12 f b department jobs found in Bayan Lepas

Job summary To greet guests, provide accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.   Duties And Responsibilities Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork...

Job summary To ensure high service standards are rendered to the guests and to perform captain’s tasks in the outlet.  Duties and Responsibilities Supervises his station. Takes order and promote special items to guests. Responsible for station mise-en-place. Assigns side duties to his waiters. Responsible for the recommendation and sale of food and beverage. Be familiar with the menu and be able to train and guide his subordinates. Relays any guest complaints to Supervisor/Manager. Attends staff meetings/briefing. Responsible for billings. To ensure that the guest are satisfied.

Job summary To ensure high service standards are rendered to the guests and to perform waiter/waitress tasks in the outlet.   Duties and Responsibilities The waiter must be familiar with the menu and knows the ingredients, the method of cooking and the approximate time it takes to prepare each item on the menu. The time will vary with the amount of business and he must be constantly aware of the variation He or She must be critical of the food items prepared by the kitchen staff. The presentation must be in accordance to the specifications of the hotel. Hot food must be served hot and cold items on cold dishes. He or She must relay any customer complaints, regardless how small to the Senior Supervisor. Keeps the restaurant furniture, table, chair arrangement in proper order at all times. Sets the table in accordance to the hotel’s standards. Prepares all mise-en-place prior to the opening of the Restaurant and to constantly replace items used...

General ·       Handles all telephone calls courteously and efficiently. ·       Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. ·       Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. ·       Implements opening and closing duties in accordance with standards. ·       Handles guest complaints in accordance with service recovery guidelines. ·       Liaises with kitchen and bar with regards to special requests.   Outlet Service ·       Sets up outlet and service stations on time before service and according to standards. ·       Keeps service stations clean and complete. ·       Provides service in accordance with service standards. ·       Knows table/seat numbering, takes orders and uses Micros system to input orders. ·       Ensures food &...

Responsibilities:   Provide the best possible service to our guests. ·Assure proper safety, hygiene and sanitation practices are followed. ·Ensure that relevant SOP’s are adhered to. ·Participate in training and development to increase your knowledge & skills. ·Maintain outlet equipment in good working condition and appearance and handle the equipment as economically as possible.   Skills required: ·Attentiveness and patience for customers. ·Excellent presentation skills. ·Active listening and effective communication skills. ·Team spirit. ·Flexibility to work in shifts. Speak fluent English and Mala

JOB DESCRIPTION Perform opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments. Attend pre-shift and general meetings to update knowledge of special offers and stock-related issues, and to discuss service and product matters. Meet, greet, and seat guests, assist them with food and wine menus. Ensure beverages are served swiftly and replenished continuously. Ensure accuracy when entering orders into the point of sale (POS) system. Follow up on food and beverage orders with Kitchen. Check on guests to establish satisfaction with the product and overall experience and providing management with feedback. Issue guests with their check upon request and greeting and thanking them sincerely on departure. Performing closing duties such as sweeping and vacuuming and preparing linens for collection by laundry service JOB BENEFITS Monthly incentives Bonuses Overtime Public holidays Annual leave Insurance...

Responsibilities: Greet and escort customers to their tables. Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). Inform customers about the day's specials. Offer menu recommendations upon request. Up-sell additional products when appropriate. Communicate order details to the Kitchen Staff. Serve food and drink orders. Arrange table settings and maintain a tidy dining area. Deliver checks and collect bill payments. Provide excellent customer service to guests. Requirements: Hands-on experience with cash register and ordering information system . Attentiveness and patience for customers. Outstanding presentation skills. Multitasking skills with the ability to perform well in a fast-paced environment. Active listening and effective communication skills. Good team player. Flexibility to work in shifts. Minimum 1 year working experiences, food safety training is a plus.

Responsibilities:   To assist the kitchen cooking staff in their daily food preparation by ensuring that the staff concerned are equipped with the necessary kitchen equipment which are in good working conditions.  To manage the hotel’s inventory in respect of all chinaware, glassware, silverware, flatware and hollowware. To conducts regular stock take and ensures that all these items are kept in clean and hygienic conditions.  Introduces and monitors control procedures to reduce breakages and losses.    To oversee the cleaning of kitchen premises so as to maintain high level of hygiene standards in the kitchen areas. Ensures that all health and hygiene regulations and practices are observed.   To supervise the proper removal of waste from the kitchens.  To ensure that stewarding staff carries out their task according to the SOP.

2.12 To take good care of all operating tools and equipment. 2.13 To return soil linen and collect clean linen from Housekeeping. 2.14 To be a team player and support other staffs. 2.15 To maintain a good working relationship with your own colleagues and other department. 2.16 To have a complete understanding and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety. 2.17 To have a complete understanding of the hotel’s policies and procedures and adhere to the hotel’s Employee Rules and Regulations. 2.18 To attend pre-service briefing and other training as training by the Manager. 2.19 To attend communication meeting set by the Manager. 2.25 To perform other duties that may be assigned from time to time. 2.26 To be fully responsible for the se-up of the outlet or function room as per the standard and requirement. 2.27 To coordinate with the kitchen prior to dishing out of food. 2.28 To give an accurate count of the...

RESPONSIBILITIES To safeguard the physical well-being of the hotel's property, employees and guests. Adhere to approved safety and security policies and procedures to ensure a safe environment. Report work related accidents, or other injuries immediately upon occurrence to manager/ supervisor. Identify and report unsafe work procedures or conditions to the management. Protect the privacy and security of guests and co-workers. Maintain confidentiality of proprietary materials and information.  Handle business interruptions and complaints according to the standard operating procedures.  Conduct follow-up investigations of all accidents, injuries, losses, or criminal acts occurring on the property.  Conduct interviews with relevant parties in order to obtain statements and information related to incidents.  Monitor the issuing and receiving of all keys and walkie-talkies to ensure the safekeeping of these items Check and ensure that there are no undesirable...

To prepare promotional press releases on personalities among guests and associates of the Company and on noteworthy events in the Company. Involves coordinating and supervising the art section in production of posters and other printed materials. Supervises and directs photographers commissioned to take pictures of VIPs, shows etc. Coordinates publication of Company’s newsletters and flyers for staff and public on Spa and Restaurant promotions. To provide information to other departments on activities within and outside the Company that may be useful when dealing with guests. To work with Hotel’s Front Office, Banquet Sales/Conference, F&B departments in coordinating guest lists, invitations for VIP receptions, luncheons, dinners etc.

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals and late check outs §  Rebate and paid outs §  Refund o   Runs the night audit. o   Post folios and relevant data...