The Federal Kuala Lumpur

Join Our Food & Beverage Team! Do you enjoy serving people with a smile and creating memorable dining experiences? If you are enthusiastic, friendly, and passionate about hospitality, we invite you to join our Food & Beverage team as a Food Server. Job Responsibilities Welcome and seat guests in a courteous and professional manner. Present menus, explain menu items, and recommend food and beverage selections. Take food and beverage orders accurately and relay them to the kitchen. Serve food and beverages promptly while maintaining high service standards. Ensure guests' needs are attended to throughout their dining experience. Clear and reset tables efficiently to maintain a clean and inviting dining environment. Handle guest enquiries and resolve service issues professionally, escalating when necessary. Maintain cleanliness and hygiene of the restaurant, service stations, and dining areas. Follow food safety, hygiene, and hotel...

Drive Business Growth with Us! We are looking for a dynamic, results-oriented, and passionate Sales Manager to join our team. If you have a strong background in hotel sales, enjoy building lasting client relationships, and are driven to achieve sales targets, we invite you to be part of our hospitality team. Job Responsibilities Develop and implement sales strategies to achieve room, meetings, events, and corporate revenue targets. Identify and secure new business opportunities from corporate, government, travel agents, wholesalers, and other market segments. Build and maintain strong relationships with existing clients to encourage repeat business. Conduct regular sales calls, client visits, presentations, and hotel site inspections. Prepare sales proposals, negotiate contracts, and follow up on business opportunities. Work closely with the Revenue, Reservations, Front Office, and Food & Beverage teams to ensure smooth execution of client...

Shape Our Brand. Inspire Our Guests. We are seeking a creative, strategic, and results-driven Assistant Marketing Communications (Asst. MarCom) Manager to lead our marketing and communications initiatives. If you have a passion for hospitality, branding, digital marketing, and storytelling, we invite you to join our team and help elevate our hotels' presence in the market. Job Responsibilities Develop and implement integrated marketing and communications strategies to strengthen brand awareness and drive revenue. Plan and execute marketing campaigns for rooms, food & beverage promotions, meetings, events, and special packages. Manage the hotels' digital presence, including websites, social media platforms, email marketing, and online travel channels. Create, edit, and oversee marketing materials such as advertisements, brochures, press releases, newsletters, promotional videos, and other collateral. Maintain brand consistency across all communication...

Join Our Hospitality Team! Are you passionate about delivering exceptional guest experiences? Do you enjoy meeting people from around the world and creating memorable first impressions? If so, we'd love to welcome you to our Front Office team as a Guest Service Assistant. Job Responsibilities Welcome guests with a warm, friendly, and professional attitude. Handle guest check-in and check-out efficiently and accurately. Respond promptly to guest enquiries, requests, and complaints while ensuring guest satisfaction. Answer telephone calls and provide accurate information about hotel facilities and services. Process room reservations, amendments, and cancellations when required. Coordinate with Housekeeping and other departments to ensure smooth guest arrivals and departures. Handle guest payments, billing, and cashiering duties in accordance with hotel procedures. Maintain accurate guest records and update the Property Management System (PMS)....