Sales Coordinator

About the role

We are seeking an organised, proactive, and detail-oriented Sales Coordinator to support the Sales & Marketing team in daily sales administration and coordination. The successful candidate will assist in handling sales enquiries, preparing quotations and proposals, maintaining client records, and coordinating with internal departments to ensure efficient service delivery and strong client relationships.

Key responsibilities

• Provide administrative and coordination support to the Sales & Marketing team

• Respond to sales enquiries and assist in preparing quotations, proposals, contracts, and sales presentations

• Coordinate with clients regarding meeting arrangements, site inspections, room bookings, and event requirements

• Maintain accurate client databases, sales records, correspondence, and filing systems

• Assist in preparing sales reports, tracking sales activities, and updating relevant documentation

• Coordinate with Front Office, Food & Beverage, Banquet, and other departments to ensure client requirements are met

• Follow up on sales leads, client requests, and pending proposals in a timely manner

• Assist in organising sales appointments, client visits, familiarisation trips, and promotional activities

• Support the preparation of sales kits, marketing materials, and presentation documents

• Ensure all sales documentation is accurate, updated, and handled confidentially

Requirements:

• Minimum Diploma in Business Administration, Marketing, Hospitality Management, or a related field.

• Fresh graduates are encouraged to apply; no prior experience is required.

• Good communication and interpersonal skills.

• Proficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint.

• Well-organized, detail-oriented, and able to manage multiple tasks efficiently.

• Good coordination and administrative skills, including document preparation, filing, and data entry.

• Positive attitude, willingness to learn, and ability to work in a team.

• Able to communicate professionally with clients and coordinate with internal departments.

• Good command of English and Bahasa Malaysia. Knowledge of Mandarin or other languages is an advantage.

• Malaysian citizens only.

Iconic Hotel Penang, 71, Jalan Icon City, Icon City, 14000 Bukit Mertajam, Penang