9 jobs found in bukit mertajam

Job summary Responsible for the overall administration and operation of the Food and Beverage outlets and consistency of service delivered to guests. Job description To ensure the smooth operation of the outlets, delivering a consistent quality product and service that comply with company / hotel policies and standard procedures. To maximize profitability of the outlets by increasing turnover (revenue and covers) as a first priority and controlling costs as a second priority. To achieve the forecasted budget on food & beverage revenue and achieved maximized productivity on staff levels as set by the Food & Beverage Manager. To participate in all activities of planning, directing, controlling and Coordinating in the outlet and also all related administrative duties. To select and recruit employees for the outlets. To plan and implement continuous effective skills training programmers in line with the...

Job summary Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Job description To report for duty punctually wearing the proper uniform and name badges at all time To serve food and beverage to guest according to standard set. To handle guest enquiries in a courteous and efficient manner To provided a courteous and professional service at all time. To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day. To keep station adequately stocked with necessary supplies before. during and after service hours....

Job summary Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Job description To report for duty punctually wearing the proper uniform and name badges at all time To serve food and beverage to guest according to standard set. To handle guest enquiries in a courteous and efficient manner To provided a courteous and professional service at all time. To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day. To keep station adequately stocked with necessary supplies before. during and after service hours....

Job summary Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Job description To report for duty punctually wearing the proper uniform and name badges at all time To serve food and beverage to guest according to standard set. To handle guest enquiries in a courteous and efficient manner To provided a courteous and professional service at all time. To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day. To keep station adequately stocked with necessary supplies before. during and after service hours....

Job summary Responsible for preparing ingredients, maintaining kitchen cleanliness, supporting different service stations, and learning foundational culinary. Job description To reflect the Iconic Hotel philosophy by providing a high quality of service to our customers by always adopting a positive attitude & keeping the team spirit at the highest level at all times. To always great with a smile, all guest, colleagues and any other visitor of the hotel premises, be it at the back or front of the house. To have pride of self-personal appearance for personal hygiene and Uniform To consistently check quality and quantity of all raw food items needed for the daily mise en place in his respective area. To assist in other outlets when required. To report on duty punctually and wearing full uniform. To ensure a uniform visual appearance of all dishes prepared. Presentation and decoration must follow the...

Job summary Responsible for preparing ingredients, maintaining kitchen cleanliness, supporting different service stations, and learning foundational culinary. Job description To reflect the Iconic Hotel philosophy by providing a high quality of service to our customers by always adopting a positive attitude & keeping the team spirit at the highest level at all times. To always great with a smile, all guest, colleagues and any other visitor of the hotel premises, be it at the back or front of the house. To have pride of self-personal appearance for personal hygiene and Uniform To consistently check quality and quantity of all raw food items needed for the daily mise en place in his respective area. To assist in other outlets when required. To report on duty punctually and wearing full uniform. To ensure a uniform visual appearance of all dishes prepared. Presentation and decoration must follow the...

Job summary Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. Job description Perform daily room assignment according to guest preference, arrival time etc. Contact the Assistant Manager when VIP guest arrive that are to be escorted to their room. Organize the delivery of guest mail and message as required. Carry out nightly bucket check so that all records are in order for the following day. Takes and processes reservations as and when the reservations department is busy. To represent the Management in the handling of emergency situations. Where all emergency procedures are known and practice regularly. Where on night shift, all emergency and/ or incidents should be reported to the Executive on Duty for the day and Front Office Manager. All grave situations and/or emergencies should be referred to the Guest...

Job summary Oversees the daily tasks of the sales / events coordinators to ensure the smooth flow of all events arrangements. Job description Check and ensure accuracy of directory posting on events board and function room signage Meet and greet organisers before and during events. Check and ensure accuracy of backdrop arranged in the function venue. Check and ensure that the menu served for all meals is as per the guests requirements for all events. Attend to enquiries from walk–ins, telephone calls and e-mail from potential customers. Secure leads on potential business and maximise the total revenue for the hotel. Assist the Sales / Events Coordinator on their individual succession plan. To make 6 – 8 tele-calls / sales calls per day to potential clients with the objective of securing more business for the hotel. To target 5 potential telemarketing calls per day on new accounts in – order to expand the current database...

Job summary To prepare all confidential typing of business documents and to provide administration support to Department staffs. Job description Coordinates, liaise, follow up and handle on all incoming telephone and walk in inquiries for all functions as a potential source of business. Coordinate catering menus, banquet set-ups, and audiovisual needs with clients. To be well versed with product knowledge of the hotel and able to conduct telesales and attend to enquiries. To coordinate with the appropriate departments in the dissemination of information, data, request and other details provided by the customers. To requisite and maintain all kind of stationery and office equipment’s in the Sales & Marketing. To take charge in respect of the following: - · Attend to all sales department mail and maintain a correspondence data base · Maintain a proper system of filling and tracing · To take minutes of...