2 intern jobs found

1.    To make sure to follow administration policies and procedures. 2.    To update all Guest Profiles and ensure to collect guest preference before shift ended. 3.    To get a maximum of guest questionnaires. 4.    To follow the instructions given by your Shift Leader, Reception Manager or Front of House Manager at all times. 5.    Answering telephone and handling guest inquires.  6.    Print Night receptionist reports and check that all profiles have been updated. 7.    Print Registration cards for following day and ensure that all backups are behind registrations cards. 8.    To report any health and safety hazards immediately to your Manager. 9.    Maximizes every opportunity to increase revenue by up selling. 10.    To check in all guests, Groups & Tours to the Hotel in an efficient and welcoming manner, ensuring an outstanding first...

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To report punctually wearing the correct hotel uniform and name tag at all times. 2. To provide a courteous and professional service at all service. 3. To be constantly aware of the room situation and to strive to obtain maximum occupancy. 4. To maintain an atmosphere of tranquility at the Front Desk. 5. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. 6. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. 7. To register the guests promptly ensuring that they are provided with all necessary information. 8. To enter all guests folios into the computer immediately and...