4 front office deparment jobs found

As Assistant Sales Manager / Sales Manager, you are responsible responsible for driving revenue growth through proactive sales activities, strategic account management, and exceptional client relationship management. The role focuses on identifying new business opportunities, maximizing hotel revenue across all market segments, and ensuring outstanding service delivery throughout the sales process.  Working closely with the Director of Sales, Director of Revenue & Marketing, and other operational departments, the incumbent will develop and execute sales strategies, manage assigned accounts, coordinate client events, and contribute to achieving the hotel's overall business objectives. The role requires strong commercial acumen, leadership, effective communication, and a commitment to delivering exceptional guest experiences. Proactively identify, develop, and secure new business opportunities to achieve individual and departmental sales targets. Manage and grow...

The Assistant Director of Events supports the Director of Events in leading the Events team to achieve revenue targets while delivering exceptional customer service and flawless event execution. This role is responsible for managing event sales, planning, client relationships, team development, and operational coordination to ensure all events meet IHG brand standards and guest expectations. Key Responsibilities Sales & Business Development Assist the Director of Events in developing and executing the annual Events Sales Strategy. Achieve individual and departmental revenue and conversion targets. Identify new business opportunities for meetings, conferences, weddings, social events, and corporate functions. Build and maintain strong relationships with new and existing clients. Conduct hotel site inspections and client presentations. Prepare proposals, quotations, and contracts in accordance with hotel policies. Follow up on leads and maximize...

As the Reservations Agent, you will be responsible to process guest/agents room bookings request in line with IHG brand standard guidelines.  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.   Your day-to-day:  Maintains a regular pattern of sales calls and ensures no calls are left unanswered, when received through our Automatic Call Distribution system (ACD)  Record and process reservations made by phone/fax/email, website and GDS  Maintain a high level of product and service knowledge about all IHG Hotels, Restaurants and all IHG Hotels in your region  Prepare and execute action plans which increase reservation sales and associated business ...

The Assistant Events Manager is responsible for planning, executing, and overseeing all events held at the hotel. This includes but is not limited to meetings, conferences, weddings, product launches, and VIP functions. The role requires exceptional attention to detail, a commitment to luxury service standards, and the ability to manage multiple stakeholders across departments.    Key Responsibilities  Event Sales & Coordination  Handle client enquiries, site inspections, proposals, and quotations professionally and promptly.  Liaise with clients from initial contact to post-event follow-up to ensure satisfaction and repeat business.  Prepare detailed Event Orders (BEOs) and coordinate with all departments to ensure seamless execution.          Revenue...