6 jobs found in Petaling Jaya

Reports directly and communicates with the Rooms Division Manager & Assistant Front Office Manager on all pertinent matters affecting guest service and hotel operations. Provides functional assistance and direction to all departments.  Cooperates, coordinates and communicates with other hotel departments as required. Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel. Responds to guest needs and resolves related problems. Supports and assists Front Office personnel and all departments at all times. Analyses the rate variance report to ensure room revenue control.

Key Responsibilities: Responsible for the Accounts Receivable (AR) section. Perform card transaction checking, reconciliation, matching, and issuance of official receipts. Handle card chargebacks and other related card transactions. Issue AR invoices, follow up on collections, and issue official receipts. Responsible for month-end AR closing, including finalizing the AR Aging Report and card reconciliation. Check the Daily Income Journal to ensure accuracy of Sales & Service Tax (SST), Service Charge (SC), and Tourism Tax (TTX). Verify complimentary rooms, house use, official checks, and entertainment checks, ensuring complete and proper documentation. Verify all transactions related to voids, rebates, and discounts. Assist in monitoring room channel transactions and their status. Assist in month-end stock take and preparation of inventory reports. Assist in matters related to...

The Kuala Lumpur Journal Hotel is seeking a dedicated and experienced Duty Manager to join our team. The ideal candidate must be bilingual, with proficiency in English, and possess at least two years of proven experience in the hotel industry. As a Duty Manager, you will be responsible for overseeing daily operations, ensuring guest satisfaction, and maintaining high standards of service. Key Responsibilities: - Oversee the day-to-day operations of the hotel. - Ensure the highest levels of guest satisfaction by providing excellent customer service. - Handle guest complaints and issues promptly and professionally. - Coordinate with various departments to ensure smooth operations. - Monitor staff performance and provide guidance and support. - Manage inventory and ensure all supplies are stocked and maintained. - Implement and enforce hotel policies and procedures. - Prepare daily reports and other administrative duties. - Assist in training and developing staff. Requirements: -...

1. Supervises and coordinates the activity of pastry kitchen personnel in preparation of all dough, moulding and baking of breads, rolls, cakes, pastries, pies, desserts and decorating and apportioning of desserts in serving dishes 2. Checks daily menus and function sheets to determine kind snd quality of pastries and desserts to prepare, initiates requisitions based on planned desserts and functions 3. Plan production in order to have bread, cakes, pastries, etc freshly baked when needed 4. Prepares decorative center pieces 5. Sees to it that kitchen equipments and utensils are handled and used properly and ensures cleanliness and maintain work area

Assist Sous Chef in supervising all kitchen subsections engaged in the preparation and cooking of food. Checks function sheets and sees to it that all food are prepared on time and meet quality standard. Supervises cooking and other kitchen personnel and coordinates their assignment. Estimates current and daily requirements of kitchen for food consumption based on daily activity. Checks physical aspect of all kitchen areas, coldrooms, equipments and tools. Perform duties of Sous Chef in his absence. Perform duties common to all supervisors and other duties as may be assigned.

Ensures that minimum brand standards have been implemented. Works closely with outlet sous chef  in supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Ensures that Stewarding employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”. Ensures all F&B equipment and other facilities in the Outlet kitchen are maintained according to the Departmental Operations Manual requirements. Constantly strives to satisfy the needs of the Outlet by providing the necessary operating equipment. Strictly adheres to the par stocks for all operating equipment, supplies, inventoried items, and to ensure that the outlet is adequately equipped. Maintains the cleanliness of the Outlet kitchens and equipment. Assists to ensure that the back-of-house areas are kept clean and organised. Ensures garbage are disposed off properly and ensuring...