5 intern jobs found

Revenue Auditing: Review daily revenue reports (e.g., Night Auditor logbook, F&B outlets) to ensure accurate postings, proper authorization, and compliance with policies. Financial Documentation: Check for proper authorization of vouchers, voids, and discounts. Cash and Ledger Control: Audit daily cash summaries, reconcile credit card transactions, and manage city ledger transfers. Reporting: Prepare and distribute daily/monthly revenue reports and reconcile with the general ledger. Investigation: Investigate, document, and report any revenue discrepancies, shortages, or overages. Compliance & Security: Ensure adherence to internal controls and perform surprise cash counts of cashier floats.

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To communicate effectively with guests in Arabic and English, responding to all enquiries in a clear, courteous, and professional manner. 2. To report punctually wearing the correct hotel uniform and name tag at all times. 3. To provide a courteous and professional service at all service. 4. To be constantly aware of the room situation and to strive to obtain maximum occupancy. 5. To maintain an atmosphere of tranquility at the Front Desk. 6. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. 7. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. 8. To register the...

Under the guidance of the Front Office Manager, A Duty Manager main task is to oversee the front desk operations of our business. To support and assist the Front Office and all Departments in the hotel to ensure a smooth, prompt, and effective service to all guests. Assist the Front Office Manager with the management and support of daily Front Office Operations. Manage and support the Front Office team, ensuring that brand standards are met, and guest expectations are exceeded. Handle guest requests, enquiries, and complaints promptly. Handle any management issues or emergencies that arise, record, and resolve as necessary. Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests. Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly. Ensure your team maintains a professional manner and are up to date with VIP guest movements,...

Job Brief: To take food and beverage orders accurately and completely, efficiently serve food and beverages to customers and address customers' needs. Main Job Tasks, Duties and Responsibilities: greet customers politely as they enter the restaurant & present menus to customers maintain an up-to-date working knowledge of the menu items and daily specials explain the menu items in terms of preparation, ingredients, and presentation be aware of allergy information on menu items answer inquiries about food and beverage items on the menu take food and beverage orders accurately including any special requests input the order into POS System work with kitchen staff to process and expedite food orders pre-set table for the orders& deliver and serve food at tables use established food handling and serving techniques ensure customers are satisfied with their food orders, beverages, and service handle customer complaints in a...

  1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine 11. Explain how various menu items are prepared, describing ingredients and cooking methods 12. Prepare tables for meals, including setting up items...