4 sales department jobs found

Main Responsibilities   To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures as required. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Prepare and review written documents accurately and completely.  Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel Raising invoices. Promote awareness of Hotel and brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to the Hotel / Company. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities / services (e.g., hours of operation, rates...

Job Descriptions: 1. Handle cash, credit, charge to room (CTR) transaction with customers and process sales transaction. 2. Make change accurately and efficiently.  3. Answer customer question as they arise and handle customer complain.  4. Help with other tasks as needed including managing shelves, tracking inventory, and keeping the store clean. 5. Send closing report to account department and drop cash sales at safety box.  6. Provide excellent and warmth service to all guests with a genuine smile.  Requirements: 1. 1 - 2 years of relevant working experience will be added advantage. Fresh graduate are encourage to apply. 2. Ability to work under pressure. 3. Excellent written and verbal communication skills both in Bahasa Malaysia and English.  4. Able to work independently and in collaboration with others. 5. Open for Malaysian only. 

We are looking for enthusiastic and customer-focused individuals to join our team as Service Crew. As part of the team, you will play a key role in delivering excellent service and ensuring a positive experience for our customers. Responsibilities -Greet and serve customers with a friendly and professional attitude. -Take customer orders accurately and efficiently. -Prepare and serve food and beverages following standard procedures. -Handle cash transactions and operate the point-of-sale (POS) system. -Ensure cleanliness and tidiness of the dining area, counters, and kitchen spaces. -Assist in restocking supplies and maintaining inventory. -Respond to customer inquiries, complaints, or special requests promptly and professionally. -Follow all health, safety, and hygiene regulations. What We Require from You -Customer-Centric: Passionate about delivering great service. -Friendly and Positive: Creates a welcoming atmosphere for customers and colleagues....

1. Handle Reservations Receive booking requests by phone, email, website, travel agents, and online travel agencies (OTAs). Enter reservations accurately into the PMS/IDB system. Confirm bookings with guests. Process amendments, cancellations, and special requests. 2. Check Room Availability Monitor room inventory and availability. Ensure room types and rates are correctly assigned. Prevent overbooking and identify booking discrepancies. 3. Guest Communication Answer inquiries about room rates, facilities, promotions, and hotel policies. Provide accurate information to guests and travel agents. Follow up on pending reservations and confirmations. 4. Coordinate with Other Departments Inform Front Office of VIPs, special requests, and group arrivals. Coordinate with Housekeeping regarding room readiness. Work with Sales on group bookings and contracts. 5. Revenue Support Promote room upgrades and...