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Learning & Development Manager

Full time Human Resource Department

Job Description

Responsibilities:

  • Conduct training needs analysis, devise and deliver training programs to meet brand standards.
  • Collaborate with Department Heads to implement effective succession planning program.
  • Address individual training and development needs identified from the Management Performance Reviews by either conducting or arranging appropriate training programs.
  • Oversee and communicate hotel traineeship programs.
  • Participate in recognition programs aligned with organization or corporate needs.
  • Prepare the annual L&D Business Plan.
  • Manage the application and maximize the reimbursement of levy from the Human Resources Development Fund.
  • Advise department managers on training and development, emphasizing quality customer service.
  • Assist departmental trainers in planning on-job training plan.

Requirements:

  • 3 to 5 years of learning and development experience in the hotel industry.
  • Strong administrative and team playing skills.
  • Familiarity and understanding of learning and development’s role within organization.
  • Knowledge of other Human Capital aspects is an added advantage.
  •  Advanced skills in the use of PowerPoint, Word, Excel, Visio and Adobe Publisher.
  • Act with utmost integrity.
  • High levels of flexibility and adaptability.
PARKROYAL Penang resort
About PARKROYAL Penang resort

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.


Based in Singapore, Pan Pacific Hotels Group owns and/or manages more than 40 hotels, resorts and serviced suites including those under development in 24 cities across Asia, Oceania, North America and Europe.


Voted “Best Regional Hotel Chain” by readers in Asia in 2017, Pan Pacific Hotels Group comprises two acclaimed brands: its signature brand, Pan Pacific and its deluxe brand, PARKROYAL. 
Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.


Being a young and dynamic company, we have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint Why join us? Our purpose is to be a Great Brand, Great Hotel, Great People, Great Relationship. Our values are to work cohesively as a team, make things simple and uncomplicated, enhance our performance and respect and care for our wider community.

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