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F&B Cashier

Full time F&B Department

Job Description

The F&B Cashier is responsible for handling guest transactions in the hotel’s food and beverage outlets. This role ensures accurate billing, smooth payment processes, and excellent customer service, contributing to the overall dining experience.

Responsibilities

  • Handling cashiering functions efficiently, ensuring accuracy in transactions.
  • Processing fast and accurate billing for guests.
  • Ensuring all checks are settled before guests leave.
  • Maintaining tally between system records and credit card transactions.

·         Greet guests warmly and assist with inquiries about menus, promotions, or billing.

·         Coordinate with servers and kitchen staff to ensure smooth service.

·         Resolve billing disputes or guest concerns professionally.

·         Maintain cleanliness and organization of cashier stations.

·         Ensure compliance with hotel financial policies and procedures.

·         Work closely with F&B team members to support overall outlet operations.

Qualifications & Skills

  • High school diploma or equivalent; hospitality or accounting background preferred.
  • Prior experience as a cashier in F&B or hospitality (1–2 years).
  • Strong numerical accuracy and attention to detail.
  • Excellent communication and customer service skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Familiarity with POS systems and basic accounting practices.
PARKROYAL Penang resort
About PARKROYAL Penang resort

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.


Based in Singapore, Pan Pacific Hotels Group owns and/or manages more than 40 hotels, resorts and serviced suites including those under development in 24 cities across Asia, Oceania, North America and Europe.


Voted “Best Regional Hotel Chain” by readers in Asia in 2017, Pan Pacific Hotels Group comprises two acclaimed brands: its signature brand, Pan Pacific and its deluxe brand, PARKROYAL. 
Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.


Being a young and dynamic company, we have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint Why join us? Our purpose is to be a Great Brand, Great Hotel, Great People, Great Relationship. Our values are to work cohesively as a team, make things simple and uncomplicated, enhance our performance and respect and care for our wider community.

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