2 jobs found

- Can communicate in Bahasa Melayu, English and Mandarin. - Take food and beverage orders, and recommend suitable menu items to guests in outlets and function rooms. - Clear tables and reset them according to the meal period standards. - Set up buffet stations, placing the correct utensils based on the food items displayed. - Work closely with team members in a supportive and flexible way to ensure guest satisfaction and overall hotel success. - Prepare and ensure enough guest supplies and equipment are ready for operations in the assigned service area. - Handle reservations, welcome and seat guests, present menus, take orders, and assist guests when needed. - Prepare, present, and process guest bills according to hotel policies. - Maintain high standards of personal hygiene, food safety, and proper uniform appearance. - Be familiar with and able to use the Micros system efficiently. - Have good knowledge of all menu items and be able to recommend combinations and upsell...

Main Duties: Financial Responsibilities: 1. Maximizes revenues through pro-active action (up selling) 2. Produces check and receive payment to settle the payment Operational Responsibilities : Guest Service 1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare...