29 sales manager jobs found in Kuala Lumpur

The Sales Manager - Weddings and Social oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Weddings and Social events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards.    What will I be doing?   As the Sales Manager - Weddings and Social, you will be responsible for performing the following tasks to the highest standards:  • Complete the relevant Hilton University courses promptly and pass the tests.  • Be familiar with hotel product knowledge and related activities.  • Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.  • Complete sales targets and related tasks set by the hotel.  • Develop sales plans and obtain approval from the Assistant Director of Sales or Commercial Manager, maintaining and...

Responsible for Government, Corporate and Travel Agent Room Sales for the hotel. Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals. Update action plans and financial objectives quarterly. Identify new markets and business opportunities and increase sales. Represent Hotels in various events and exhibition. Implements all sales action plans related to my market areas as outlined in the marketing plan. Conducts daily sales calls and arrange site inspection trips to hotels by Government & Corporate clients. Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships. Provide the highest quality of service to the customer at all times. Participates in sales calls with members of sales team to acquire new business and/or close on business. Work closely...

OBJECTIVE OF THIS POSITION: To manage and deliver the development of Banquet & Catering & Meetings & Events by achieving the monthly budget/forecast whichever is higher for the hotel, within the Events segment (which includes Banquet & Catering). To achieve the monthly budget/forecast whichever is higher for the hotel, for Events segment. To ensure that customer satisfaction is the key driver for all sales initiatives and strategies. To ensure a high level of exposure both within the hotel and in local market areas through direct sales solicitation (meaning sales calls into market as well as internal sales appointments within hotel) telephone contacts and written communications. To ensure standards of excellence in performance are achieved both within sales related responsibilities and as an ambassador for sales with other team players throughout the hotel. At Grand Millennium KL, we are proud to represent our hotel and our country to...

OBJECTIVE OF THIS POSITION:　   To manage and drive sales effectiveness of corporate, covering both local and regional based accounts for the hotel. To ensure that the hotels monthly budget/forecast for revenue, is achieved.  To ensure that customer satisfaction is the key driver for all sales initiatives and strategies. To ensure a high level of exposure both within the hotel and in local market areas through direct sales solicitation, telephone contacts and written communications. To ensure standards of excellence in performance is achieved both within sales related responsibilities and as an ambassador for sales with other team players throughout the hotel.  DUTIES AND RESPONSIBILITIES:　 To ensure that a minimum of 5-6 direct in-house/outside/ entertainment/ site inspection/ sales calls (qualified accounts only) are achieved daily into the local field within KL. To achieve daily targeted level of telemarketing calls (40 quality telephone calls per...

Responsibilities To achieve the monthly sales target set by the Management To implement the marketing plan and its promotional activities To conduct market intelligence To increase occupancy, average rate, and profits of the hotel through planning and active sales Define target markets by analyzing data from the customer database system and developing appropriate sales strategies for both domestic and international markets To maintain good rapport with customers at all times To back up the Sales team members as to when required To assist in the training of Junior sales personnel ensuring that they have the necessary skills to perform their duties with the maximum efficiency and adhering to departments SOP To take on any additional duties and responsibilities as delegated by the Management Requirements Candidate must possess at least a Higher Secondary/STPM/Diploma/Degree A minimum of 2 years of working experience in the...

Assist the Director of Sales to monitor sales team’s activities and performance and to ensure monthly sales budget are met. 1) To prepare annual operating sales budget together with the Director of Sales, 2) To prepare monthly sales report with the Director of Sales, 3) To develop the market mix to ensure a fair mix of business, 4) To develop business strategies together with the Director of Sales that will strengthen the hotel’s position in the marketplace, 5) To constantly review on the hotel’s sales plans to ensure on its effectiveness and competitiveness, 6) To attend daily sales briefing, 7) To ensure sales team’s daily sales reports are submitted and reported, 8) To ensure limits as to extend of negotiation ranges on rates for sales team, 9) To participate in appropriate trade shows or exhibitions to create awareness and to establish the hotel’s position in the market.

Provide excellent customer service and service existing corporate accounts or government accounts based on allocated market segment Conduct daily sales calls to potential clients and grow the acquisition, retention and development sales accounts Increase hotel revenues according to the sales budget and targets set Familiar with Opera S&C system is an added advantage Familiar with clientele in the Petaling Jaya area is an added advantage

Responsible for Corporate and Travel Agent Room Sales for the hotel. A clear understanding of the hotel's business strategies then set goals and determine action plans to meet those goals. Implements all sales action plans related to my market areas as outlined in the marketing plan. Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients. Able to provide quick and timely responses, immediate communication to the properties, develop professional long-term business relationships. Able to support hotels' service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Accompany sales team on sales calls to potential clients to assist in the development of the account and to access the effectiveness and sales skills of the salesperson. Assess additional training needs based on data gathered and interaction with the sales team from property visits. Attending all...

OBJECTIVE OF THIS POSITION: To support the Assistant Sales Manager, Senior Sales Managers, Assistant Director of Sales and Director of Sales giving clients continuity of contact and service to increase MICE group, conferences as well as Banquet & Catering events To ensure to handle and process all incoming meetings, conferences, groups & events inquiries in the absence of Manager in charge of the account To ensure that customers satisfaction is the key driver for all sales initiatives and strategies To ensure a high level of exposure within the hotel through walk in site inspection, direct sales (meaning within as well as outside hotel with sales managers-) to visit clients, telephone contacts and written communications To ensure standard of excellence in performance is achieved both within sales related responsibilities and as ambassador for sales with other team players throughout the hotel DUTIES AND RESPONSIBILITIES: To achieve daily...

Duties and Responsibilities 1.  Proper filing of department’s correspondences for all banquet event correspondence. 2.  Daily circulation of the Banquet Event listing for the following days event 3.  Updating Catering Forecasts on a daily basis 4.  Generating Banquet Event Orders 5.  Follow up on leads and confirming details for upcoming events 6.  Developing new contacts with potential clients via telephone or through walk-ins 7.  Ensure all correspondences are replied within the stipulated time. 8.  Ensure all office equipment are in working condition e.g. computers, photocopy machine, printer and fax machine. 9.  Setup proper tracing system for prepayment on bookings made by our clients, and to follow up on due date. 10.  Take messages for the catering sales personnel whenever they are out for sales calls. 11.  Handle enquiries, both rooms and banquet. 12.  Promote our blitz or...

Respond to and handle reservations via emails, telephone calls or online booking channels with excellent customer service Work together with the Sales Managers and Revenue Manager and Front Desk to ensure that reservation details are accurate and flow through correctly Familiar with Opera System  One to two years experience in a similar role would be an advantage Fresh graduates are encouraged to apply

Responsibilities Overseeing the operation of the department and is fully responsible for room inventory and control Lead, direct and co-ordinate the activities in the department in maximizing yield to improve profitability through diligent monthly forecasting. To endeavor and to achieve, exceed the target set by the hotel Implementation of Standard Operating Procedures, assist in supervising the staff within the department ensuring that correct standards and methods of service are maintained as required To assist in the building of an efficient team by taking an active interest in their welfare, safety and development To respond to changes for the departmental function as dictated by the hotel and industry To plan and executing of marketing plans, implementing unique sales and marketing strategies, participation of trade shows. To maintain personal contacts with selected key customers and to back up the activities of any member of the sales team when required...

Be familiar with hotel product knowledge and related activities. Complete sales targets and related tasks set by the hotel. To ensure seamless relationship between clients and other departments To assist Director of Sales & Marketing to prepare proposal, contract and banquet event order of clients. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Liaise with clients and other relevant departments to ensure all arrangement of event is in order and meets the client’s need To follow up on client’s enquiry and to show prospective clients the facilities of the hotel To ensure client’s satisfaction by getting feedback before and after event Adhoc duties as and when assigned by the Director of Sales & Marketing

Be familiar with hotel product knowledge and related activities. Complete sales targets and related tasks set by the hotel. To ensure seamless relationship between clients and other departments To assist Director of Sales & Marketing to prepare proposal, contract and banquet event order of clients. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Liaise with clients and other relevant departments to ensure all arrangement of event is in order and meets the client’s need To follow up on client’s enquiry and to show prospective clients the facilities of the hotel To ensure client’s satisfaction by getting feedback before and after event Adhoc duties as and when assigned by the Director of Sales & Events

Be familiar with hotel product knowledge and related activities. Complete sales targets and related tasks set by the hotel. To ensure seamless relationship between clients and other departments To assist Director of Sales & Marketing to prepare proposal, contract and banquet event order of clients. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Liaise with clients and other relevant departments to ensure all arrangement of event is in order and meets the client’s need To follow up on client’s enquiry and to show prospective clients the facilities of the hotel To ensure client’s satisfaction by getting feedback before and after event Adhoc duties as and when assigned by the Director of Sales & Events

Duties and Responsibilities Report directly to the Operations Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Operations Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Guest Service Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation, Call Centre and Sky Lounge Ensure there is a healthy and strong communication link between the...

Job Description To champion all communications and branding concepts and strategies both within the hotel and external, thus maximizing hotels brand awareness in line with the hotel's positioning statement within the targeted markets. Duties and Responsibilities To develop the hotels yearly communication plan in conjunction with the hotels yearly marketing plan so as to support and drive market penetration and overall sales effectiveness. To be the key champion in developing and updating media database, as well as relationships. Ensure media kit and database are updated by category and ensure the right key messaging are delivered to the right editor. To develop key press release by outlets or segment on a monthly basis, plans has to be developed and submitted 3 months prior. To develop key messaging that can drive impact and create brand or product differentiation. To champion Media FAM trips, ensure check-list are done properly prior to...

A Commercial Manager, responsible for all commercial activities and leading the team to maximize revenue, optimize all revenue streams to maximize profit contribution to the overall performance of the hotel. Plan, implement, and monitor all commercial activities in the hotel   The person: Qualifications Excellent analytical skills and strategic thinking Highly organized and exceptional leadership and management skills The ability to build relationships with customers and industry partners is essential Tech-savvy. Useful insights into and confidently use of technology Excellent knowledge in all commercial areas in a hotel to optimize all revenue streams. Good communicator and good knowledge of English, apart from the local language, in speech and writing.   Planning ·         Identify opportunities to increase revenue. ·         Develop growth strategies to meet goals and objectives ·         Analyze, plan and track revenue and pick-up...

JOB RESPONSIBILITIES :  Monitor and executes properly on-strategy eCommerce priorities and tactics. Make an arrangement with the Director of Sales & Marketing / General Manager to validate and track ecommerce goals for the hotel. Reviews hotel progress against established goals periodically, provides reporting and analysis, and troubleshoots performance issues. Manages budgets for eCommerce activities. Assures that hotel websites and global sites are fully optimized to maximize traffic from search engines. Identifies hotel-specific online digital activation needs (e.g., local channels to focus marketing efforts through). Conducts regular audits to optimized for high quality custom images, content, links, and accurate translations; works with hotels on corrective action where necessary. Identifies and executes hotel/cluster/area OTA marketing and merchandising tactics as needed (e.g. Agoda newsletter, Expedia TravelAds, etc.). Review hotel performance on...

RESPONSIBILITIES: Managing coordination of marketing and communications activities to leverage reach/results as directed by Marketing Communications Manager. Assist in the creation of all marketing materials / collateral for the hotel such as menus, leaflets, guest room directory etc and manage the production of sales & marketing team collateral, branding and logo items ensuring all branding and company guidelines are followed Assist in coordination of marketing campaigns with sales activities Assist in execution of print advertisement as directed by Marketing Communication Manager and liaise with Brand Manager. Assist in coordination and arrangement of all travel trade shows attended by Director of Sales & Marketing as guided by Marketing Communications Manager. Support Marketing Communications Manager in maintaining effective internal communications to ensure that all relevant hotel departments are kept informed of...