Tower Regency Hotel & Apartments
Tower Regency Hotel & Apartments, Jalan Dato Seri Ahmad Said, Ipoh, Perak, Malaysia
Greeting guests and taking drink and food orders. Staying attentive to the needs of guests in the dining area. Delivering food from the kitchen to the guests. Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
Hotel De'La Ferns
Hotel De'la Ferns Cameron Highlands, Jalan Besar, Tanah Rata, Pahang, Malaysia
Greets guests and presents them with the menu.
Informs guests about the special items for the day and menu changes if any.
Suggest food and beverages to the guest and also try to up-sell.
Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.
Obtaining revenues, issuing receipts, accepting payments, returning the change.
Performing basic cleaning tasks as needed or directed by supervisor.
Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food.
Communicate to the guest and aid with their queries.
Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
Server food and beverage to the guest as per the course of order.
Observes guests and ensure their satisfaction with the food and service.
Observes guests and ensure their...