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Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks.  Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain...

•    Ensure that Room Attendants are assigned respective rooms and that they report to their work area with clean uniforms, neatly groomed at the scheduled time. •    Manages the day-to-day activities at the Housekeeping area of responsibility. •    Controlling and supervision of vacant rooms to ensure that they are ready for occupancy. •    Directs room attendants for any and all special ‘Make-up’ and/or cleaning requests. Oversees the Public areas designated under the direct responsibility of the Housekeeping department for cleanliness and conducts inspections and follow up as needed. •    Raises Requisitions as necessary and ensures availability of all materials required as per budgeted expense without compensating the daily operations of the department.  •    Conducts routine inspections of Guest Rooms, Storerooms, Linen Rooms, Pantries and Trolleys and supplies and other...