PARKROYAL Penang resort
PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
The F&B Cashier is responsible for handling guest transactions in the hotel’s food and beverage outlets. This role ensures accurate billing, smooth payment processes, and excellent customer service, contributing to the overall dining experience.
Responsibilities
Handling cashiering functions efficiently, ensuring accuracy in transactions.
Processing fast and accurate billing for guests.
Ensuring all checks are settled before guests leave.
Maintaining tally between system records and credit card transactions.
· Greet guests warmly and assist with inquiries about menus, promotions, or billing.
· Coordinate with servers and kitchen staff to ensure smooth service.
· Resolve billing disputes or guest concerns professionally.
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