Assistant Manager / Manager – Accounts Receivable

Join Our Finance Team!

We are seeking a detail-oriented, analytical, and experienced Assistant Manager / Manager – Accounts Receivable to oversee the hotel's Accounts Receivable (AR) function. If you have a strong finance background, excellent organisational skills, and experience in the hospitality industry, we invite you to be part of our Finance team.

Job Responsibilities

• Manage the daily operations of the Accounts Receivable function, ensuring timely and accurate processing of invoices, billings, receipts, and collections.
• Monitor corporate, travel agent, online travel agent (OTA), and credit accounts to ensure outstanding balances are collected promptly.
• Prepare and issue invoices, statements of accounts, and credit notes in accordance with hotel policies.
• Follow up on overdue accounts and maintain healthy debtor ageing through effective collection efforts.
• Perform daily reconciliation of Accounts Receivable transactions with the Property Management System (PMS) and accounting system.
• Verify credit facilities, maintain customer credit files, and ensure compliance with the hotel's credit policy.
• Prepare monthly Accounts Receivable ageing reports, collection reports, and management reports.
• Liaise with the Sales, Front Office, Reservations, and other departments to resolve billing discrepancies and customer account issues.
• Assist with month-end closing, financial reporting, audits, and statutory compliance.
• Supervise, coach, and develop Accounts Receivable staff to ensure efficiency and accuracy.
• Recommend and implement process improvements to strengthen internal controls and enhance operational efficiency.
• Perform any other duties assigned by the Financial Controller or Management.

Job Requirements

• Bachelor's Degree, Professional Qualification, or Diploma in Accounting, Finance, or a related field.
• Minimum 5 years of relevant Accounts Receivable experience, preferably in the hospitality industry, with at least 2 years in a supervisory or managerial role.
• Strong understanding of hotel Accounts Receivable processes, credit management, and collections.
• Experience using hotel Property Management Systems (PMS) and accounting software is an advantage.
• Good knowledge of accounting principles, financial reporting, and internal controls.
• Proficient in Microsoft Excel and other Microsoft Office applications.
• Strong analytical, organisational, and problem-solving skills with excellent attention to detail.
• Good communication and interpersonal skills, with the ability to work effectively across departments.
• Able to work independently, meet deadlines, and manage multiple priorities in a fast-paced environment.