Assistant Client Relations Manager (Corporate)

The Assistant Client Relationship Manager – Corporate supports sales services, client servicing, and administrative coordination to drive revenue delivery within the Corporate segment.  The role manages direct sales leads, assists with proposals and agreements, and ensures seamless coordination between internal teams to support successful event execution. The Assistant Client Relationship Manager – Corporate, contributes to client satisfaction, operational accuracy, and departmental compliance with governance and business managem

1.     Sales & Revenue Delivery

·       Reviews and manages direct sales leads from industry stakeholders, Traders Hotel, weddings, and Just‑in‑Time enquiries.

·       Supports revenue generation through solution presentation, proposal development, and maintaining client rapport.

·       Assists with draft agreements, rate proposals, and sales documentation required for contracting.

2.     Client Relationship Management

·       Builds and maintains strong relationships with corporate clients and industry partners.

·       Responds promptly and professionally to sales leads, enquiries, and client servicing needs.

·       Recommends products and upsells services to enhance client satisfaction and revenue opportunities.

3.     Administrative & Coordination Support

·       Manages documentation, proposals, agreements, and internal records for event bookings.

·       Coordinates handover with internal teams to ensure smooth event delivery and adherence to operational requirements.

·       Maintains system updates, including Momentus data entries, to support accuracy and compliance.

4.     Planning & Implementation

·       Assists in implementing sales, administrative, and operational plans aligned with segment objectives.

·       Manages BMS risks within the function and contributes to departmental operational goals.

·       Ensures adherence to internal procedures related to sales coordination and client servicing.

5.     Monitoring & Reporting

·       Maintains accurate and updated client records, documentation, and reporting data.

·       Monitors performance indicators related to safety, health, bribery risks, and environmental compliance.

·       Tracks performance metrics and supports audit readiness through accurate documentation.

6.     Continuous Improvement

·       Provides feedback and insights that contribute to departmental policy review and client experience enhancement.

·       Supports divisional meetings, training programmes, and continuous improvement initiatives.

Contributes to improved BMS performance and operational excellence.ent standards.