3 banquet department jobs found in Kuala Lumpur

As the Banquet Manager, you’ll ensure the smooth execution/ procurement of conference business and assist in the planning and delivery of service during the conference. Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.  Your day-to-day:  People    Work with Human Resources to ensure the departmental performance of staff is productive  Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues  Adhere to hotel disciplinary procedures during major/minor act of misconduct  Work with Superior on manpower planning and management needs    Guest Experience  ...

Greet guests warmly and escort them to their tables. Take accurate food and beverage orders and relay them to the kitchen. Present menus and provide explanations for menu items. Offer additional beverages and digestive to guests. Clear tables efficiently after guests have finished their meals. Reset tables promptly for the next guests. Ensure the cleanliness and hygiene of the outlet is maintained at all times. Assist with events in the restaurant and functions in the meeting room.

Main Duties: Financial Responsibilities 1.Ensure minimal wastage of food and beverages through proper handling and storage. 2.Assist in stock counts and inventory control when required. Operational Responsibilities Guest Service 1.Greet guests courteously and assist in seating arrangements. 2.Respond promptly to guest requests in a professional manner. 3.Gather guest feedback and relay to supervisors for service improvement. Product 1.Assist in setting up and clearing restaurant tables and buffet counters. 2.Ensure all dining areas are clean, well-stocked, and presentable General 1.Follow all hygiene, sanitation, and safety procedures. 2.Maintain a professional appearance and conduct at all times. 3.Be punctual and reliable for assigned shifts. Marketing Responsibilities 1.Support promotional activities or themed events by distributing flyers, setting up décor, and informing guests. 2.Share feedback from guests regarding promotions or special offers Personnel and...