8 f b department jobs found in Batu Ferringhi

Key Responsibilities Craft and serve creative, high-quality cocktails and beverages. Experiment with innovative drink recipes and presentation techniques. Maintain an extensive knowledge of spirits, mixers, and garnishes. Engage with guests, provide recommendations, and create a memorable experience. Ensure proper handling, storage, and freshness of ingredients. Keep up with industry trends and introduce new mixology concepts. Maintain cleanliness, organization, and efficiency at the bar station. Educate customers on drink selections, pairings, and unique blends. Assist in inventory management and restocking bar supplies. Required Skills & Qualifications Professional experience as a mixologist or bartender. In-depth knowledge of drink crafting, flavor balancing, and presentation. Creativity in developing unique cocktail recipes. Strong customer service and interpersonal skills. Ability to work under pressure in a...

Responsibilities Handling cashiering functions efficiently, ensuring accuracy in transactions. Processing fast and accurate billing for guests. Ensuring all checks are settled before guests leave. Maintaining tally between system records and credit card transactions . Criteria Trustworthiness and accuracy in handling cash. Friendly disposition to enhance guest experience. Fluency in English and Malay is a strong advantage. Ability to work shifts and weekends . Knowledge of POS systems . Basic accounting skills to handle discrepancies. Guest service etiquette , ensuring a seamless experience.

Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and...

General ·       Handles all telephone calls courteously and efficiently. ·       Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. ·       Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. ·       Implements opening and closing duties in accordance with standards. ·       Handles guest complaints in accordance with service recovery guidelines. ·       Liaises with kitchen and bar with regards to special requests.   Outlet Service ·       Sets up outlet and service stations on time before service and according to standards. ·       Keeps service stations clean and complete. ·       Provides service in accordance with service standards. ·       Knows table/seat numbering, takes orders and uses Micros system to input orders. ·       Ensures food & beverage is served at the appropriate time. ·...

1.0 Job Summary 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. 2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day....

1.0 Job Summary 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. 2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day....

Job Summary The Guest Relations Coordinator is responsible for providing warm, efficient, and professional service to ensure every guest enjoys a pleasant and memorable stay. This role supports front office operations, assists with guest enquiries, and helps maintain high service standards to enhance overall guest satisfaction. Key Responsibilities 1. Guest Services Welcome guests upon arrival and assist with check-in and check-out when required. Respond to guest enquiries, requests, and complaints in a prompt and courteous manner. Ensure special requests (e.g., amenities, room arrangements, VIP setups) are fulfilled accurately. Conduct courtesy calls to ensure guest satisfaction. 2. Communication & Coordination Coordinate with Housekeeping, F&B, Engineering, and other departments to fulfil guest needs. Maintain accurate guest profiles, preferences, and feedback. Assist with preparation...

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data in the system immediately and accurately.   §    Communications o...