RM800 monthly
Amari SPICE Penang
Amari SPICE Penang, Persiaran Mahsuri, Bayan Baru, Bayan Lepas, Penang, Malaysia
General
· Handles all telephone calls courteously and efficiently.
· Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes.
· Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing.
· Implements opening and closing duties in accordance with standards.
· Handles guest complaints in accordance with service recovery guidelines.
· Liaises with kitchen and bar with regards to special requests.
Outlet Service
· Sets up outlet and service stations on time before service and according to standards.
· Keeps service stations clean and complete.
· Provides service in accordance with service standards.
· Knows table/seat numbering, takes orders and uses Micros system to input orders.
· Ensures food & beverage is served at the appropriate time.
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