Shangri-La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang, Jalan Batu Ferringhi, Kampung Tanjung Huma, Batu Ferringhi, Penang, Malaysia
Job responsibilities:
Ensure coordination between the Events Management Department and Front Lines / Back-of-House Departments. He/she directs and drives all activities of the department, with specific responsibilities for ensuring high quality standards delivered by the Team, as well as developing and implementation action plans set forth in the Marketing Plan.
Able to handle wedding/ events/ etc
Take responsibility in managing all local events
Work closely with all hotel staff to ensure every guest receives high- quality service
Work with the team to come up with new ideas and solve any recurring issues
Engage with guests and always look for ways to enhance the service
Create an exceptional experience for our guests