5 front office deparment jobs found in Batu Ferringhi

Responsibility Ensure smooth operation on a daily basis Enhance overall guest experience during their stay Supervise and direct the Front Office team Ensure all colleagues are kept up-to-date with hotel products and services Monitor all arrivals and departures from a guest experience perspective Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.   

About the Role As a  Waiter/Waitress , you will be responsible for delivering efficient Food and Beverage service with a friendly and courteous attitude. You will maintain full knowledge of all areas within the division (Lobby Lounge, Restaurant, Room Service & Banquet Service, and etc), as you may be assigned.   Key Responsibilities Support the daily operation of the lobby lounge, restaurant, room service or banquet service and etc as assigned. Provide a high-quality service for all guests. Ensure the smooth operation of the section appointed. Consistently looking for ways to enhance guest satisfaction. Create an exceptional experience for our guest. Main Requirement Food Handler Certificate (Ministry of Health - MOH) Valid Anti-Typhoid 

Responsibility Ensure smooth operation on a daily basis Enhance overall guest experience during their stay Supervise and direct the Front Office team Ensure all colleagues are kept up-to-date with hotel products and services Monitor all arrivals and departures from a guest experience perspective Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.   

🛎️ Key Responsibilities Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors Develop and implement cleaning schedules and procedures Conduct regular inspections of guest rooms and public areas Maintain inventory of cleaning supplies, linens, and uniforms Coordinate with front office and maintenance departments for smooth operations Handle guest complaints and requests related to housekeeping Recruit, train, and evaluate housekeeping staff Prepare and manage departmental budgets Ensure compliance with health, safety, and sanitation standards Oversee pest control and hygiene programs Maintain lost-and-found records and procedures   🧠 Skills & Qualifications Strong leadership and organizational skills Excellent communication and interpersonal abilities Attention to detail and...

Supervise and assign duties to housekeeping staff Inspect guest rooms and common areas Ensure cleanliness and hotel standards are maintained Train and guide housekeeping employees Manage cleaning supplies, linen, and equipment Report maintenance issues and room defects Handle guest complaints related to cleanliness Coordinate with Front Office and Maintenance Prepare staff schedules and daily work assignments Monitor productivity and staff performance Undertake other housekeeping duties as assigned by the management