RM1,500 - RM2,000 yearly
Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur, Jalan Ampang, Kampung Baru, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Stock and sort supplies
Vacuum, clean, dust and polish guest rooms
Make beds, change sheets, remove and replace used towels and toiletries
Deliver and retrieve items on loan to guests e.g. iron and ironing boards
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Resolve guest complaints, ensuring guest satisfaction.
Maintain positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Ensure security of guest rooms and privacy of guests
Perform rotation cleaning duties (e.g. Dust Mop) as required