6 jobs found in bukit mertajam

2.1       To ensure the smooth operation of the outlets/banquet, delivering a consistent quality product and service that comply with company / hotel policies and standard procedures.   2.2       To assist the F&B Executive in running the in scheduling and coordinating staff.   2.3       To ensure that all employees report for duty punctually, in proper grooming at all times.   2.4       Initiate aggressive guest interaction through seeking and soliciting feedback from guests.   2.5       To assist in the training of employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency.   2.6       Properly execute revenue and check control procedures on shift.    2.7       To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.   2.8       Maintain a safe and sanitary work environment for all associates...

1.1          Responsible for the overall administration and operation of the Food and Beverage outlets and to maintain the quality and consistency of service delivered to guests.   2.1       To ensure the smooth operation of the outlets, delivering a consistent quality product and service that comply with company / hotel policies and standard procedures.   2.2       To maximize profitability of the outlets by increasing turnover (revenue and covers) as a first priority and controlling costs as a second priority.   2.3       To achieve the forecasted budget on food & beverage revenue and achieved maximized productivity on staff levels as set by the Food & Beverage Manager.    2.4       To participate in all activities of planning, directing, controlling and Coordinating in the outlet and also all related administrative duties.    2.5       To select and recruit employees for the outlets.   2.6       To plan and...

1.1    Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2    Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel. 2.1    Management Representative.  2.2    To represent management in handling of room enquiries, compliments, complaints, etc. 2.3     Where all enquiries are handled immediately and to the satisfaction of the guest. 2.4     Where complaints are handled tactfully and resolved to the satisfaction of the guest. 2.5    Represents the Management in handling guest complaints/requests, concerning services     from all areas of operation and any final decision should be referred and confirmed by the department concerned. 2.6     All...

We welcome eager individuals with a love of hospitality. If you work well in a team environment, enjoy helping others, and want a place to grow and learn, we would love to have you as part of our team! Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and residence information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Shortlisted candidates will be notified. #recruitment2022 #ascottmalaysia #growwithus...

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications. Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes reservations from the sales office, other hotel departments, and travel agents. Knows the type of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all packages plans. Knows the credit policy of the hotel and how to code each reservation....

· Perform a variety of work in the maintenance and repair of general building and grounds at various facilities/sites including carpentry, electrical, plumbing, and painting tasks; · To perform maintenance repairs and services. To do daily technical inspection rounds and checks on the proper functioning of installations; · Conduct corrective service and repair / restoration works where and when necessary; · Schedule and oversee regular inspections and contract servicing to ensure the working conditions of all equipment; · Manage an inventory record of parts and supplies, tools and equipment; · Perform general maintenance work; · Operates and perform periodical checks on the maintenance equipment, water pressure, generator set etc; · Create a periodic maintenance schedule and also design preventive maintenance programs for the property; · Highlight on any other matters that needs future upgrading work; · Perform other duties from the norm as requested by Hotel Manager;