3 jobs found in Kepala Batas

1.0               Job Summary The Spa Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, posses a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. 2.0               Key Responsibilities Client Consultation: Conduct thorough consultations with clients to understand their specific needs, preferences, and any health conditions. Recommend appropriate treatments and products based on the client’s needs and goals. Treatment Services: Provide a variety of spa...

Responsibilities: Answer phone calls and respond to reservation inquiries from various channels. Provide accurate information on room availability, rates, promotions, and policies. Process reservations, modify bookings, and ensure confirmation details are correctly communicated. Assist in daily operational tasks related to reservations. Follow up on reservation discrepancies and short-stay requests from the front desk. Stay informed on hotel contract rates for travel agencies and corporate clients. Check trace reports and resolve outstanding reservation matters. Coordinate with the Reservations Manager, Assistant Reservations Manager, and Reservations Supervisor. Ensure compliance with hotel booking procedures and policies. Required Skills & Qualifications: Proficiency in hotel reservation management software and MS Office applications. Strong problem-solving skills to quickly address guest issues. Availability to work...

Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant certifications. ·       All therapists must be approachable and enthusiastic with good: ·       Body language ·       Eye contact ·       Verbal dialogue.   Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay...