39 jobs found in George Town

Leads and supervises sales agents and run the day to day sales operation of hotel. Oversee the sales strategy , set goals and tract sales performance for travel agents and catering businesses. Arrange familiarization and site inspection trips to Hotel by major and potential clients. Implement sales action plans related to assigned areas. Attends promotional events as assigned by the Director of Sales. Plans and conducts sales calls in accordance with the assigned territories and market segments. Effective implementation of the Individual Territory Plan system and ensuring that the procedures are being maintained and kept up to date. Establishes and maintains files on active accounts within his/her areas of coverage and partake in cross selling of sister/affiliated hotels. Timely submission of call reports and related feedback to superior on changing market conditions, competitors’ activities and areas of opportunities. Arranges and handles...

We are looking for a  Housekeeping Supervisor  to join our dynamic team at  Cititel Penang Georgetown . As a Housekeeping Supervisor, you will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all guest rooms and public areas are maintained to the highest standards of cleanliness and comfort. Key Responsibilities: Supervise, train, and motivate housekeeping staff to ensure efficient and effective housekeeping operations. Inspect guest rooms and public areas regularly to ensure cleanliness, maintenance, and organization meet company standards. Assign tasks to housekeeping staff and ensure all daily, weekly, and monthly cleaning duties are completed on time. Ensure the proper handling and usage of cleaning equipment and supplies. Manage inventory levels for cleaning supplies, linens, and guest amenities, placing orders when necessary. Respond to guest complaints and concerns, providing quick and...

The Housekeeping Attendant is responsible for ensuring a high standard of cleanliness and tidiness is maintained in Hotel Guest Rooms, other designated areas, and cleaning apparatus assigned to them. Immediately advise Supervisor of completed rooms for update of status. Maintain good relations with Superiors and working colleagues. Treat all other department with courtesy and civility at all times. Maintain affable and friendly relations with all bodies that come in contact with the Hotel.

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals...

Administration ·       Ensure that all the HR policies and procedures outlined are strictly adhered to ·       Ensure that all in-house rules and regulations are adhered to ·       Ensure that all application forms and Team Member files are kept up to date ·       Responsible for checking and issuing office inventory as per the timeline ·       Responsible for updating all data of Team Member movements and data changes into the system ·       Ensure that all HR reports and/or other reports assigned by supervisor are completed within the timeline ·       Liaise with concerned parties to ensure that the payroll is processed accurately and on time ·       Distribute...

·       Perform his duties and responsibilities to the highest standard possible. ·       Carry out inspection rounds of all machinery rooms and report any situation that requires attention. ·       Carry out visual inspections of all guest public area sand report defects. ·       Immediately reporting any occurrence or situation that he feels is dangerous or has the potential to cause business interruption to the Manager on Duty. ·       Carry out any task, function or action detailed to him by the Team Leader that may be reasonably expected of him in performance of his duties as a Technician Engineering. ·       Ensure discipline and obedience to all statutory laws and company polices by engineering department team members....

·       Type and send out correspondences assigned as well as prepare meeting minutes and memos. ·       To trace all correspondences that required feedback and take appropriate actions. ·       Follow-up on insurance claims from the respective department and maintain and update every month. ·       Follow-up on hotel licenses from MBPP, Bank Negara, Road Tax, and Insurance of the company car and relevant Ministries; as and when necessary. ·       Update on the legal cases in the WM System as and when necessary as requested by the Director of Finance. ·       Review all maintenance contracts on a timely basis and make a comparison with the previous year. To update the list in the WM System as and when necessary....

General ·       Handles all telephone calls courteously and efficiently. ·       Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. ·       Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. ·       Implements opening and closing duties in accordance with standards. ·       Handles guest complaints in accordance with service recovery guidelines. ·       Liaises with kitchen and bar with regards to special requests.   Outlet Service ·       Sets up outlet and service stations on time before service and according to standards....

Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant...

o    Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. o    Ensures all opening and closing duties are implemented in accordance with established standards. o    Follows up on work and maintains logbook. o    Knows and strictly follows all established cleaning procedures. o    Prepares Room/Public Area crew work assignment sheet. o    Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage. o    Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards. o    Ensures all Front of House and Back of House areas are well maintained, clean and tidy at all times. o    Conducts Quality Room/Public Areas Inspections. o    Maintains proper par stock...

General ·       Keeps the kitchen area clean. ·       Prepares food according to recipes and plate presentation standards. ·       Knows how to operate equipment belonging to the kitchen area. ·       Maintains all operating items at established par stock level. ·       Maintains at the highest possible level the equipment cleanliness and repairs of the kitchen area. ·       Assists with controlling the food cost by following standard portioning and portion control. ·       Ensures a clean kitchen, hygienic work procedures and high safety standards ·       Checks all orders for presentation, correctness before they are picked up. Pastry/Bakery...

We are looking for a bubbly and organised individual to join our busy Michelin Selected restaurant team. At least 2 years experience within a western style or hotel restaurant. Good command of spoken English Duties Include Greeting guests and taking drink and food orders  Staying attentive to the needs of guests in the dining area Delivering food from the kitchen to the guests Table preparation Wine knowledge Drinks knowledge Barista abilities POS system and Takeaway Knowledge Following health code standards with regards to the handling of food Able to multitask

Position: Hotel Housekeeping Attendant Location: Campbell House, Penang Employment Type: Full-Time Salary: RM1700-2000 About Us: Campbell House is a prestigious hotel known for its exceptional service and 12 luxurious rooms.We are seeking a dedicated and hardworking Housekeeper to join our team and help maintain our high standards of cleanliness and guest satisfaction. Key Responsibilities: Clean and tidy guest rooms and common areas. Change bed linens and make beds. Replenish supplies such as towels, toiletries, and minibar items. Vacuum, sweep, mop floors, and dust furniture. Report any maintenance issues or safety hazards to the supervisor. Ensure all rooms are cared for and inspected according to hotel standards. Adhere to health and safety guidelines and hotel policies. Requirements: High school diploma or equivalent preferred. Previous housekeeping experience in a hotel or similar environment is a plus. Attention to...

1. Check apartment status on daily basis. 2. To clean and make-up apartments accordingly to established apartment standards. Perform daily activities such as: · making beds, changing bedsheets and pillow cases. · cleaning bathrooms and fixtures. · cleaning living / dining areas as well as kitchenettes. · vacuuming carpet and upholstered furniture and appliances. · replenishing bathroom and room supplies. · emptying and cleaning waste baskets. · cleaning refrigerators, sinks and ovens. · cleaning dirty glasses and dishes in rooms. · cleaning of vacant apartments and ensuring that all appliances are in working order. · reporting malfunctions to superior and replacing missing equipment or supplies. · preparing a maid’s cart and replenishing supplies daily before apartment cleaning commences. · completing reports and turning over any found articles to...

. Registration and issuance of entry passes to visitors/vendors who have dealings with the company. . Screen all incoming items, parcels, package etc to determined their validity and safety. Ensure that all out-going packages are only allowed when accompanied by authorised documents issued and approved by Heads of Department. . Enforce the Key Control Procedures - issue to authorised personnel only. inventories must be carried out at every change in position. . Vehicles entering and exiting the Receiving Bay must be monitored and checked. . Conduct periodical spot check on employees at their workstations. . Secure and check exits/entrances of property. . Ensures free flow of traffic around the complex and in the car park of property. . Ensures that all garbage going out is properly sorted out for equipment so that this is not used as means to get things out of the premises. . To issue the guest with the guest portion of the luggage tag and to tag the...

1. Supervises, trains and participates in the activities of Room Maids, Public Area, Fitness Centre Attendant, Linen Attendant and Landscape Attendant engaged in cleaning and arranging apartments, hallways and service areas. 2. Assigns duties to Room Maids and inspects rooms to ensure prescribed standards of cleanliness are met. 3. Attends to complaints and requests on apartments and service and takes corrective actions. 4. Inspects areas using prescribed checklists to ensure that cleaning is adequate, supplies in apartments are per standard, and any need for immediate repairs are reported. 5. Ensures that there is an adequate storage of supplies for each assigned floor. 6. Prepares Supervisor’s reports, completes requisition forms and work maintenance orders. Records daily activities and events (eg. tenants’ complaints) in logbook. 7. Collects Room Maids reports and keys for return to the office. 8. Reports and hands over any...

1.      Responsible for the operation of all housekeeping and cleaning functions in the apartments, offices, public areas and back of the house. 2.      Supervises through the Linen/Uniform Attendants, the operations of the laundering of house linens and uniforms. 3.      Ensures that all apartments, function rooms, public areas, back of the house areas and their surroundings conform to the apartment standards of cleanliness, maintenance and orderliness. 4.      Inspects apartments and premises regularly; ensures that furnishings, facilities and equipment are cleaned, repaired, maintained and replaced as necessary and inform management of requirements; see to it that deficiencies in work of personnel are corrected. 5.      Determines the need for general cleaning, repairs and remodeling; co-ordinates such work activities with the Engineering and...

Prepare food for guests and team members efficiently, economically, and hygienically as per standard recipes and procedures.  Support the Sous Chef or the Chef de Partie in ensuring smooth operation of the kitchen and prompt service at all times.  Work seamlessly with recipes, standards and plating guides.  Maintain all HACCP aspects within the hotel’s operation.   Use all equipment, tools and machines appropriately.  Work on off-site events when tasked.  Complete tasks and jobs outside of the kitchen when requested.  Assist in inventory taking.  Knowledgeable of hotel’s occupancy, events, forecasts and achievements.  Effectively respond to every guest’s feedback.  Learn and adapt to changes.  Maintain at all times a professional and positive attitude towards team members and supervisors.  Adhere to established hotel rules and team member...

As Stewarding Team Leader, you will be responsible for performing the following tasks to the highest standards:  • Assisting Chief Steward for daily checklist, reports and documentation. • Maintain a high customer service focus with customers in mind.   • Possess a positive attitude, take responsibility and initiative to resolve issues and communicate clearly with customers and colleagues.   • Responsible for guiding the Stewards in their jobs.  • Provide sufficient cleaning supplies and equipment which are in accordance with sanitation standards and in good condition to the outlets and kitchen sections, for stewarding operation during a shift.  • Responsible for the results in implementing the cleaning schedule.  • Take daily inventory and make requisition of cleaning supplies.   • Responsible for the proper handling and maintenance of all equipment in the kitchen,...

As the Handyman, you will be responsible for performing the following tasks to the highest standards:  • Strictly adhere to staff rules and regulations, the Management and commands from your superiors.  • Strictly implement the rules and regulations, operate carefully, and ensure the safe operation of the equipment.  • Ensure the normal operation of the hotel's daily power supply, water supply, gas supply, heating and cooling equipment.  • Inspect the equipment operation records and shift handover records promptly and accurately.  • Inspect and maintain the equipment and facilities under your jurisdiction.  • Save energy and control energy consumption.  • Follow-up with maintenance works for banquets and meetings, ensuring that the hotel’s banquet and meeting equipment works well.  • Regularly test run the generator as required to ensure power generation and transmission...