4 sales manager jobs found in Kuala Lumpur

Basic Function To manage and ensure effective Front Office operation on administration, staff matters and operational activities during his/her shift of duty. Responsibility and Authority Ensure that the pre check-in procedure is effectively carried out based on the set standard. That includes: Rooms for leisure groups are blocked 2 days in advance. Check guest’s arrival list one day in advance. Details of each reservation are printed on R-card. Check on day room’s assignment and ensure keys and other required documents are prepared Room’s amenities and guest supplies are in order. VIP rooms are checked. Meet VIPs and other FITs and corporate guests at the main entrance and lobby. Escort VIP guests to their rooms and bid farewell upon departure. Attend to guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel. Obtain feedback from...

Responsibilities: Prepare quotation, proforma invoice, room & function room blocking. Assist in handling calls, emails and messages. Upselling additional services to clients to maximize revenue. Coordinate and implement all operations matters with the sales, marketing & design team Data key-in, filing, recording, etc. Requirements: Possess Degree/ Diploma or other relevant qualification(s). Fresh graduates are encouraged to apply. Candidate with working experience is added advantage. Able to communicate in Bahasa Malaysia & English. Additional languages will be an added advantage. Ability to work well independently as well as within a team. Good working knowledge of Microsoft Office (Excel, Word). Good time management, able to manage and oversee multiple projects simultaneously. Dedicated and hardworking with interest in event management and planning.

Job Description (Front Office Assistant) - Mandarin Speaker 1.    Use the Front Office system in Front Desk efficiently and accurately. 2.    Understand all accounting and credit policies related to Front Office cash deposit collection and paid out policies and operations. 3.    Register guests and assign rooms. Accommodate special requests whenever possible. 4.     Verify guest’s method of payment and follow credit procedures. 5.     Answer inquiries about hotel services, registration of guests, dining and shopping as well as give travel directions. 6.    Be well versed in all room categories, room rates, room locations and current room availability. 7.    Assist in preregistration and blocking of rooms for reservations. 8.    Coordinate room status updates with housekeeping department of all check-out, late check-out,...

Job Description (Front Office Assistant) - Proficiency in Mandarin is preferred 1.    Use the Front Office system in Front Desk efficiently and accurately. 2.    Understand all accounting and credit policies related to Front Office cash deposit collection and paid out policies and operations. 3.    Register guests and assign rooms. Accommodate special requests whenever possible. 4.     Verify guest’s method of payment and follow credit procedures. 5.     Answer inquiries about hotel services, registration of guests, dining and shopping as well as give travel directions. 6.    Be well versed in all room categories, room rates, room locations and current room availability. 7.    Assist in preregistration and blocking of rooms for reservations. 8.    Coordinate room status updates with housekeeping department of all...