic students or recent graduates to apply for our internship program! This is a great opportunity to develop hands-on skills, learn from experienced professionals, and explore potential career paths in various departments. 🔸 Available Internship Departments: Human Resources Finance & Accounting Marketing & Communications Food & Beverage Service Kitchen / Culinary Housekeeping Front Office / Guest Services IT & Systems Support Procurement / Purchasing Sales & Events 🔸 General Responsibilities: Support the assigned department in day-to-day operations Handle administrative and operational tasks as required Maintain professionalism and adhere to company standards Learn and adapt...

Job Responsibilities: - Perform all check-in and check-out guests. To provide a courteous and professional service at all service. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. To be constantly aware of the room situation and to strive to obtain maximum occupancy. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. To register the guests promptly ensuring that they are provided with all necessary information. To answer the telephone promptly and clearly, ensuring a courteous and friendly manner. To take room reservations effectively, efficiently and as laid down in the reservation operations manual. To familiar with hotel facilities and Marketing Programmes and Promotions. Maintain up to date and accurate guest histories. Actively sell the hotel to guests to maximise the internal revenue of the hotel. To tabulate daily guest bills...