52 f b department jobs found in Shah Alam

Provide excellent customer services Always strive towards best customer satisfaction Greet customers and present menus Make suggestions based on their preferences Take and serve food/drinks orders Up-sell when appropriate Arrange table settings Keep tables clean and tidy at all times Check products for quality Cooperate and communicate with all serving and kitchen staff Adhere to all relevant health department rules/regulations and all customer service guidelines

Job Description (F&B Supervisor) Assist the Restaurant Manager/ F&B Executive to run the restaurant or outlet efficiently and cost effectively.  Attain and exceed the budgeted revenue for the restaurant through the provision of efficient service and aggressive up-selling.  Ensure that quality standards are maintained during peak times of business in the restaurant.  Ensure correct revenue charging and appropriation for the restaurant P.O.S. machine including control of guest checks, voids, new item input and closing reports.  Assist Restaurant Manager/ F&B Executive to develop and train employees in the restaurant and outlet area through daily service briefings where technical service matters will be discussed and explained.  Inspect the set-up and mise-en-place of restaurant and the outlet area to the standards of the hotel emphasizing cleanliness.  Maintain daily communication with the Sous Chef to ensure smooth...

Job Description (Waiter / Waitress) Set up the outlet or banquet as specified in the F&B SOPs including linen, service ware and glassware. Greet and seat guests upon arrival and respond to request in a friendly and courteous manner. Take food and beverage orders correctly and serve guests. Suggest daily specials and make recommendations to guest in order to achieve budgeted average food and beverage check. Be alert, attentive and assume a pleasing and helpful attitude towards guests and colleagues at all times. Address and resolve guest complaints in a courteous, timely and effective manner. Inform the Captain of any complaints. Follow the sequence of service and ensure that orders are served properly with the correct utensils. Know the food menu and drink list very well. Use the POS System correctly, accurately and efficiently. Follow service standards and hotel rules, regulations and policies. Ensure proper communication with other...

Mise en Place and Food Preparation Assist with receiving and storage of goods. Clean and maintain equipment and premises. Maintain hygienic standards and procedures. Assist with the preparation of functions and service. Assist with cellar operations. Assist with the preparation of an outlet for service including: Cleaning of equipment. Sorting of stores equipment. Cleaning and maintaining glassware for service. Cleaning and maintain flatware for service. Cleaning and maintain china for service. Preparing waiter stations. Preparing buffet service. Preparing service equipment and materials. Assisting with table preparation. Mini Bar duties Filling mini-bar trolleys. Checking used stock against issued stock. Replacement of stock in accordance with mini-bar procedure. Recording of replacement of stock. Billing procedures in line with hotel policy. Ordering of mini-bar items. Storing of mini-bar items. Establish and maintain...

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Ensures the delivery of brand promise and provides exceptional guest service at all times. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods. Liaises with the Kitchen and Beverage Department on daily operations and quality control.

Ensures the delivery of brand promise and provides exceptional guest service at all times. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. Maintains par stocks of all equipment and guest supplies as required.

Provide excellent customer service experience to all F&B guest Passionate about Food & Beverage and able to make basic recommendations to guest Excellent grooming standards and personal hygiene Good communication skills in Bahasa Malaysia and English Follow the required brand standards to create a wonderful and memorable experience for guest

·         To greet and escort customers to their tables. ·         To present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). ·         To prepare tables by setting up linens, silverware and glasses. ·         To inform customers about the day’s specials. ·         To offer menu recommendations upon request. ·         To up-sell additional products when appropriate. ·         To communicate order details to the Kitchen Staff ·         To serve food and drink orders. ·         To check dishes and kitchenware for cleanliness and presentation and report any problems. ·         To arrange table settings and maintain a tidy dining area. ·         To deliver checks and collect bill payments. ·         To carry dirty plates, glasses and silverware to kitchen for cleaning. ·         To follow all relevant health department regulations. ·...

Primary Responsibilities Outlet Operation Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis Take food and beverage orders according to guest’s requirements and preferences Deliver food & beverage services in accordance to departmental standards and procedures Ensure that all food & beverage are served according to service standard Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross...

welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks.

Greet and welcome guests in a warm and friendly manner. R ecords daily arrival of guests on the guest rooming list during breakfast period. Always thank and give fond farewell to guests conveying anticipation for their next visit. Check the reservation book for reservations for the next meal period. Distribute reservations among all servers equally, informing them of all information necessary. Example, Birthdays, anniversaries, bill not to be taken to the table or any other unusual requests. Always answer the phone according to the telephone etiquette standards by using a friendly tone and being informative. To answer guests’ inquiries accurately and promptly. To have complete knowledge of all food and beverage menus: The ingredients; the preparation; how items are served and with what; know your prices; know the daily specials.  If there are any guests complaints, retrieve a manager or supervisor immediately. Follow hotel rules and...

Ensure all bar team members are impeccably presented and adhere to the correct uniform standards. Maintain an effective bar service with an emphasis on high quality, efficient service. Check that Guest service standards are set, implemented and monitored, and continuously evaluated. Lead and manage the bar team effectively and professionally. Set-up of the outlet in accordance with the pre-determined standards of the operation. Inspect all aspects of the outlet environment ensuring compliance with standards of cleanliness and order and direct respective personnel to rectify deficiencies immediately. Inspect quality and amounts of garnishes, ensuring agreement to departmental standards. Anticipate guest's needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Resolve guest complaints, ensuring guest satisfaction. Ensure that transfer slips and spill sheets are filled out and distributed in accordance with departmental standards....

Greet and welcome guest to restaurant. To serve food and beverage to guest. Ensure the cleanliness of the restaurant. Table clearing and table set up. Attend to guest enquiry and request.

Responsibilities •    To ensure guest satisfaction, anticipate and respond to requests promptly.   •    To ensure all guest needs are dealt with accurately and efficiently. •    To ensure that all internal and external customers are treated with highest priority and respect.   •    Knowing all the Food & Beverage products of the department. •    Knowing how to serve Food & Beverage through the company’s procedure. •    Dynamic and willing to follow orders. •    Cooperate with all other department associates and others upon the request of the supervisor. •    Having the capability to work under pressure and long hours. •    To be friendly and welcoming.

Operating and managing kitchen section and liaising with the executive chef to ensure a successful working environment.经营和管理工作区域，并与总厨合作以确保正常运作。 Preparing ingredients and handling baking and other kitchen equipment.准备食材并处理烘焙和其他厨房设备。 Developing new recipes for seasonal menus.研发季节性新食谱。 Decorating pastries and desserts to ensure high quality of presentation.负责所有菜品的装备、烹饪及装饰工作，以达到最高的质量标准。 Regularly monitor the stock to ensure sufficient of baking ingredients.定期检查库存以确保有足够的原料。 Regularly monitor and arrange the maintenance of baking and other kitchen equipment.定期检查及安排维修烘焙和其他厨房设备。 Ensuring kitchen section adheres to safety and health regulations.确保厨房部分遵守安全和健康法规。 Requirements Possess Professional Certificate/ Diploma/ Bachelor's Degree in Pastry or any related field.申请者须持有糕点/烘培证书或文凭或学士学位或类似相关学历文凭。 Preferable candidate with experience working within the food industry as a Pastry Chef, Baker, or relevant role.有工作经验在食物生产行业如糕点或烘培厨师或相关领域者为优先。 Fresh...

本職位之主要目的 (Job Purpose)： 協助店長維持餐廳正常營運，協助店長經營餐廳整體管理，負責帶領基層同仁執行店長交辦工作，提供優質服務，協助基層同仁依照標準作業流程完成每日工作，收集顧客意見，協助顧客點餐，結帳，促進顧客消費。配合公司整體營運，塑造優良形象。 To be the central organizers who keeps the restaurant operate regularly, to assist supervisor  to manage the restaurant, to be responsible for leading basic level stuff, to execute works that supervisor and assist supervisor ask to do, to provide the best F& B service for customers, to execute and to assist basic level stuff to finish every work according to the SOP, to assist supervisor to collect customers advices, and to build the outstanding image altogether, to help customers to order and checkout, know the feature of the restaurant, and to improve them consume there.   本職位之主要工作內容 (Job Item)： 1.       帶領服務員清理餐廳、檢查餐廳，保持清潔無汙           Leads the waiters and waitresses to clean up the dining room, to inspect the dining room, and           maintain the cleanliness in it. 2.       檢查所有生財器具均為清潔、良好可用...

RESPONSIBILITIES: 1. Assign specific tasks to each attendant at the end of the day for the following     day and sees to it that the staff knows and accomplishes their duties. 2. Check at the start and at the end of the shift that all service attendants     complete their opening and closing tasks. 3. Takes inventories of the the daily food supplies to ensure availability. 4. Prepares and submits breakage and loss report for the shift. 5. Assists the service staff in serving food and drinks. 6. Handles guest complains professionally and tactfully. 7. Checks the accuracy of the guest’s bill before it is presented to the guest. REQUIREMENTS: 1. Minimum SPM or equivalent. 2. At least 2 years’ experience as a captain in a F&B outlet in the hotel industry.. 3. Experience in Point of Sales 4. Must be able to communicate in English (written and spoken) and other     languages. 5. Able to support the supervisor, lead and delegate a service team.

DUTIES AND RESPONSIBILITIES Greets guests and presents them with the menu. Informs guests about the special items for the day and the changes in menu if any. Recommends food and beverages to the guest and also try to upsell. Takes food and beverage orders from the guest. Issue receipts, accept payments and return the correct change. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES QUALIFICATION STANDARDS Education Minimum SPM or equivalent. Experience At least 2 years’ experience as a waiter / waitresses in a F&B outlet. Experience in order taking. Must be able to communicate in English (written and spoken) and other languages.

Job Description ·         Consistently offers professional, engaging and friendly service ·         Greets guests and presents them with the menu. ·         Informs guests about the special items for the day and menu changes if any. ·         Suggest food and beverages to the guest and also try to upsell. ·         Take food and beverage orders from the guest on the order taking pads or on the handheld Point              of sale ( POS ) system. ·         Obtaining revenues, issuing receipts, accepting payments, returning the change.  ·         Performing basic cleaning tasks as needed or directed by supervisor.  ·         Filling in for absent staff as needed ·         Communicate to the guest and provide assistance with their queries. ·         Co-ordinate with kitchen staff, bar staff to ensure smooth operation and guest satisfaction. ·         Serves food and beverage to the guest as per the course of order....