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Job Posting: Junior Sales Coordinator — Hotel De'La Ferns, Cameron Highlands Were you the friend who could talk the whole group into one more adventure? If you're warm, organised, and genuinely enjoy making people's plans come together, we'd love to meet you. This is an entry-level role for someone eager to learn the ropes of hotel sales and grow into a confident coordinator. Company Overview Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem renowned for its timeless elegance and personalised service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature while experiencing refined hospitality. As part of our small, close-knit team, you'll get hands-on exposure to every side of the business — and plenty of room to develop. What You'll Do Handle Enquiries: Respond promptly and warmly to sales enquiries by phone, email, and WhatsApp. Prepare...

Main Responsibilities   To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures as required. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Prepare and review written documents accurately and completely.  Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel Raising invoices. Promote awareness of Hotel and brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to the Hotel / Company. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities / services (e.g., hours of operation, rates...