Sales Manager

Drive Business Growth with Us!

We are looking for a dynamic, results-oriented, and passionate Sales Manager to join our team. If you have a strong background in hotel sales, enjoy building lasting client relationships, and are driven to achieve sales targets, we invite you to be part of our hospitality team.

Job Responsibilities

• Develop and implement sales strategies to achieve room, meetings, events, and corporate revenue targets.
• Identify and secure new business opportunities from corporate, government, travel agents, wholesalers, and other market segments.
• Build and maintain strong relationships with existing clients to encourage repeat business.
• Conduct regular sales calls, client visits, presentations, and hotel site inspections.
• Prepare sales proposals, negotiate contracts, and follow up on business opportunities.
• Work closely with the Revenue, Reservations, Front Office, and Food & Beverage teams to ensure smooth execution of client requirements.
• Monitor market trends, competitor activities, and customer feedback to identify new sales opportunities.
• Represent the hotel at trade shows, networking events, and industry functions.
• Prepare weekly sales reports, business forecasts, and account development plans.
• Achieve individual and departmental sales targets while maintaining high levels of customer satisfaction.
• Perform any other duties assigned by the Director of Sales or Management.

Job Requirements

• Bachelor's Degree, Diploma, or Professional Qualification in Hospitality Management, Business Administration, Marketing, or a related field.
• Minimum 3–5 years of hotel sales experience, preferably in the hospitality industry.
• Proven track record in achieving sales targets and developing corporate accounts.
• Strong knowledge of the corporate, MICE, travel trade, and leisure market segments.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Self-motivated, proactive, and results-driven with strong business acumen.
• Proficient in Microsoft Office applications. Knowledge of hotel PMS, CRM, or sales management systems is an advantage.
• Excellent command of English and Bahasa Malaysia. Additional languages are an added advantage.
• Possess a valid driving licence and own transportation is preferred.