10 jobs found in Batu Ferringhi

Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and...

Key Responsibilities Develop and implement dynamic pricing strategies based on demand, seasonality, and competitor analysis. Utilize revenue management software to forecast occupancy and adjust pricing accordingly. Monitor and analyze market trends to ensure competitive positioning. Optimize room rates and packages to maximize revenue while maintaining guest satisfaction. Conduct regular market research to identify trends, competitor pricing, and demand fluctuations. Prepare revenue forecasts and financial reports to support budgeting and strategic planning. Manage room inventory across various distribution channels, including OTAs, direct bookings, and travel agencies. Ensure rate parity across all booking platforms to maintain consistency. Work closely with the reservations team to prevent overbooking or underutilization of rooms. Coordinate with sales and marketing teams to develop promotions and packages. Generate detailed reports on...

Position Overview The Spa Therapist is responsible for delivering professional spa treatments and therapies to clients, ensuring a relaxing and rejuvenating experience. This role requires strong knowledge of massage techniques, skincare, and holistic wellness practices, combined with excellent customer service skills. Key Responsibilities Perform a variety of spa treatments including massages, facials, body scrubs, and aromatherapy. Assess client needs and recommend appropriate treatments. Maintain cleanliness and hygiene standards in treatment rooms and spa facilities. Prepare treatment areas and ensure all equipment and products are ready for use. Promote spa services and products to clients. Keep accurate records of treatments performed and client preferences. Stay updated on new techniques, products, and wellness trends. Ensure compliance with health and safety regulations. Qualifications & Skills Diploma or...

🛎️ Key Responsibilities Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors Develop and implement cleaning schedules and procedures Conduct regular inspections of guest rooms and public areas Maintain inventory of cleaning supplies, linens, and uniforms Coordinate with front office and maintenance departments for smooth operations Handle guest complaints and requests related to housekeeping Recruit, train, and evaluate housekeeping staff Prepare and manage departmental budgets Ensure compliance with health, safety, and sanitation standards Oversee pest control and hygiene programs Maintain lost-and-found records and procedures   🧠 Skills & Qualifications Strong leadership and organizational skills Excellent communication and interpersonal abilities Attention to detail and commitment to high standards Familiarity with...

Position Overview The Restaurant Manager will oversee the daily operations of the Italian restaurant within the hotel, ensuring exceptional guest experiences, smooth service delivery, and profitability. This role requires strong leadership, operational expertise, and creativity to maintain high standards while driving revenue through innovative promotions and strategic planning. Key Responsibilities Manage day-to-day restaurant operations, ensuring smooth service aligned with hotel standards. Maintain cleanliness, organization, and compliance with hygiene and safety regulations. Implement and monitor Standard Operational Audits to uphold service excellence. Monitor costs, revenues, and budgets to maximize profitability. Lead, motivate, and develop the restaurant team to deliver outstanding service. Organize regular training sessions to ensure staff are proficient in standards and systems (e.g., Micros POS system). Plan staff schedules considering peak...

Job Summary: The Revenue Analyst is responsible for analyzing and interpreting data to optimize revenue and profitability for the hotel. This role involves monitoring market trends, evaluating pricing strategies, and managing inventory to ensure the hotel remains competitive while achieving financial goals.   Key Responsibilities: Analyze market trends, demand patterns, and competitor pricing to recommend optimal room rates. Monitor and evaluate the performance of sales channels and distribution strategies. Develop and implement pricing strategies to maximize revenue. Manage room inventory and availability across various booking platforms. Prepare detailed revenue reports and forecasts for management. Provide insights and recommendations based on data analysis to support decision-making. Work closely with the sales and marketing teams to align promotional strategies with revenue goals. Coordinate with the reservations team to ensure accurate inventory...

Responsibilities: Conduct training needs analysis, devise and deliver training programs to meet brand standards. Collaborate with Department Heads to implement effective succession planning program. Address individual training and development needs identified from the Management Performance Reviews by either conducting or arranging appropriate training programs. Oversee and communicate hotel traineeship programs. Participate in recognition programs aligned with organization or corporate needs. Prepare the annual L&D Business Plan. Manage the application and maximize the reimbursement of levy from the Human Resources Development Fund. Advise department managers on training and development, emphasizing quality customer service. Assist departmental trainers in planning on-job training plan. Requirements: 3 to 5 years of learning and development experience in the hotel industry. Strong administrative and team playing skills. Familiarity and...

  Deliver food from kitchen to the guest ensuring accuracy and timeliness. Assist in clearing, cleaning and set-up of tables, chairs, linens, glass and silver for service in an unobtrusive manner; greet guests according to our Restaurant’s standards to ensure superior service. Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests. Assist in stocking linens, glass, silver, and food items for service; assist in preparation of simple food items and beverages.  Assist in the breakdown, cleaning and set-up of buffets and food stations. Works harmoniously and professionally with co-workers and supervisors.

Supports the Finance Manager/Director by overseeing daily financial operations, including general ledger maintenance, accounts payable/receivable, and income auditing. They ensure accurate financial reporting, compliance with hotel policies (SOPs), assist with annual audits, and monitor departmental budgets to ensure efficiency.

·         Greet and welcome guests and customers professionally. ·         Answer the incoming calls promptly. ·         Handle check-in and check-out procedures efficiently. ·         Sell, register and assign rooms to incoming guests and ensuring that the details in the registration card are properly filled. ·         Manage front desk email communications and respond to inquiries. ·         Ensure reception area is clean, organized, and presentable at all times. ·         Receive, sort, and distribute mail, documents, and courier packages. ·         Provide administrative support such as...