22 jobs found in Tanjung Bungah

Responsibility: Providing courteous and efficient food and beverage services to the customers by presenting the menu, take order, suggest and recommend appropriately. Attend and respond to customers’ needs promptly and professionally such as presenting bills to customers, collect payment and give to the cashier, return change or credit card to customers. Performing general cleaning duties, such as sweeping, mopping, cleaning glasses, furniture & fittings, laying of tables and up-keeping of the overall Hard Rock Café.   Requirements: Prior experience in a similar position. Thorough knowledge of food safety procedures. Excellent organizational, time management, and multitasking abilities. Outstanding interpersonal skills. Capacity to work in a fast-paced environment. Ability to stand for extended periods. Ability to work shifts, over weekends, and on public holidays, as needed. This position is restricted to individuals with the rights to work...

Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in lounges, front desk, reception & lobby area, through telephone and etc. You will: Welcome, greet, assist VIPs, guests during arrival, stay and departure, i.e. check in, check out, guest registration process. Assist in check in, check out and guest registration process. Handle guests’ requests, inquiries and complains by using the service recovery techniques. Prepare & schedule the necessary for the arrival of VIPs or guests enrolled with hotel’s loyalty program. Provide information on Penang, hotel facilities, memorabilia & etc. Provide secretarial services to guest such as but not limited to send, receive email, fax, parcel. Handle billing, handle cashiering and update Guests’ folio. Escort guest to the room & assisting with the luggage. Requirements Proven experience as front desk representative, agent or relevant...

As IT Executive, you are responsible for the work performance of one or more subordinates who are in the back-of-house of guest service for consistently meeting differing guests’ needs & wants consistent to your assigned area of responsibility in the Finance department, that is, IT. You direct the procedural and personal dimensions of one or more work processes through these subordinates. An increase in personal efficient and effectiveness is expected when you work as a team with your subordinates, colleagues and superiors and achieve common goals and targets.   You will:- Ensure all data on the hotel computer system is backed up daily. This includes Opera, Micros, E-point, HOS. Be on call for IT related emergencies. Install IT related soft/hardware in the hotel with the approval of the IT Operations and Development Manager. Regularly check all PCs in the hotel for viruses and run virus cleaning programs when necessary. Assist in maintaining the hotel’s...

Your main duties center on the procedural and personal dimensions as applied in the delivery of the guest experience in guest rooms, function rooms, public areas and all hotel M&E facilities areas including of cafe, spa and retail outlets. You will assist in: Maintaining, installing and repairing all mechanical & electrical equipment and building services. Setup, care, handling, maintains and repair of the audio visual, sound, lighting, conference and relevant equipment. Perform preventive and corrective maintenance for guest rooms, public areas, back-of-house, and all hotel facilities. Troubleshoot, repair, and maintain electrical, mechanical, plumbing, air-conditioning, and other building systems. Attend to daily maintenance requests and ensure timely completion of work orders. Conduct routine inspections to ensure all equipment and facilities are operating safely and efficiently. Support renovation, installation, and upgrading works as required....

Responsible for: Preparing and serving alcoholic and non-alcoholic beverages according to Hard Rock Café standards. Providing friendly, professional, and efficient service to guests while taking beverage orders and making recommendations when appropriate. Maintaining cleanliness and organization of the bar area, equipment, glasses, and tools at all times. Ensuring proper handling of cash, stock, and bar supplies while following company policies and food safety standards. Supporting the overall operations and atmosphere of Hard Rock Café to deliver an excellent guest experience. Prior experience as a Bartender or in a similar role is an advantage. Good knowledge of beverages, cocktails, and customer service practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks. Able to work shifts, weekends, and public holidays as required. This position...

Description Responsible for food preparation and general kitchen sanitation. Responsible for maintaining a clean cooking and working area. Responsible for plating of salads and desserts. Responsible for cleanliness of work area. Must monitor inventory at all times and report items that need to be reordered. Responsible for receiving incoming food orders and rotating stock. Other duties as assigned. Requirements Prior experience in a similar position. Thorough knowledge of food safety procedures. Excellent organizational, time management, and multitasking abilities. Outstanding interpersonal skills. Capacity to work in a fast-paced environment. Ability to stand for extended periods. Ability to work shifts, over weekends, and on public holidays, as needed. This position is restricted to individuals with the rights to work in Malaysia.

As a Food & Beverage Service Crew Leader, you will oversee the daily operations of function rooms, bars, lounges, restaurants, pool areas, and in-room dining services, ensuring exceptional guest experiences and the highest standards of service delivery.  You will lead and support the service team while maintaining operational excellence, guest satisfaction, and compliance with company standards. Key Responsibilities You will: Supervise and coordinate the day-to-day operations of assigned Food & Beverage outlets to ensure smooth and efficient service. Lead, coach, and motivate team members to deliver exceptional guest experiences and achieve service excellence standards. Ensure outlets are properly set up and prepared for service, including maintaining adequate stock levels, equipment readiness, and cleanliness standards. Monitor service quality and provide guidance to team members during service periods. Respond promptly and professionally to...

As Junior Sous Chef, you are responsible for daily overall kitchen operation, kitchen management and consistent in ensuring the food quality is at the highest level as set by the standards. This position is instrumental in maintaining a profitable, clean, organized, and harmonious kitchen.  You will :  Assist the Sous Chef / Chef de Cuisine / Executive Sous Chef in performing his duties and acts in his absence. Attends daily F&B Production briefing and / or any meetings if required and / or assigned. Attend NSF / FSMS / ESG meeting if required and / or assigned. Maintains good and open-minded relationships with all the departments within the hotel. Ensure all NSF / FSMS and ESG records are kept up-to-date and in a professional set up as set by the management. Supervise and work allocation to team, according to their knowledge and skill level. Submit new proposals to the Sous Chef / Chef de Cuisine / Executive Sous Chef for discussion prior to food tasting....

Responsibilities: Change bed linen and make beds. Replace used towels. Sweep and mop floors. Vacuum carpets. Dust the furniture. Replenish bath care products (e.g. soap and shampoo). Restock beverages and food items in the mini-bar. Clean public areas, like corridors. Report any technical issues and maintenance needs. Address guests' queries (e.g. on additional services). Assist guests retrieve lost items. Ensure all assigned rooms are clean and tidy by the end of the shift. Follow hotel security guidelines. Previous work experience as a Room Attendant or Maid. Experience with industrial cleaning equipment and products. Requirements: Excellent physical health and stamina. Flexibility to work in shifts. Able to work with little or no supervision while meeting high-performance standards. Solid organization skills. Minimum SPM/O level or equivalent; relevant training is a plus.

Responsibilities: Develop visually compelling designs for print and digital platforms, ensuring brand consistency Ensure all designs and visual elements align with the company's brand guidelines Work closely with the marketing team to maintain a consistent visual identity across various channels Collaborate with cross-functional teams to understand design requirements and deliver creative solutions Any other projects/duties as and when assigned by Director, Sales & Marketing and/or Marketing & Communication Manager  Requirements: Able to communicate well in English and mandarin, both written and spoken Any other projects/duties as and when assigned by Director, Sales & Marketing and/or Marketing & Communication Manager Create engaging marketing collateral, including brochures, banners, social media graphics, and other promotional materials To have video editing skills using motion graphics, visual effects, and other elements to enhance...

Key Responsibilities Develop and implement dynamic pricing strategies based on demand, seasonality, and competitor analysis. Utilize revenue management software to forecast occupancy and adjust pricing accordingly. Monitor and analyze market trends to ensure competitive positioning. Optimize room rates and packages to maximize revenue while maintaining guest satisfaction. Conduct regular market research to identify trends, competitor pricing, and demand fluctuations. Prepare revenue forecasts and financial reports to support budgeting and strategic planning. Manage room inventory across various distribution channels, including OTAs, direct bookings, and travel agencies. Ensure rate parity across all booking platforms to maintain consistency. Work closely with the reservations team to prevent overbooking or underutilization of rooms. Coordinate with sales and marketing teams to develop promotions and packages. Generate detailed reports on revenue...

Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and control costs...

The F&B Cashier is responsible for handling guest transactions in the hotel’s food and beverage outlets. This role ensures accurate billing, smooth payment processes, and excellent customer service, contributing to the overall dining experience. Responsibilities Handling cashiering functions efficiently, ensuring accuracy in transactions. Processing fast and accurate billing for guests. Ensuring all checks are settled before guests leave. Maintaining tally between system records and credit card transactions. ·         Greet guests warmly and assist with inquiries about menus, promotions, or billing. ·         Coordinate with servers and kitchen staff to ensure smooth service. ·         Resolve billing disputes or guest concerns professionally. ·         Maintain cleanliness and organization of cashier stations. ·         Ensure compliance with hotel financial policies and procedures. ·         Work closely with F&B team members to support overall...

🛎️ Key Responsibilities Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors Develop and implement cleaning schedules and procedures Conduct regular inspections of guest rooms and public areas Maintain inventory of cleaning supplies, linens, and uniforms Coordinate with front office and maintenance departments for smooth operations Handle guest complaints and requests related to housekeeping Recruit, train, and evaluate housekeeping staff Prepare and manage departmental budgets Ensure compliance with health, safety, and sanitation standards Oversee pest control and hygiene programs Maintain lost-and-found records and procedures   🧠 Skills & Qualifications Strong leadership and organizational skills Excellent communication and interpersonal abilities Attention to detail and commitment to high standards Familiarity with...

Position Overview The Restaurant Manager will oversee the daily operations of the Italian restaurant within the hotel, ensuring exceptional guest experiences, smooth service delivery, and profitability. This role requires strong leadership, operational expertise, and creativity to maintain high standards while driving revenue through innovative promotions and strategic planning. Key Responsibilities Manage day-to-day restaurant operations, ensuring smooth service aligned with hotel standards. Maintain cleanliness, organization, and compliance with hygiene and safety regulations. Implement and monitor Standard Operational Audits to uphold service excellence. Monitor costs, revenues, and budgets to maximize profitability. Lead, motivate, and develop the restaurant team to deliver outstanding service. Organize regular training sessions to ensure staff are proficient in standards and systems (e.g., Micros POS system). Plan staff schedules considering peak...

Job Summary: The Revenue Analyst is responsible for analyzing and interpreting data to optimize revenue and profitability for the hotel. This role involves monitoring market trends, evaluating pricing strategies, and managing inventory to ensure the hotel remains competitive while achieving financial goals.   Key Responsibilities: Analyze market trends, demand patterns, and competitor pricing to recommend optimal room rates. Monitor and evaluate the performance of sales channels and distribution strategies. Develop and implement pricing strategies to maximize revenue. Manage room inventory and availability across various booking platforms. Prepare detailed revenue reports and forecasts for management. Provide insights and recommendations based on data analysis to support decision-making. Work closely with the sales and marketing teams to align promotional strategies with revenue goals. Coordinate with the reservations team to ensure accurate inventory...

Responsibilities: Conduct training needs analysis, devise and deliver training programs to meet brand standards. Collaborate with Department Heads to implement effective succession planning program. Address individual training and development needs identified from the Management Performance Reviews by either conducting or arranging appropriate training programs. Oversee and communicate hotel traineeship programs. Participate in recognition programs aligned with organization or corporate needs. Prepare the annual L&D Business Plan. Manage the application and maximize the reimbursement of levy from the Human Resources Development Fund. Advise department managers on training and development, emphasizing quality customer service. Assist departmental trainers in planning on-job training plan. Requirements: 3 to 5 years of learning and development experience in the hotel industry. Strong administrative and team playing skills. Familiarity and...

We are seeking a competent and experienced Security Manager to oversee all security operations within our hotel. The role is critical in safeguarding guests, staff, and property, while maintaining a welcoming and safe environment. Key Responsibilities Develop and implement security policies and procedures aligned with hotel standards and legal requirements. Manage and supervise security staff , including recruitment, training, scheduling, and performance evaluation. Monitor surveillance systems and conduct regular patrols to ensure safety across hotel premises. Coordinate emergency response plans for fire, medical incidents, theft, or other crises. Collaborate with hotel management and local authorities to address security concerns and incidents. Conduct risk assessments and implement preventive measures to minimize threats. Prepare incident reports and maintain accurate records of security activities. Oversee access control systems to regulate...

Hiring: Hotel Front Office / Receptionist Requirements: Own transport Proficient in English and Bahasa Melayu Friendly, outgoing personality Fresh graduates are welcome (Training will be provided) Key Responsibilities: Provide courteous and professional service to guests Handle front desk operations with a focus on guest satisfaction Demonstrate responsibility, ownership, and a positive attitude Willingness to learn and grow within the hospitality industry   Benefits: Medical benefits Attractive bonus structure KWSP, Socso contributions Career development opportunities Accommodation (subject to availability) More opportunities for growth

We are seeking a hardworking and motivated Chef/Kitchen Helper to join our dynamic kitchen team! You will play a vital role in supporting our chefs, maintaining a clean kitchen environment, and ensuring that high-quality food is prepared and served to our customers.  Responsibilities:  Assist in food preparation, including washing, peeling, chopping, and portioning ingredients.  Support the chef in cooking and plating dishes according to recipes and presentation standards.  Maintain cleanliness and hygiene in the kitchen by washing utensils, equipment, and workstations.  Monitor stock levels and notify the chef about inventory shortages or expired items.  Dispose of kitchen waste safely and efficiently.  Adhere to health, safety, and hygiene regulations.  What we require from...