10 f b department jobs found in Batu Ferringhi

Bartender is responsible to look after the bar stations and keeps good track of the beverage inventory. A Bartender creates exquisite and creative drinks for our guests to indulge. Job Description Responsibilities Has excellent knowledge in terms of alcoholic or non-alcoholic beverages and good bartending skills. Interacts with guests to assess their preference and creates drinks that are satisfying for our guests. Has good up-sell and persuasion skills to increase revenue and achieves high levels of guest satisfaction. Maintain a high standard of cleanliness and per hotel standard at the bar station and the back of house. Ensure the presentation of the drink is appetizing and visually appealing every time. Requirements Good interpersonal skill and team-oriented person Able to read and communicate in English Willing to work on shift rotation Must have the right to work in Malaysia Only successful candidates will be...

The F&B Supervisor is responsible to assist in directing, controlling and coordinating all outlet activities ensuring the outlet meets its financial and guest satisfaction objectives. Responsibilities Directs and controls all subordinates to ensure that all day to day operational matters are handled on time and guest expectations are met. Liaises with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility. Anticipates and acts on guests’ needs and special requests promptly and tactfully. Has the ability to participate and assists servers in the outlet during a busy moment to ease the sequence of service. Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary. Requirements...

F&B Server is responsible to escort guests from the entrance to the table and perform an excellent sequence of services to ensure maximum guests' satisfaction including answering to the phone and take reservations. Responsibilities Greets the guests and guides them to their table. Interacts with the guests to know their preference and provides good recommendations from the menu. Has the ability to multitask in handling guests and answering inquiries from guests through the phone. Monitors the status of each table and assists in the turnover of the table in order to minimise the waiting period for our guests before being seated. Handles food according to the Food Safety Standards and maintains the cleanliness of the outlet as per hotel standards. Takes ownership to solve problems and follow through complaints efficiently. Supports the Food and Beverage operations as and when the need arises. Requirements Sound knowledge of working...

We are looking for enthusiastic and customer-focused individuals to join our team as Service Crew. As part of the team, you will play a key role in delivering excellent service and ensuring a positive experience for our customers. Responsibilities -Greet and serve customers with a friendly and professional attitude. -Take customer orders accurately and efficiently. -Prepare and serve food and beverages following standard procedures. -Handle cash transactions and operate the point-of-sale (POS) system. -Ensure cleanliness and tidiness of the dining area, counters, and kitchen spaces. -Assist in restocking supplies and maintaining inventory. -Respond to customer inquiries, complaints, or special requests promptly and professionally. -Follow all health, safety, and hygiene regulations. What We Require from You -Customer-Centric: Passionate about delivering great service. -Friendly and Positive: Creates a welcoming atmosphere for customers and colleagues. -Responsible...

Working in restaurant as Food & Beverages Associates, taking orders, serve and collect empty dishes. Banquet for event.

General ·       Handles all telephone calls courteously and efficiently. ·       Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. ·       Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. ·       Implements opening and closing duties in accordance with standards. ·       Handles guest complaints in accordance with service recovery guidelines. ·       Liaises with kitchen and bar with regards to special requests.   Outlet Service ·       Sets up outlet and service stations on time before service and according to standards. ·       Keeps service stations clean and complete. ·       Provides service in accordance with service standards. ·       Knows table/seat numbering, takes orders and uses Micros system to input orders. ·       Ensures food & beverage is served at the appropriate time. ·...

Summary: Oversee the perfect execution of guests’ stays from pre-arrival to post-departure in terms of communication, guest preferences, arrival gifts and complaints management, coordinating resources with other departments; Handle all guests’ service issues, record them and follow up to resolve and to eliminate the source of them; Coordinate and take part in creation of VIP gifts together with F&B team; make sure all recognition programs are implemented and respected; Strive to continually improve guests and associates satisfaction ensuring quality and standards; Support all property operations, ensuring that the highest levels of hospitality and service are provided; Monitor and assess service and satisfaction trends, evaluate / address issues and make suggestions for improvements to the hotel management team. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and...

Job Summary: The Income Auditor is responsible for ensuring the accuracy and integrity of daily revenue and related financial records. This role involves auditing and reconciling revenue transactions, verifying supporting documents, and preparing daily revenue reports. The Income Auditor ensures all income from different departments is accounted for, complies with internal policies, and is reported in a timely manner. Key Responsibilities: Daily Revenue Audit: Audit and reconcile daily revenue reports from all departments (front office, F&B, spa, etc.). Verify all posted transactions and correct discrepancies. Ensure proper documentation and authorization of discounts, voids, rebates, and adjustments. Financial Reporting: Prepare the Daily Revenue Report (DRR) and distribute it to management. Compile and summarize daily sales, payments, and income data for accounting records. Report...

1)    Prepares and maintain records pertaining to the guest’s stay in the hotel. 2)    Sells, register and assign rooms to incoming guests and ensuring that the details in the registration card are properly filled. 3)    Ensure that all room key cards are returned upon check-out. 4)    Inform other departments concerned of groups’ arrival, room changes, check-out and any other special arrangements. 5)    Check all reservations for the daily arrival upon reporting for duty and take note of any VIP or other important guests. 6)    All instructions and follows ups must be carried out. 7)    Transmit accurately and promptly all messages requested to be relayed by guests. 8)    Handle all guests’ mails, parcels, messages etc 9)    Established identity of guests before handling out the room keys, messages, or any parcel 10)    To be informative about the hotel’s...

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data in the system immediately and accurately.   §    Communications o...