BAYVIEW HOTEL GEORGETOWN
25-A, Bayview Hotel Georgetown Penang, Lebuh Farquhar, Georgetown, 10200 George Town, Penang, Malaysia
Job Summary
The Bellman is responsible for providing warm, efficient, and helpful assistance to guests upon arrival, during their stay, and at departure. This role includes handling luggage, escorting guests to their rooms, providing hotel information, and ensuring a pleasant first and last impression of the hotel.
Key Responsibilities
1. Guest Arrival & Departure
Greet guests warmly at the main entrance and assist with opening doors.
Handle guest luggage during check-in and check-out.
Escort guests to their rooms, explain room features, and ensure their comfort.
Assist in arranging transportation, luggage storage, and handling guest items safely.
2. Guest Services
Provide accurate information about hotel facilities, services, and nearby attractions.
Assist with guest requests such as calling taxis, delivering items, or running minor errands.
Respond promptly to guest...