31 jobs found in George Town

Hiring Room Attendant/Housekeeping Requirement: -Able to travel / Own transport -Ensure the resident is clean and tidy -Room cleaning and tidy up -Daily rubbish collection -Cleaning of window, fan and Maintenance job (when require) What we require from you: -Responsible and courteous -Friendly -Can perform OT when needed -Willing to learn -Have ownership and great attitude Benefit: -Staff allowance -Attractive bonus -KWSP, Socso -Career Development -Accommodation (Based on availability) -More opportunity

We are looking for enthusiastic and customer-focused individuals to join our team as Service Crew. As part of the team, you will play a key role in delivering excellent service and ensuring a positive experience for our customers. Responsibilities -Greet and serve customers with a friendly and professional attitude. -Take customer orders accurately and efficiently. -Prepare and serve food and beverages following standard procedures. -Handle cash transactions and operate the point-of-sale (POS) system. -Ensure cleanliness and tidiness of the dining area, counters, and kitchen spaces. -Assist in restocking supplies and maintaining inventory. -Respond to customer inquiries, complaints, or special requests promptly and professionally. -Follow all health, safety, and hygiene regulations. What We Require from You -Customer-Centric: Passionate about delivering great service. -Friendly and Positive: Creates a welcoming atmosphere for customers and colleagues....

We are seeking a hardworking and motivated Chef/Kitchen Helper to join our dynamic kitchen team! You will play a vital role in supporting our chefs, maintaining a clean kitchen environment, and ensuring that high-quality food is prepared and served to our customers.  Responsibilities:  Assist in food preparation, including washing, peeling, chopping, and portioning ingredients.  Support the chef in cooking and plating dishes according to recipes and presentation standards.  Maintain cleanliness and hygiene in the kitchen by washing utensils, equipment, and workstations.  Monitor stock levels and notify the chef about inventory shortages or expired items.  Dispose of kitchen waste safely and efficiently.  Adhere to health, safety, and hygiene regulations.  What we require from...

Supervising staff and ensuring smooth daily operations. Handling customer complaints and resolving issues. Ensuring health, safety, and security procedures are followed. Monitoring service quality and operational standards. Assisting with staff scheduling and shift coordination. Responding to emergencies or unexpected situations. Preparing reports and updating senior management on key issues.

·         Greet and welcome guests and customers professionally. ·         Answer the incoming calls promptly. ·         Handle check-in and check-out procedures efficiently. ·         Sell, register and assign rooms to incoming guests and ensuring that the details in the registration card are properly filled. ·         Manage front desk email communications and respond to inquiries. ·         Ensure reception area is clean, organized, and presentable at all times. ·         Receive, sort, and distribute mail, documents, and courier packages. ·         Provide administrative support such as...

Hiring: Hotel Front Office / Receptionist Requirements: Own transport Proficient in English and Bahasa Melayu Friendly, outgoing personality Fresh graduates are welcome (Training will be provided) Key Responsibilities: Provide courteous and professional service to guests Handle front desk operations with a focus on guest satisfaction Demonstrate responsibility, ownership, and a positive attitude Willingness to learn and grow within the hospitality industry   Benefits: Medical benefits Attractive bonus structure KWSP, Socso contributions Career development opportunities Accommodation (subject to availability) More opportunities for growth

Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in lounges, front desk, reception & lobby area, through telephone and etc. You will: Welcome, greet, assist VIPs, guests during arrival, stay and departure, i.e. check in, check out, guest registration process. Assist in check in, check out and guest registration process. Handle guests’ requests, inquiries and complains by using the service recovery techniques. Prepare & schedule the necessary for the arrival of VIPs or guests enrolled with hotel’s loyalty program. Provide information on Penang, hotel facilities, memorabilia & etc. Provide secretarial services to guest such as but not limited to send, receive email, fax, parcel. Handle billing, handle cashiering and update Guests’ folio. Escort guest to the room & assisting with the luggage. Requirements Proven experience as front desk...

As Materials Control Manager, you will be responsible for achieving departmental and organizational objectives through the effective leadership and management of the Materials Control function within the Finance Division. This role ensures the efficient procurement, inventory management, cost control, and supply chain operations of the hotel while maintaining hotel standards for guest satisfaction, employee engagement, operational excellence, and financial performance.  You will lead, mentor, and develop team members to deliver strategic and operational objectives aligned with the hotel's key performance pillars: People, Internal Processes, Guest Experience, and Revenue Growth. Success in this role requires strong collaboration with subordinates, peers, and senior management to drive continuous improvement, operational efficiency, and business success. Lead, coach, and develop team members to achieve departmental and organizational goals. Ensure team schedules and...

Responsibility: Providing courteous and efficient food and beverage services to the customers by presenting the menu, take order, suggest and recommend appropriately. Attend and respond to customers’ needs promptly and professionally such as presenting bills to customers, collect payment and give to the cashier, return change or credit card to customers. Performing general cleaning duties, such as sweeping, mopping, cleaning glasses, furniture & fittings, laying of tables and up-keeping of the overall Hard Rock Café.   Requirements: Prior experience in a similar position. Thorough knowledge of food safety procedures. Excellent organizational, time management, and multitasking abilities. Outstanding interpersonal skills. Capacity to work in a fast-paced environment. Ability to stand for extended periods. Ability to work shifts, over weekends, and on public holidays, as needed. This position is restricted to...

Responsible for: Preparing and serving alcoholic and non-alcoholic beverages according to Hard Rock Café standards. Providing friendly, professional, and efficient service to guests while taking beverage orders and making recommendations when appropriate. Maintaining cleanliness and organization of the bar area, equipment, glasses, and tools at all times. Ensuring proper handling of cash, stock, and bar supplies while following company policies and food safety standards. Supporting the overall operations and atmosphere of Hard Rock Café to deliver an excellent guest experience. Prior experience as a Bartender or in a similar role is an advantage. Good knowledge of beverages, cocktails, and customer service practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks. Able to work shifts,...

Description Responsible for food preparation and general kitchen sanitation. Responsible for maintaining a clean cooking and working area. Responsible for plating of salads and desserts. Responsible for cleanliness of work area. Must monitor inventory at all times and report items that need to be reordered. Responsible for receiving incoming food orders and rotating stock. Other duties as assigned. Requirements Prior experience in a similar position. Thorough knowledge of food safety procedures. Excellent organizational, time management, and multitasking abilities. Outstanding interpersonal skills. Capacity to work in a fast-paced environment. Ability to stand for extended periods. Ability to work shifts, over weekends, and on public holidays, as needed. This position is restricted to individuals with the rights to work in Malaysia.

Description: Making proficient sales transactions – using a point-of-sale system provided. Handle cash and other forms of payment. Maintain proper cash drawer balances and denominations. Demonstrate impeccable product knowledge. Determine guests’ needs by actively engaging them in 1-on1 conversations and informing guests of product features and benefits. Suggestive selling – using proven techniques (i.e. related items, higher quality items, transitional phrases). Maintain a clean and organized store. Maintain proper product stocks levels – through retail pulls & inventories. Requirements: Proven work experience as a Retail Sales Representative or similar role. Understanding of the retail sales process. Familiarity with consumer behavior principles. Knowledge of inventory stocking procedures. Basic math skills. Track record of achieving sales quotas. Excellent communication skills, capable of...

As Sales & Marketing Administration Executive, you are responsible to play a vital role in providing administrative and operational support to the Sales & Marketing Department, encompassing Sales, Stage Pass Membership, Business Centre, and Marketing Communications functions. This position ensures the efficient coordination of departmental activities, maintains accurate documentation and reporting, and supports the team in delivering exceptional guest experiences while achieving departmental goals and business objectives.  The successful candidate is expected to work collaboratively with colleagues and management, demonstrating professionalism, initiative, attention to detail, and a strong commitment to service excellence. Communicate professionally, courteously, and effectively with guests, suppliers, Stage Pass members, and fellow team members. Deliver friendly, personalized, and caring service to every guest, ensuring a positive guest experience....

As Assistant Sales Manager / Sales Manager, you are responsible responsible for driving revenue growth through proactive sales activities, strategic account management, and exceptional client relationship management. The role focuses on identifying new business opportunities, maximizing hotel revenue across all market segments, and ensuring outstanding service delivery throughout the sales process.  Working closely with the Director of Sales, Director of Revenue & Marketing, and other operational departments, the incumbent will develop and execute sales strategies, manage assigned accounts, coordinate client events, and contribute to achieving the hotel's overall business objectives. The role requires strong commercial acumen, leadership, effective communication, and a commitment to delivering exceptional guest experiences. Proactively identify, develop, and secure new business opportunities to achieve individual and departmental sales targets. Manage and grow...

As a Food & Beverage Service Crew Leader, you will oversee the daily operations of function rooms, bars, lounges, restaurants, pool areas, and in-room dining services, ensuring exceptional guest experiences and the highest standards of service delivery.  You will lead and support the service team while maintaining operational excellence, guest satisfaction, and compliance with company standards. Key Responsibilities You will: Supervise and coordinate the day-to-day operations of assigned Food & Beverage outlets to ensure smooth and efficient service. Lead, coach, and motivate team members to deliver exceptional guest experiences and achieve service excellence standards. Ensure outlets are properly set up and prepared for service, including maintaining adequate stock levels, equipment readiness, and cleanliness standards. Monitor service quality and provide guidance to team members during service periods. Respond promptly and professionally to...

Responsibilities: Develop visually compelling designs for print and digital platforms, ensuring brand consistency Ensure all designs and visual elements align with the company's brand guidelines Work closely with the marketing team to maintain a consistent visual identity across various channels Collaborate with cross-functional teams to understand design requirements and deliver creative solutions Any other projects/duties as and when assigned by Director, Sales & Marketing and/or Marketing & Communication Manager  Requirements: Able to communicate well in English and mandarin, both written and spoken Any other projects/duties as and when assigned by Director, Sales & Marketing and/or Marketing & Communication Manager Create engaging marketing collateral, including brochures, banners, social media graphics, and other promotional materials To have video editing skills using motion graphics, visual effects, and other...

🛎️ Key Responsibilities Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors Develop and implement cleaning schedules and procedures Conduct regular inspections of guest rooms and public areas Maintain inventory of cleaning supplies, linens, and uniforms Coordinate with front office and maintenance departments for smooth operations Handle guest complaints and requests related to housekeeping Recruit, train, and evaluate housekeeping staff Prepare and manage departmental budgets Ensure compliance with health, safety, and sanitation standards Oversee pest control and hygiene programs Maintain lost-and-found records and procedures   🧠 Skills & Qualifications Strong leadership and organizational skills Excellent communication and interpersonal abilities Attention to detail and commitment to high standards Familiarity with...

Position Overview The Restaurant Manager will oversee the daily operations of the Italian restaurant within the hotel, ensuring exceptional guest experiences, smooth service delivery, and profitability. This role requires strong leadership, operational expertise, and creativity to maintain high standards while driving revenue through innovative promotions and strategic planning. Key Responsibilities Manage day-to-day restaurant operations, ensuring smooth service aligned with hotel standards. Maintain cleanliness, organization, and compliance with hygiene and safety regulations. Implement and monitor Standard Operational Audits to uphold service excellence. Monitor costs, revenues, and budgets to maximize profitability. Lead, motivate, and develop the restaurant team to deliver outstanding service. Organize regular training sessions to ensure staff are proficient in standards and systems (e.g., Micros POS system). Plan staff schedules considering peak...

Responsibilities: Answer phone calls and respond to reservation inquiries from various channels. Provide accurate information on room availability, rates, promotions, and policies. Process reservations, modify bookings, and ensure confirmation details are correctly communicated. Assist in daily operational tasks related to reservations. Follow up on reservation discrepancies and short-stay requests from the front desk. Stay informed on hotel contract rates for travel agencies and corporate clients. Check trace reports and resolve outstanding reservation matters. Coordinate with the Reservations Manager, Assistant Reservations Manager, and Reservations Supervisor. Ensure compliance with hotel booking procedures and policies. Required Skills & Qualifications: Proficiency in hotel reservation management software and MS Office applications. Strong problem-solving skills to quickly address guest issues. Availability to work variable shifts,...

Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and control costs...