ibis Styles Johor Iskandar Puteri
Nusajaya, Iskandar Puteri, Johor, Malaysia
Compile and update Standard Operating Procedures for all areas of responsibility periodically.
Ensure that all auditing and reporting standards are conveyed to staff and adhered to.
Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner.
Conduct quality control inspections of all areas of the hotel and share results with the team.
Work with Maintenance Team to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning.
Conduct monthly Staff Meetings and daily briefings with Operational Managers.
Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies.
Prepare periodical department budget & forecast, manage all operational costs within budgets.
Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable....