12 others jobs found in Kuantan

The Maintenance Technician is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned in order to maintain the physical structure and grounds of the hotel property. He is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. They are also responsible for performing in a safe and efficient manner and performing trade jobs such as carpentry, painting, etc as assigned. 

Provide excellent service to internal customers as appropriate Be familiar with the Resort’s products, services and policies Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactory Maintain positive guest and colleague interaction with good working relationship Personally and frequently verifies that guests are receiving the best possible service Ensures that guest history records are accurately maintained and all repeat guests are pre-registered Meets and greets and assist the recreation area Ensures the safety of all guest who will under-go and booked recreation activities Ensures that all company minimum brand standards have been implemented and that optional brand standards haven been implemented where appropriate Responds to the results of the Consumer Audit/ Trip Advisor and ensures that relevant changes are implemented Ensures accurate knowledge of Resorts and...

Overview: We are seeking an energetic and experienced Recreation Manager for our Five Star Resort.  The ideal candidate will be responsible for overseeing and managing recreational activities and programs within a designated facility in a Resort. This role requires a strong understanding of various fitness and wellness activities, including yoga, Tabata, Zumba, gym operations, and water sports such as kayaking. The Recreation Manager will create and manage a diverse range of programs to cater to the interests and preferences of resort guests, ensuring a memorable and enjoyable experience during their stay. Responsibilities: 1.      Develop a comprehensive and diverse range of recreational programs, including yoga classes, Tabata workouts, Zumba sessions, gym activities, and water sports. 2.      Collaborate with the resort management team to align programs with guest demographics and preferences....

Job Responsibilities: 1.     Perform general routine inspection of company’s vital operating machines, equipment and public lightings as to ensure smooth operating per schedule. 2.     Attends to complaints with repairs and job orders or urgent top priority through phone calls from other departments/ guest without delay. 3.     Performs general repairs, operation and prevention maintenance duties in regards to Electrical, Mechanical, Air conditional, Fire Protection, Plumbing, Masonry, Painting, Kitchen equipment, AV equipment, and related items. 4.     Ensure all works carried out should be in schedules and to comply to safety rules and regulations. 5.     Maintain workshop, tools, equipment and all related maintenance areas in clean and neat condition at all times. 6.     Provide proper record on whatever works done into the daily...

Job Responsibilities: 1.     To assign rooms according to guest requirements. 2.     To check daily guest arrival and departure list. 3.     To update room status hourly as per the Housekeeping report. 4.     To receive and assist VIP guest in their registration upon check in. 5.     To greet waiting guests during check-in and check-out and offer assistance to avoid any delays. 6.     To arrange guest amenities to be delivered to VIP guests. 7.     To ensure that all group master folios are checked daily for their accuracy. 8.     To ensure attendance at work is per the duty roster and be punctual for arrival at the work station at least 5 minutes early. 9.     To attend to all on the job training sessions. 10.  To report any irregularities to the FOS / FOE...

- Ensure competent quality execution of all regular purchasing duties and administrative works. - Maintain complete updated purchasing records/data and pricing in the system. - Schedule store visits and conduct competitor survey. - Execution and monitoring of all regular purchasing duties. - Coordinate with user departments and suppliers in the purchasing scope of work for projects assigned. - Handling and monitoring of claims to factories and vendors for defectives, shortage, missing parts. - Responsible for the preparation and process purchase orders and documents in accordance with company policies and procedures. - Monitor and co-ordinate deliveries of items between suppliers to ensure that all items are delivered to site/store on time. - Source, select and negotiate for the best purchase package in terms of quality, price, terms, deliveries and services with suppliers. - Plan and manage inventory levels of materials or products.

The Front Office Executive (FOE) is responsible for planning, organising, coordinating, staffing, directing, controlling and evaluating all operations of the department. The FOE must develop long term plans while resolving daily operational issues across the entire spectrum of the department. A thorough understanding of the various components of the department organisation and functions and management system is critical to the ability to lead and guide effectively. This also applies in providing the managerial guidance and supervision for the Housekeeping Section represented by the Housekeeping Supervisor. 1.      To ensure that the respective cash floats of the Front Office Assistance are always properly maintained and procedures in opening / closing the float are adhered to. To be alert to ensure that be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of a...

The Maintenance Coordinator at Mangala Estate Boutique Resort is responsible for coordinating and overseeing the maintenance and repair activities throughout the resort. This includes ensuring that all facilities, guest rooms, recreational areas, and equipment are maintained to the highest standards. The role involves scheduling maintenance tasks, managing work orders, coordinating with vendors and contractors, and ensuring compliance with safety and operational standards to provide an exceptional experience for our guests. Key Responsibilities: Scheduling and Coordination: 1.Plan and schedule routine, preventive, and emergency maintenance tasks across the resort. 2.Coordinate maintenance activities to minimize disruption to guests and resort operations. 3.Prioritize and assign work orders to maintenance staff based on urgency and guest impact. Work Order Management: 1.Create, track, and close out work orders  2.Ensure all maintenance requests are documented and...

Directs, controls and co-ordinates the activities of all cooks engaged in preparing and cooking food, to maintain an efficient, profitable and smooth food service at all times.  2.    Develops attractive menus and creates standard recipe cards with pictures according to the resort’s policy. 3.    Inspects and monitor storerooms, refrigerators and freezers daily to ensure no wastage. Continuously checks that food products are stored in proper containers at the appropriate storing temperatures. 4.    Control costs by minimising spoilage, utilising food surpluses and portion controls.  5.    Ensures that only the freshest and highest quality products in the market are purchased for all kitchen outlets. 6.    Operates all kitchen outlets at an acceptable food and staff cost. Monitors all kitchen operating costs and takes corrective action, when necessary, to reduce expenses. 7.    Ensures that all food is...

1.    Prepare quotation letters, confirmation letters, catering contract and upkeep/trace of group files. 2.    Prepare Travel Agent / Tour Operators contracts for Sales Team. 3.    Prepare corporate letters for Director of Sales & Marketing  or Sales Manager  4.    Handle all incoming and outgoing mails 5.    Prepares and ensures all Events Orders are distributed to concerned department on a timely manner. 6.    Assists the Sales Manager/ Executives to follow up on all matters in the absence of the Sales Manager/ Executives. 7.    Ensures services provided are always carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual. 8.    Maintains a detailed knowledge of resort facilities, features and services. 9.    Assists the Sales Executive to follow-up on all matters in the absence of the Sales...

Overview :   We are seeking a dynamic and experienced Front Office Supervisor for our Five Star Resort. As a Front Office Supervisor at a resort, your role encompasses overseeing daily operations at the front desk, ensuring efficient check-in and check-out processes for guests, managing reservations, and addressing any guest inquiries or concerns promptly and professionally.   You'll lead a team of front desk staff, providing guidance, training, and support to ensure exceptional customer service delivery. Additionally, you'll collaborate with other departments to coordinate guest services, maintain accurate records, and uphold the resort's standards for hospitality and guest satisfaction, all while fostering a positive and welcoming atmosphere for guests and staff alike.   Key Responsibilities:   To assign rooms according to guest requirements. To check daily guest arrival and departure list. To update room status regularly....

  Overview: We are seeking a dynamic and experienced Maintenance Department for our Five Star Resort. The ideal candidate will oversee all culinary operations within the resort's food and beverage outlets.   Job description 1. Carries out and completes all maintenance works/requests according to the established schedule and ensures high quality of finishing work. Pays particular attention to guest related jobs. 2. Operates assigned machines/ equipment or “Primary Plant” as to provide continuous and consistent utilities required for operations. 3. Handles the verification, storage and utilization of all fuel deliveries to the premises as per the established policy and procedures. 4. Avoids unsightly hazards and complies with all local regulations and codes. 5. Properly handles and maintains all power tools 6. Ensures cleanliness of all work areas and protects the surroundings when executing duties. 7. Ensures effective...