Director of Food & Beverage

The Director of Food & Beverage is responsible for overseeing all F&B operations, ensuring exceptional guest experience, maximizing revenue, and maintaining high standards of quality, service, and hygiene across all outlets.

Key Responsibilities

1. Operations Management

• Oversee daily operations of all F&B outlets (restaurants, bars, banquet, in-room dining).
• Ensure service standards are consistently met in line with brand expectations.
• Monitor food quality, presentation, and service delivery.

2. Financial Performance

• Develop and manage F&B budgets, forecasts, and financial plans.
• Drive revenue growth and profitability through strategic planning.
• Monitor costs (food cost, beverage cost, labor cost) and implement cost-control measures.

3. Team Leadership

• Lead, coach, and develop F&B team members and managers.
• Ensure proper staffing levels and succession planning.
• Foster a positive and high-performance work environment.

4. Guest Experience

• Ensure high levels of guest satisfaction and handle VIP/complaints professionally.
• Continuously improve service standards and guest engagement.

5. Compliance & Hygiene

• Ensure compliance with food safety, hygiene, and health regulations.
• Maintain cleanliness and safety standards in all F&B areas.

6. Strategic Planning

• Develop innovative concepts, promotions, and menus.
• Collaborate with Sales & Marketing for events and campaigns.
• Analyze market trends and competitor activities.

7. Inventory & Procurement

• Oversee purchasing, stock control, and supplier relationships.
• Ensure proper inventory management and minimize wastage.

Requirements

• Bachelor’s Degree in Hospitality Management or related field.
• Minimum 8–10 years of experience in F&B operations, with at least 3–5 years in a senior leadership role.
• Strong leadership and team management skills.
• Solid financial and business acumen.
• Excellent communication and interpersonal skills.
• Knowledge of food safety standards (HACCP, etc.).

Key Competencies

• Leadership & People Development
• Strategic Thinking
• Financial Management
• Customer Focus
• Problem Solving & Decision Making