46 jobs found in Kuala Lumpur

Job description We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies. Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Performing various cleaning duties in instances of staff shortages. Housekeeping Supervisor Requirements: Proven...

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To report punctually wearing the correct hotel uniform and name tag at all times. 2. To provide a courteous and professional service at all service. 3. To be constantly aware of the room situation and to strive to obtain maximum occupancy. 4. To maintain an atmosphere of tranquility at the Front Desk. 5. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. 6. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. 7. To register the guests promptly ensuring that they are provided with all necessary information. 8. To enter all guests folios into the computer immediately and...

To implement and execute the security management plan at the Kuala Lumpur Convention Centre (“the Centre”) to safe-guard the physical well-being of its property, employees, and guest, achieving satisfaction for all concerned while adhering to standards requirements of the Centre. Security Officer reports to Security Supervisors and is responsible for ensuring the implementation of security operations in the Centre. 1.     Participates in the following: a.   Security services including patrolling and roaming, static, loading dock and traffic management, etc. b.   Investigation on security-related incidents on all departments.   c.   Co-ordination of security surveillance arrangement, door accessibility and other security functions as and when necessary. d.   Provision of security administrative tasks e.g. overtime and deployment records, etc. e.    Provision of...

To ensure employee training and development management is carried out effectively Responsible for managing the activities and operations related to employee training and development services including the planning and coordination of identifying competence development methods, training needs determination, development of training programmes and/or other competence enhancement programmes and evaluation of its effectiveness and ensuring the implementation, maintenance and improvement of BMS within the function. Develops policies, processes and sets standards for employee training and development management within the Centre. Plans the approaches for ensuring the compliance of employee training and development management services with BMS requirements. Plans the requirements for providing employee training and development management services for the Centre, including identifying and establishing competence development methods, determination of training needs,...

The Business Development Manager – Corporate is responsible for achieving revenue targets within the Corporate segment, including government-related bookings. The role develops and implements commercially effective sales strategies to promote the Centre’s facilities and services, maximise venue yield, and strengthen the Centre’s presence within the corporate events market. The position maintains strong client relationships, drives business growth, and supports organisational standards in governance, compliance, and operational excellence 1.     Business Development & Revenue Delivery ·       Develops and executes sales plans for the corporate segment. ·       Identifies new business opportunities and monitors conversion potential. ·       Maintains accurate client databases and prepares regular sales and...

The Business Development Manager – Corporate is responsible for achieving revenue targets within the Corporate segment, including government-related bookings. The role develops and implements commercially effective sales strategies to promote the Centre’s facilities and services, maximise venue yield, and strengthen the Centre’s presence within the corporate events market. The position maintains strong client relationships, drives business growth, and supports organisational standards in governance, compliance, and operational excellence 1.     Business Development & Revenue Delivery ·       Develops and executes sales plans for the corporate segment. ·       Identifies new business opportunities and monitors conversion potential. ·       Maintains accurate client databases and prepares regular sales and...

Job description 1. To arrive on time to start duties as scheduled per duty roster. 2. To make daily thorough mise-en-place of all items featured on menu and ensures maximum usage of raw materials. 3. To prepare food orders according to established standards. 4. Responsible for proper storage of food in his area. 5. To perform all other tasks assigned by Superior/Section Head. 6. To adhere strictly to sanitation and safety standards. 7. To perform daily common tasks and other duties as may be assigned. 9. To perform such other duties and responsible that may be assigned by his/her supervisor from time to time.

Job Responsibilities: - ·   Overseeing Government sales, promotions and campaigns. ·   Prepare sales budgets, projections and set sales target. ·   Implements all sales action plan according to market areas as outline in the Marketing Plan. ·   Plan and execute sales trips to major market areas and also new potential area ·   Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients ·   Identifying emerging markets to find new sales opportunities ·   Participate in weekly/monthly Sales & Marketing ·   Manages and develops relationship with key internal and external stakeholders to strengthen and expand customer base for sales opportunity ·   Maintain professional business confidentially, high standard of professionalism, ethics and attitudes to words hotel guests,...

Job Responsibilities: - Perform all check-in and check-out guests. To provide a courteous and professional service at all service. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. To be constantly aware of the room situation and to strive to obtain maximum occupancy. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. To register the guests promptly ensuring that they are provided with all necessary information. To answer the telephone promptly and clearly, ensuring a courteous and friendly manner. To take room reservations effectively, efficiently and as laid down in the reservation operations manual. To familiar with hotel facilities and Marketing Programmes and Promotions. Maintain up to date and accurate guest histories. Actively sell the hotel to guests to maximise the internal revenue of the hotel. To tabulate daily guest bills...

What is the job?  As the Steward, you will support the Food & Beverage operations by cleaning and maintaining kitchen equipment and the premises whilst maintaining hygienic standards and practices. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.      Your day-to-day:  During the shift, prepare of kitchen equipment for use  Clean and set tables and place seasonal decorations, candles, and table cloths  Assist in cleaning and opening or closing tasks  Receive and store kitchen goods  Clean and store kitchen equipment  Maintain the cleaning of the premises  Scrap food...

As Director of Sales & Marketing, you’ll develop and implement strategies to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved.     Your day-to-day:  People    Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers.   Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues – recognise good performance.   Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively.   Recommend or initiate any HR related...

Greet and welcome all guests and take beverage and food orders in a prompt and professional manner  Be attentive to guest’s needs  Prepare food and beverages for service to guests and present food according to established health and presentation standards  Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable  Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary  Perform department/outlet opening or closing duties as required.  Ensure that wait staff stations are clean...

As Engineering Director, you will direct the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members – making sure all activities are delivered safely and with compliance. Motivating and training your team with the skills to keep hotel always looking its best.   Your day-to-day:  People    Direct daily engineering needs, plan and assign work ensuring you always have the right team in place  Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues – recognize good performance  Promote teamwork and quality service through daily communication and coordination with other departments  Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to...

Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food or beverages. To deliver a great guest experience – as the friendly face of our hotel Bartender, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.    Your day-to-day:  Creating a warm and welcome to everyone and setting the tone for each guest’s experience    Be attentive to guest’s needs  Prepare...

Under the guidance of the Assistant Chief Engineer ensures that the Hotels equipment is operated in accordance with InterContinental Hotels Group standards to ensure maximum efficiency and guest satisfaction. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.        Your day-to-day:  People    Demonstrate co-operation and trust with colleagues, teams and across departments  Communicate well to ensure effective shift handovers  Actively participate in and conduct organised meetings  Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication    Guest...

Support the Section Chef by preparing, presenting, storing and serving a selection of dishes. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.    Your day-to-day:  Prepare, cook, serve and store the dishes   Communicate politely and display courtesy to guests and internal customers  Provide direction to the Kitchen helpers, including Cooks, Kitchen Attendants and Stewards  Communicate to his/her superior any difficulties, guest or internal customer comment and other relevant information    Establish and maintain effective employee working...

As the Assistant Marketing and Communications Manager, you will play a vital role in elevating the hotel’s prestige and brand identity through strategic storytelling. The ideal candidate will be creative, innovative, and possess a sophisticated understanding of brand positioning, public relations, and premium marketing practices. The Assistant Marketing and Communications Manager will also be responsible for ensuring a seamless and high-end guest experience through physical and visual touchpoints. They will do this by overseeing the production of premium hotel collateral, ensuring all guest-facing materials reflect the hotel's upscale amenities, and maintaining brand consistency across every physical department of the property. The Assistant Marketing and Communications Manager will also be responsible for providing direct support to the Director of Marketing and Communications on all PR-related assignments. This includes high-level copywriting for press releases,...

As the Housekeeping Supervisor, you are responsible to supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.    Your day-to-day:  Supervise the implementation of housekeeping standards and procedures in relation to:  Bedroom service  Bathroom service  Valet service  Cleaning service  Linen maintenance  Recommended changes to these standards and training needs on an ongoing basis  Maintain a current and thorough knowledge of all housekeeping systems  Open and close the shift and ensure effective shift hand over ...

Prepare and cook orders in accordance with portion and quality standards specified in recipes  Control food usage to minimize waste  Advise supervisor of low inventory items; assists in receiving items and taking inventory as required  Maintain sanitation and cleanliness standards in the kitchen area that meet or exceed any local laws regarding health and safety  Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters  Follow all established safety protocols and procedures at all times. Immediately report any unsafe or malfunctioning equipment or any safety incident to the supervisor or manager on duty  May assist by performing dish washing or other kitchen duties as needed  Work as part of a team and communicate with other...

Greet and welcome all guests and take beverage and food orders in a prompt and professional manner  Be attentive to guest’s needs  Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks   Prepare food for service to guests and present food according to established health and presentation standards  Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable  Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary ...