19 intern jobs found in Kuala Lumpur

Monthly Allowance: RM900  The Kuala Lumpur Journal Hotel is seeking enthusiastic and motivated interns who are eager to kickstart their careers in the hospitality industry. This internship offers a comprehensive career development program, providing exposure and hands-on experience across multiple departments including Front Office, Housekeeping, Food & Beverage, and Culinary. Responsibilities: - Front Office: Assist in guest check-ins and check-outs, handle reservations, and provide exceptional customer service. - Housekeeping: Learn the standards of cleanliness, assist in maintaining guest rooms and public areas, and support the housekeeping team in daily operations. - Food & Beverage: Gain experience in serving, hosting, and assisting in the management of restaurant and bar operations. - Culinary: Support the kitchen team in food preparation, understand kitchen operations, and ensure food safety and hygiene standards. Qualifications: - Must be a recent...

Are you passionate, eager to learn, and looking to gain real-world experience in a professional environment? We are inviting enthusiastic students or recent graduates to apply for our internship program! This is a great opportunity to develop hands-on skills, learn from experienced professionals, and explore potential career paths in various departments. 🔸 Available Internship Departments: Human Resources Finance & Accounting Marketing & Communications Food & Beverage Service Kitchen / Culinary Housekeeping Front Office / Guest Services IT & Systems Support Procurement / Purchasing Sales & Events 🔸 General Responsibilities: Support the assigned department in day-to-day operations Handle administrative and operational tasks as required Maintain professionalism and adhere to company standards Learn and adapt...

1. To assist the Group Assistant Human Resources Manager or any other person(s) in handling all secretarial and administrative duties of the department. 2.To maintain and safeguard the confidentiality of the department at all times. 3. To assist in manage the Human Resources database and its function. To fully responsible in the registration of new staff. 4. To assist in coordinate, facilitate training sessions in human resources department and all training campaign for the hotel staff.  5. To Assist in preparing and organizing the Quarterly Associates Gathering event such as  nominations and preparation of employee awards, certificates, poster, function room booking and event order, slides preparation and etc. 6. To organize, prepare and coordinate employee relations activities for the hotel staff on timely basis.  7. To attend to staff needs in a courteous and efficient manner at all times and to conduct oneself in a professional manner so as...

1.         Direct the development, implementation and administration of all IT. 2.         Perform Project management of IT initiatives. 3.         Ensure timely and accurate delivery of technology products and services. 4.         Manage multiple areas of technology and multiple departments. 5.         Manage internal/external application upgrades. 6.         Define and improve all system and network operations processes. 7.         Being on call 24 hours when IT support is required.

-  To be guest and quality oriented -  Report for duty punctually wearing correct uniform and maintain high standard of personal appearance and hygiene at all times -  To ensure all guest inquiries and/or request are handled in a polite, courteous and efficient manner -  To always smile readily at guest and colleagues -  To be fully conversant with all of the facilities of the hotel and their operating hours -  To attend any briefing/training as and when scheduled punctually -  Ensure a high level of product knowledge of the hotel -  Complete understanding of and adhere to the hotel’s fire hygiene, health and safety regulations/policies - To follow instruction given and/or to perform other duties as and when required - To ensure all rooms being cleaned according to standard and being supplied with sufficient guest amenities at all times - To inform Supervisor/Desk Clerk and records any defects, losses...

-To carry out repairs to exiting furniture, doors, and windows -To repair door locks -To carry out repairs to upholstery of hotel furniture -To perform minor repairs on floor and wall carpets -To replace electrical light bulbs and fluorescent tubes according to schedule or if required -To inspect, clean, maintain, and repair all electrical lighting fixtures, floodlighting, spotlighting, and emergency lighting installations -To maintain emergency power supply and uninterruptible power supply systems -To service electrical motors and controls -To carry out preventive maintenance tasks on all electrical equipment - To be thoroughly familiar with all regulations regarding safety at work and          observe these meticulously at all times -To keep all air-conditioning and refrigeration equipment in good state of maintenance and repair

1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine 11. Explain how various menu items are prepared, describing ingredients and cooking methods 12. Prepare tables for meals, including setting up items such as...

1. Assist in verifying all marketing and advertising (eg; print advertisement etc…) for the hotel be it on print material or digital channels.  2.To prepare press releases and ensures their timely delivery to all publications that are part of our press list, including radio and TV channels. 3.Assists the Marcom team in developing programs for better awareness campaigns and F&B promotions.  4.Promotes activities and creates artwork accordingly for promotion or events.  5.Handles customer and media complaints, requests and inquiries accurately.  6.Aware of the strengths and weaknesses of our competitors in order to maximize success in selling against them through Public Relations and Marketing strategies.

· Manages the guest experience by ensuring the followings are provided: - · Thoughtful and attentive service with relaxed efficiency · Complete responsiveness to the desire of the hotel guests · Quality service of the hospitality is optimised in accordance to the quality service standard · To maintain a good working relationship with your own colleagues and all other departments. · To report to duty punctually, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. · Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional manner, cordially and with a pleasant smile. · Ensure all registration cards have the proper information such as; guest’s name, confirmation number, room rates, arrival and departure dates and billing instructions for guest...

- Wears issued uniform and name badge whenever on duty, from “clock-in" to "clock out”. - Maintains proper grooming and hygiene habits as defined in the “personal hygiene” section of the Food and Beverage Manual. - Maintains issued uniform including name badge in good, clean condition, without tears or stains. - Complies with the hotel’s house rules and conduct codes as stated in the employee handbook and as distributed at orientation. - Be able to describe the tasks that you are to perform in an emergency as outlined in the hotel’s loss-prevention procedures manual. - Complies with energy conservation and job safety procedures which management defines in the hotel’s Loss Prevention Procedures Manual or in postings. -  Maintains a clean and neat work area. - Immediately inform sous chef /Executive Chef upon gaining knowledge of a hazardous situation, emergency or threat to the security of guests, employees or...

Assist the Sales team with managing sales-related administrative tasks and processes Respond to customer inquiries and provide exceptional client service Coordinate with internal departments to ensure seamless delivery of sales proposals and contracts Maintain accurate records and update the sales pipeline Support the development and implementation of sales strategies and campaigns Collaborate with the marketing team to create promotional materials Provide general administrative support as needed

Job Responsibilities: - ·   Overseeing Government sales, promotions and campaigns. ·   Prepare sales budgets, projections and set sales target. ·   Implements all sales action plan according to market areas as outline in the Marketing Plan. ·   Plan and execute sales trips to major market areas and also new potential area ·   Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients ·   Identifying emerging markets to find new sales opportunities ·   Participate in weekly/monthly Sales & Marketing ·   Manages and develops relationship with key internal and external stakeholders to strengthen and expand customer base for sales opportunity ·   Maintain professional business confidentially, high standard of professionalism, ethics and attitudes to words hotel guests,...

Job Responsibilities: - Perform all check-in and check-out guests. To provide a courteous and professional service at all service. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. To be constantly aware of the room situation and to strive to obtain maximum occupancy. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. To register the guests promptly ensuring that they are provided with all necessary information. To answer the telephone promptly and clearly, ensuring a courteous and friendly manner. To take room reservations effectively, efficiently and as laid down in the reservation operations manual. To familiar with hotel facilities and Marketing Programmes and Promotions. Maintain up to date and accurate guest histories. Actively sell the hotel to guests to maximise the internal revenue of the hotel. To tabulate daily guest bills...

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget  ...

Support the Section Chef by preparing, presenting, storing and serving a selection of dishes. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.    Your day-to-day:  Prepare, cook, serve and store the dishes   Communicate politely and display courtesy to guests and internal customers  Provide direction to the Kitchen helpers, including Cooks, Kitchen Attendants and Stewards  Communicate to his/her superior any difficulties, guest or internal customer comment and other relevant information    Establish and maintain effective employee working...

1.    To make sure to follow administration policies and procedures. 2.    To update all Guest Profiles and ensure to collect guest preference before shift ended. 3.    To get a maximum of guest questionnaires. 4.    To follow the instructions given by your Shift Leader, Reception Manager or Front of House Manager at all times. 5.    Answering telephone and handling guest inquires.  6.    Print Night receptionist reports and check that all profiles have been updated. 7.    Print Registration cards for following day and ensure that all backups are behind registrations cards. 8.    To report any health and safety hazards immediately to your Manager. 9.    Maximizes every opportunity to increase revenue by up selling. 10.    To check in all guests, Groups & Tours to the Hotel in an efficient and welcoming manner, ensuring an outstanding first...

As the Assistant Marketing and Communications Manager, you will play a vital role in elevating the hotel’s prestige and brand identity through strategic storytelling. The ideal candidate will be creative, innovative, and possess a sophisticated understanding of brand positioning, public relations, and premium marketing practices. The Assistant Marketing and Communications Manager will also be responsible for ensuring a seamless and high-end guest experience through physical and visual touchpoints. They will do this by overseeing the production of premium hotel collateral, ensuring all guest-facing materials reflect the hotel's upscale amenities, and maintaining brand consistency across every physical department of the property. The Assistant Marketing and Communications Manager will also be responsible for providing direct support to the Director of Marketing and Communications on all PR-related assignments. This includes high-level copywriting for press releases,...

As the Reservations Agent, you will be responsible to process guest/agents room bookings request in line with IHG brand standard guidelines.  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.   Your day-to-day:  Maintains a regular pattern of sales calls and ensures no calls are left unanswered, when received through our Automatic Call Distribution system (ACD)  Record and process reservations made by phone/fax/email, website and GDS  Maintain a high level of product and service knowledge about all IHG Hotels, Restaurants and all IHG Hotels in your region  Prepare and execute action plans which increase reservation sales and associated business ...

  1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine 11. Explain how various menu items are prepared, describing ingredients and cooking methods 12. Prepare tables for meals, including setting up items...