8 jobs found

The Exhibition Coordinator provides operational and administrative support for the planning and delivery of exhibitions and related events at the Centre. The role supports coordination activities, documentation preparation, and communication with internal teams and external stakeholders to ensure exhibitions are executed smoothly and in accordance with organisational standards. Operating under guidance, the position contributes to service quality, compliance, and positive organiser and exhibitor experiences. Responsibilities 1. Exhibition Coordination & Administrative Support * Supports pre-event coordination activities, including scheduling meetings and preparing basic operational information. *Assists in collecting exhibition requirements from organisers, including catering, IT, AV, and operational needs. *Supports preparation of exhibition event sheets and related documentation as directed. * Ensures Centre policies, guidelines, and operational updates are communicated...

Responsible for all operational aspect of the Reservation Department, including all phone systems, booking software and data management, ensuring efficient workflows and compliance with Marriott brand standards. Monitor room inventory, pricing strategies and booking trends while working closely with Revenue Management to maximize hotel revenue. Review and manage VIP reservations, group bookings, long-stay reservations and special arrangements to ensure guest expectations are exceeded. Analyze departmental performance, market trends and reservation data, providing recommendations for continuous improvement. Ensure reservation records, payment guarantees, billing instructions and guest profiles are accurate and compliant with hotel policies. To actively participate in the three-month forecast updates on a monthly basis, covering market segment breakdown by room nights, average rate and revenue. Collaborates closely with Sales, Front Office, Housekeeping, Revenue...

Are you passionate, eager to learn, and looking to gain real-world experience in a professional environment? We are inviting enthusiastic students or recent graduates to apply for our internship program! This is a great opportunity to develop hands-on skills, learn from experienced professionals, and explore potential career paths in various departments. 🔸 Available Internship Departments: Human Resources Finance & Accounting Marketing & Communications Food & Beverage Service Kitchen / Culinary Housekeeping Front Office / Guest Services IT & Systems Support Procurement / Purchasing Sales & Events 🔸 General Responsibilities: Support the assigned department in day-to-day operations Handle administrative and operational tasks as required Maintain professionalism and adhere to company standards Learn and adapt...

Key Responsibilities: 1) Revenue Strategy & Pricing Implement dynamic pricing, adjust rates based on demand, seasonality, and events, and manage pricing across all segments (transient, group). 2) Forecasting & Analysis Analyze booking patterns, track performance metrics (ADR, RevPAR, occupancy), and create accurate revenue forecasts and budgets. 3) Distribution Management Oversee all booking channels (direct, OTAs, wholesalers) for optimal visibility and profitability, managing rate parity and commissions. 4) Market & Competitor Analysis Conduct competitor benchmarking, monitor market trends, and identify gaps or opportunities for growth. 5) Collaboration Work with Sales, Marketing, and Operations to align strategies and ensure pricing is implemented effectively. 6) Reporting Provide regular reports to management on performance, variances, and strategic recommendations. Core...

Job Summary Responsible for handling hotel room reservations, ensuring accurate booking arrangements, providing excellent customer service and maximising room occupancy and revenue through effective reservation management. Key Responsibilities Handle incoming room reservation enquiries through telephone, email, online booking platforms and other communication channels. Process individual and group room reservations, amendments, cancellations and special requests accurately. Provide guests with information on room types, rates, hotel facilities, promotions and booking policies. Ensure all reservations are properly entered and updated in the Property Management System (PMS). Monitor room availability, rates and inventory to ensure accurate room allocation and maximise occupancy. Coordinate with Front Office, Sales, Housekeeping and other relevant departments to ensure smooth guest arrivals and special arrangements....

Main Duties: Financial Responsibilities 1.None, or to be discussed with the hiring manager. (Typically, interns do not have direct financial responsibilities). Operational Responsibilities 1.Assist in maintaining and troubleshooting IT hardware (desktops, laptops, printers, etc.) and software applications. 2.Support the IT team in the setup, configuration, and deployment of computer systems, mobile devices, and networks. 3.Help with the deployment of software updates, patches, and security configurations. 4.Monitor system performance and assist in identifying and resolving any issues or bottlenecks. 5.Assist with system backups and data recovery tasks as needed. 6.Participate in the management of IT inventory and an asset tracking. Guest Service 1.Provide technical support and assistance to end-users (staff) via email, phone, or in-person for hardware, software, and network-related issues. 2.Troubleshoot and resolve user-reported problems in a timely and efficient manner....

Position Overview The Spa Therapist is responsible for delivering professional spa treatments and therapies to clients, ensuring a relaxing and rejuvenating experience. This role requires strong knowledge of massage techniques, skincare, and holistic wellness practices, combined with excellent customer service skills. Key Responsibilities Perform a variety of spa treatments including massages, facials, body scrubs, and aromatherapy. Assess client needs and recommend appropriate treatments. Maintain cleanliness and hygiene standards in treatment rooms and spa facilities. Prepare treatment areas and ensure all equipment and products are ready for use. Promote spa services and products to clients. Keep accurate records of treatments performed and client preferences. Stay updated on new techniques, products, and wellness trends. Ensure compliance with health and safety regulations. Qualifications...

Responsibilities: Answer phone calls and respond to reservation inquiries from various channels. Provide accurate information on room availability, rates, promotions, and policies. Process reservations, modify bookings, and ensure confirmation details are correctly communicated. Assist in daily operational tasks related to reservations. Follow up on reservation discrepancies and short-stay requests from the front desk. Stay informed on hotel contract rates for travel agencies and corporate clients. Check trace reports and resolve outstanding reservation matters. Coordinate with the Reservations Manager, Assistant Reservations Manager, and Reservations Supervisor. Ensure compliance with hotel booking procedures and policies. Required Skills & Qualifications: Proficiency in hotel reservation management software and MS Office applications. Strong problem-solving skills to quickly address guest issues. Availability to work...