63 jobs found in Kuala Lumpur

The Exhibition Coordinator provides operational and administrative support for the planning and delivery of exhibitions and related events at the Centre. The role supports coordination activities, documentation preparation, and communication with internal teams and external stakeholders to ensure exhibitions are executed smoothly and in accordance with organisational standards. Operating under guidance, the position contributes to service quality, compliance, and positive organiser and exhibitor experiences. Responsibilities 1. Exhibition Coordination & Administrative Support * Supports pre-event coordination activities, including scheduling meetings and preparing basic operational information. *Assists in collecting exhibition requirements from organisers, including catering, IT, AV, and operational needs. *Supports preparation of exhibition event sheets and related documentation as directed. * Ensures Centre policies, guidelines, and operational updates are communicated...

Job Description ·           Develop and implement revenue strategies for the hotel ·           Monitor competitor pricing and market trends to adjust strategies. ·           Implement clear and transparent pricing policies ·           Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data. ·           Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centres of the business. ·           Conduct regular performance reviews and optimize pricing and inventory....

Job Responsibilities: - ·   Overseeing Government sales, promotions and campaigns. ·   Prepare sales budgets, projections and set sales target. ·   Implements all sales action plan according to market areas as outline in the Marketing Plan. ·   Plan and execute sales trips to major market areas and also new potential area ·   Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients ·   Identifying emerging markets to find new sales opportunities ·   Participate in weekly/monthly Sales & Marketing ·   Manages and develops relationship with key internal and external stakeholders to strengthen and expand customer base for sales opportunity ·   Maintain professional business confidentially, high standard of professionalism, ethics and attitudes to words hotel guests,...

Job Responsibilities: - Perform all check-in and check-out guests. To provide a courteous and professional service at all service. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. To be constantly aware of the room situation and to strive to obtain maximum occupancy. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. To register the guests promptly ensuring that they are provided with all necessary information. To answer the telephone promptly and clearly, ensuring a courteous and friendly manner. To take room reservations effectively, efficiently and as laid down in the reservation operations manual. To familiar with hotel facilities and Marketing Programmes and Promotions. Maintain up to date and accurate guest histories. Actively sell the hotel to guests to maximise the internal revenue of the hotel. To tabulate daily guest bills...

Job Description 1. To ensure smooth coordination between Sales Department, Front Office, Reservations Department, Food & Beverage Department, and Credit Manager. 2. To maintain the booking status on the Banquet Book and stay close in collaboration with the Director of Food & Beverage. 3. Keep track of confirmed, tentative & lost bookings, where the function rooms are concerned. 4. Prepare weekly statements on booking status, to enable sales staff to give immediate confirmation. 5. Leads from Sales Banquet Department or any other source must be investigated and obtain clients' requirements as detailed as possible and ensure information is passed down to superior/s. 6. To follow up on all social functions, and other tentative banquet inquiries, converting these leads to positive commitments where possible. 7.  Meet with the organizers of functions to discuss the final details for billing purposes. 8. To meet with potential clients on...

Job Responsibilities · Perform day-to-day routine and preventative maintenance tasks on electrical, plumbing, air- conditioning, mechanical systems and others related task to ensure all facilities are operating efficiently. ·      Test, troubleshoot and perform basic repair on all types of equipment. ·      Respond promptly and efficiently to any maintenance calls that arise. ·      Maintain all tools, equipment, and working areas in good condition. ·      Ability to multi-task    Job Requirements: - •   Diploma/Certificate/Vocational or technical background in electrical, mechanical or building service engineering or a related field. ·    Preferably with 1 - 2 years’ experience in a similar role, preferably within the hospitality industry ·    Proficiency in English and Bahasa Malaysia (Malay),...

Welcome guests in a warm and courteous manner. Attend to orders and serve guest/s needs in a timely manner and efficiently in line with the department’s standards. Ensure that the restaurant service area is clean, tidy and that mise-en-place is in order. Ensure good product knowledge of the F&B menus and promotion. Ensure that the departmental menus/promotion flyers are up-to date. To participate in cross-training to ensure you are able to work within any section within the F&B department. Be fully conversant with all the F&B Department practices and procedures To promote the hotel’s facilities and to upsell at every opportunity, Efficiently manage and ensure that all equipment is polished and stored correctly as per the department’s standards. Maintain cleanliness within your areas of responsibility on daily basis.

The Assistant Events Manager is responsible for planning, executing, and overseeing all events held at the hotel. This includes but is not limited to meetings, conferences, weddings, product launches, and VIP functions. The role requires exceptional attention to detail, a commitment to luxury service standards, and the ability to manage multiple stakeholders across departments.    Key Responsibilities  Event Sales & Coordination  Handle client enquiries, site inspections, proposals, and quotations professionally and promptly.  Liaise with clients from initial contact to post-event follow-up to ensure satisfaction and repeat business.  Prepare detailed Event Orders (BEOs) and coordinate with all departments to ensure seamless execution.          Revenue...

As the Stewarding Supervisor, you will responsible for supervising the stewarding operation during shift and for cleaning and maintaining food and beverage premises to high hygienic standards. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.        Your day-to-day:  In absence of Chief of Hygiene & Stewarding to conduct shift briefings to ensure hotel activities and operational requirements are known   During the shift, oversee the preparation of kitchen equipment for use  Supervise the receiving and storage of kitchen goods  Supervise the cleaning and storage of kitchen equipment  Supervise the cleaning of the premises  Supervise the removal of waste ...

As the Housekeeping Supervisor, you are responsible to supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.    Your day-to-day:  Supervise the implementation of housekeeping standards and procedures in relation to:  Bedroom service  Bathroom service  Valet service  Cleaning service  Linen maintenance  Recommended changes to these standards and training needs on an ongoing basis  Maintain a current and thorough knowledge of all housekeeping systems  Open and close the shift and ensure effective shift hand over ...

The Executive Chef is responsible for the overall management and operation of the hotel’s culinary department, ensuring high standards of food quality, presentation, hygiene, cost control, and guest satisfaction. The role provides leadership and direction to all kitchen teams while maintaining consistency across all outlets, banquets, and events. Key Responsibilities Lead and manage the overall culinary operations of the hotel. Develop and maintain high standards for food quality, taste, presentation, and consistency. Plan menus for restaurants, banquets, events, staff dining, and special functions. Ensure all food preparation and production comply with hotel standards and food safety regulations. Monitor food costs, portion control, wastage, and kitchen expenses to achieve budget targets. Work closely with the F&B and Events teams to plan menus and execute functions smoothly. Manage kitchen staffing, manpower planning, scheduling,...

As the Director of Sales, you will be responsible to develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts.  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.   Educate and train sales team that is responsible for developing new accounts, maintaining existing...

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget  ...

As the Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget   Manage day...

As the Restaurant Manager, you’ll manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.        Your day-to-day:  People    Work with Human Resources to ensure the departmental performance of staff is productive  Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues  Adhere to hotel disciplinary procedures during major/minor act of misconduct  Work with Superior on manpower planning and...

As the Assistant Restaurant Manager, you’ll assist to manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and co-ordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures    Your day-to-day:  People    Assisting the Restaurant Manager in his duty  Oversee the implementation of standards as detailed in the departmental standards and procedures manual  Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers   Develop your team and improve their performance through coaching and...

The Assistant In-Room Dining Manager assists in managing the daily operations of the In-Room Dining (IRD) department, ensuring efficient order taking, food and beverage delivery, guest satisfaction, service quality, and compliance with hotel standards and SOPs. Key Responsibilities 1. In-Room Dining Operations Assist in managing the daily operations of the In-Room Dining department. Ensure all room service orders are received, prepared, delivered, and cleared efficiently. Monitor order-taking, food preparation coordination, delivery, and tray/trolley collection. Ensure orders are delivered accurately and within the required service time. Conduct regular checks on service areas, equipment, trays, trolleys, and operating supplies. Ensure proper opening, closing, and handover procedures are followed. Monitor operational flow during peak periods and allocate manpower accordingly. 2. Guest Service Maintain high standards of guest service and...

The Assistant Food & Beverage Manager is responsible for assisting in the overall management and daily operation of the Food & Beverage department. The role ensures smooth operations, excellent guest service, effective team management, cost control, and compliance with hotel standards, policies, and procedures. Key Responsibilities 1. F&B Operations Assist the F&B Manager in overseeing the daily operations of restaurants, bars, banquet operations, and other F&B outlets. Ensure all outlets operate efficiently and according to established SOPs and brand standards. Monitor service quality, food presentation, cleanliness, and overall guest experience. Ensure adequate staffing and smooth coordination during peak periods. Conduct regular operational checks and ensure any issues are addressed promptly. Assist in opening and closing procedures of F&B outlets. Ensure proper cash handling, billing, and settlement...

As the Assistant Marketing and Communications Manager, you will play a vital role in elevating the hotel’s prestige and brand identity through strategic storytelling. The ideal candidate will be creative, innovative, and possess a sophisticated understanding of brand positioning, public relations, and premium marketing practices. The Assistant Marketing and Communications Manager will also be responsible for ensuring a seamless and high-end guest experience through physical and visual touchpoints. They will do this by overseeing the production of premium hotel collateral, ensuring all guest-facing materials reflect the hotel's upscale amenities, and maintaining brand consistency across every physical department of the property. The Assistant Marketing and Communications Manager will also be responsible for providing direct support to the Director of Marketing and Communications on all PR-related assignments. This includes high-level copywriting for press releases,...

Job Summary Responsible for analysing hotel revenue performance, market trends, booking patterns and competitor activity to support revenue strategies, forecasting and pricing decisions. The role aims to maximise hotel revenue, occupancy, ADR and RevPAR through accurate analysis and effective revenue management. Key Responsibilities Analyse daily, weekly and monthly hotel revenue performance, including Occupancy, ADR and RevPAR . Monitor booking pace, pickup, cancellations, no-shows and demand trends. Prepare revenue forecasts, reports and performance analysis for management. Monitor competitor rates, market trends and business demand. Assist in developing and implementing pricing and revenue strategies. Monitor room rates, inventory and availability across OTAs and other distribution channels. Ensure rate and inventory accuracy across PMS, RMS, CRS and channel management systems. Analyse market segments, booking sources and distribution channel...