32 housekeeping assistant jobs found

Key Responsibility 1.  Makes bed and prepare the room for cleaning. 2.  Dust the room and furniture 3.  Replenish guestrooms and bath supplies. 4.  Cleans the bathroom. 5.  Cleans the closet 6.  Vacuums and racks the carpet. 7.  Checks and secure the rooms 8.  Replenish amenities according to the operational standards. 9.  Deliver and retrieve items on loan to guests e.g. iron and ironing boards. 10.  Ensure security of guest rooms and privacy of guests.

Job Description • Efficiently cleans assigned number of rooms per day keeping within departmental standards • Ensures all assigned service areas are clean and tidy • Ensures all assigned areas are kept clean, safe and hygienic • Ensures additional cleaning programs are undertaken as directed and to the performance standards required • Packs and replenishes trolleys to the required standard at the end of each shift, therefore minimizing lost time at the start of each shift • Advises Supervisor / Manager of any stock shortages, therefore minimizing delays in servicing rooms   Job Requirement • Minimum SPM • Able to read and write simple English and Bahasa Malaysia

You would  make sure that hotel rooms are clean, tidy and inviting for guests . You would need to be methodical, work quickly and take pride in making sure the rooms are pleasant for people to stay in during their holidays or business trip. You'd also clean and tidy the rooms during the time the guests are staying. Housekeeping duties include  maintaining the cleanliness and orderliness of operational areas , monitoring product inventories and requesting necessary stocks

Clean and service the assigned rooms and/or public areas according to quality standards and procedures Maintain a high and consistent performance standard on cleanliness Particular in cleanliness Understand Basic English or Bahasa Malaysia Fresh SPM graduates are encourage to apply You will be provided with:   EPF, SOCSO, EIS Medical Leave Annual Leave Public Holidays Duty Meals Accommodation provided on sharing basis

Clean and services (sweeping, mopping, scrubbing, polishing, vacuuming, washing) all areas such as: Offices, Function Rooms/Hall, Restaurant, Corridors, Toilets, Prayer Room, Conference Rooms, Park Area, Facilities Area, Loading Bay, Elevators, Interior & Exterior Windows, Glasses, Mirror, Doors, Furniture and Fixtures, Carpets, Parquets, Staircase, Lighting, Lamp, TV, Mini Refrigerator ETC in accordance to the standards and instructions set out by the hotel. Preferable candidates from Johor Bahru area.

Respond promptly to requests from guests and other departments Fill cart with supplies and transport cart to assigned area Enter guest rooms following procedures for gaining access and ensuring vacancy before entering Replace guest amenities and supplies in rooms Replace dirty linens and terry with clean items Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; properly store flammable materials Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information Welcome and acknowledge all guests according...

Description: General -Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. - Ensures all opening and closing duties are implemented in accordance with established standards. - Conducts daily shift briefings. - Follows up on work and maintains logbook. - Knows and strictly follows all established cleaning procedures. - Prepares all Team Leaders - Room/ Laundry/ Public Area assignment sheet. - Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage. - Knows how to operate/ use available Housekeeping machinery’s and chemicals according to established standards. - Conducts Quality Room/ Laundry/ Public Areas Inspections. - Maintains proper par stock of inventory items. - Reports all maintenance deficiencies immediately. Rooms - Coordinates with Front Desk concerning room status and others. - Ensure the following procedures are implemented according...

Housekeeping Supervisor Desaru, 82200 Bandar Penawar, Johor, Malaysia Full-time Company Location: Anantara Desaru Coast Resort & Villas Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description *𝐂𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞 𝐰𝐡𝐨 𝐡𝐚𝐬 𝐌𝐚𝐧𝐝𝐚𝐫𝐢𝐧 s𝐩𝐞𝐚𝐤𝐢𝐧𝐠 𝐩𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 & ability 𝐰𝐢𝐥𝐥 𝐡𝐚𝐯𝐞 𝐚𝐝𝐝𝐞𝐝 𝐚𝐝𝐯𝐚𝐧𝐭𝐚𝐠𝐞 𝐭𝐨 𝐛𝐞 𝐬𝐡𝐨𝐫𝐭𝐥𝐢𝐬𝐭𝐞𝐝* The Housekeeping Supervisor assists the Executive Housekeeper and Assistant Executive Housekeeper in ensuring the smooth operation of the department. The Supervisor needs to assign the team's daily duties and inspect work for adherence to prescribed standards of...

JOB DESCRIPTIONS: Check duty roster for staff on-duty, checks overall attendance. Assigns PA Cleaner and allocates rooms that need cleaning to maids and condo maids. Dispatches floor master keys to staff concerned. Checks occupied and checked-out rooms occasionally and vacant room every morning. Report maintenance work order needed and inspects the job done. Records any missing item and discrepancies in the room. Arranges special cleaning like deep-cleaning, window cleaning etc. of Rooms, Public Areas, when occupancy is low. Completes and dispatches Housekeeper’s occupancy report at the end of the day. Helps in inventory stock taking by monthly and prepare time-table for Housekeeping personnel. Assigns, supervises and assists maids on turn-down of bed in the evening. Maintains standard of cleanliness in all rooms, public areas, condo, linen room and office. Supervises the cleaning of Public area during the absence of Supervisor in...

Key Responsibilities 1.  As a policy, the hotel management wishes to channelize request and complaint of guests as much as possible through the duty manager. Therefore, he/she should be always, if possible be available in the lobby area in order to handle requirement and answer the duty manager’s extension. This is vital especially when the head of department is in absence or off duty. 2. H andle matters related to proper billings and investigate on complaint. 3.  During heavy check in and check out greet guest who may be waiting offering assistance to avoid delays. 4.  Must be thoroughly familiar with the hotel policies and procedures in particular of reservation room assignment , housekeeping method, outlet cashier billing , room charges posting , credit and security. 5.  Is maintain a log book and record any unusual incident and check any important  matters or issues to be follow-up. 6.  Maximize hotel occupancy, average rate and...

ROOM Review room assignment sheet before beginning the daily cleaning. Note any special cleaning duties. Set priorities for cleaning assigned rooms. Take walk through of your assigned section. Equips trolley with adequate supplies and keeps trolley neat and tidy. Pantry is to be kept clean and secured. Check the guest supplies and linen. Solid linen is to be dumped regularly Report maintenance defects and safety hazard. Reports and hands over lost and found items promptly. Performs any related duties which may be assigned by superiors from time to time. PUBLIC AREA   Ensure day to day operational efficiency of the section. Well-groomed and uniform is neat and clean at all times Observe house rules and policies. Be polite and courtesy at all times. Get the assignment and instructions from Assistant Executive Housekeeper or Housekeeping Supervisor. Ensure trolley is well kept with cleaning tools eg. Toilet brush, squeeze,...

Managing Butler Services • Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests. • Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. • Manages VIP guests’ schedules as appropriate to support potential needs. • Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible. • Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey. • Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals...

Provide a courteous, professional, efficient and flexible service always, following Standards of Performance. Responsible for all the Band Members uniform and management uniform. Receives dirty uniform from the Band Member and in return issues clean ones. Receives clean uniform from the Laundry, checks for quality of cleaning and pressing, makes sure they are in good condition e.g. no loose hems, open seams, missing buttons, faulty zippers, and other damage.  Follows up with any necessary repairs Reports missing immediately to the Laundry Supervisor, assures the   uniform rapid return. Hangs or folds uniform   by category of uniform number, department and size, completed as a full set. Takes count of new uniforms, checks their quality, labels with Uniform number the ones put into circulation, stores others in uniform storeroom Ensures uniform record cards are up to date with correct entries. Informs the Laundry Supervisor about shortages,...

Duties and Responsibilities Report directly to the Operations Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Operations Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Guest Service Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation, Call Centre and Sky Lounge Ensure there is a healthy and strong communication link between the...

Primary Duties Greets and bids farewell to guests and offer appropriate hospitality comment to guests in accordance with the Hotel standard phrases/greetings. Smile and always maintain a professional, neat and pleasant image to guests at all times. Ensure cleanliness at the reception counter and lobby at all times. Provides courteous and efficient service to every single guest and promptly and tactfully attend to guest complaints, requests and inquiries. Follow-up on all request/complaints in the reception logbook.  Follow-up sheet and traces and ensures that the logbook is read and initialled by Guest Service Assistant at all times. Supervises the Front Desk activities and ensures staff carries out duties as per established check-in and check-out procedures. Liaises closely with Housekeeping and Food & Beverage department of VIP arrivals, room changes, extensions of stays, check-out, special arrangements & follow-up and follow through to...

Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Front Office Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation and call centre Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments.  ...

Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Front Office Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation and call centre Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments. Is...

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key Contacting housekeeping or maintenance when guest reports a problem Ensure registration cards of arriving guests and ensures all information should be filled on each card either by Guest Service Assistant or the guests Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information Referring guest’s comments and complaints to the appropriate superior Responsible for keeping up to date with information on activities and programs and other general information Assist guests with any inquiries regarding local entertainment, restaurants or transportation Keeps abreast of all modifications to accounting policies and procedures To discuss all matters that needed to follow up with the next shift Develop and maintain positive working...

POSITION SUMMARY   Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment.   Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards;...

POSITION SUMMARY   Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs,...