12 jobs found

Oversee the daily operations of the resort's room division, including front office, housekeeping, reservations, and guest services.   Coordinate with various departments to ensure seamless guest experiences, from check-in to check-out. Monitor and maintain occupancy levels, room availability, and rates to maximize revenue and occupancy rates. Set and maintain high standards of guest service, ensuring that all guests' needs and concerns are addressed promptly and professionally. Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction. Implement guest feedback systems to continuously improve service quality. Recruit, train, and manage a skilled team of front office, housekeeping, and guest services staff. Provide ongoing coaching and performance feedback to team members,...

JOB DESCRIPTION Manage execution of press release and media interviews.  Prepare internal messages.  Manage engagement activities with media / press.                             Preparation of corporate and festive decorations / collaterals / advertisements.   Manage all social media related activities (Instagram, Facebook, twitter, TripAdvisor)  Manage request for sponsorship (co-branding).                                              Propose, manage and execute Casuarina Brands CSR initiatives.                         Manage sponsorship / donation request.    Assisting client / senior management for VVIPs' protocol (as and when needed). To perform coordination of implementation activities, leading development and configuration of marketing strategies.          Manage multiple projects and work independently in a detail-oriented, fast-paced and deadline-driven environment.             To create presentation, mock-ups and various prototypes in...

We are seeking a dynamic and experienced Head of Sales for our Five Star Resort. The ideal candidate will overseeing and managing the sales and marketing efforts of the resort to drive revenue, increase occupancy rates, and enhance the brand image. Responsibilities: 1.       Develop a comprehensive sales strategy that aligns with the resort's goals and target market. Identify the unique selling points of the resort and highlight them in sales approach. 2.       Drive sales and meet revenue targets through effective sales techniques, negotiation skills, and customer relationship management. Identify new business opportunities, maintain existing client relationships, and establish partnerships with corporate clients, travel agencies, event planners, and other relevant stakeholders. 3.       Lead and motivate the sales team, providing guidance, training, and support to ensure they meet their targets. Establish clear sales goals and track performance regularly....

Executive Sous Chef Desaru, 82200 Bandar Penawar, Johor, Malaysia Full-time Company Location: Anantara Desaru Coast Resort & Villas Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description As an Executive Sous Chef you will be second in command and report directly to the Executive Chef. As such you must be intimately familiar with all the activities involved in kitchen operations and be prepared to step in and cover all eventualities if called upon. You will need to be able to prepare and cook a wide range of international dishes, including French, Italian, and fusion cooking. The Executive...

We are seeking a highly motivated and experienced Senior Sales Manager to lead our sales team. The Senior Sales Manager will be responsible for developing and implementing sales strategies, managing the sales team, and achieving revenue targets for the resort. The ideal candidate should possess strong leadership skills, excellent communication and negotiation skills, and a proven track record of achieving sales targets. Key Responsibilities: Develop and implement sales strategies to achieve revenue targets for the resort. Manage the sales team and provide guidance and leadership to ensure sales targets are met or exceeded Develop and maintain strong relationships with key clients, including travel agents, corporate clients, and event planners Conduct market research and identify new business opportunities to increase revenue Prepare and deliver sales presentations and proposals to prospective clients Negotiate contracts and agreements with clients Monitor and...

The candidate profile: -    To lead the Sales & Marketing Department and be responsible for all aspects of sales, marketing, revenue management and achieving hotel business revenue goals -    Has a strong network in the corporate market segment especially within Kuala Lumpur/Klang Valley -    Must be business savvy and has the ability to communicate and negotiate at all levels -    Is detail orientated and must be able to problem-solve with employees and guests -    A leader who has a strong sense of direction, confidence and ability to get things done Due to visa limitations, the above positions are open for Malaysian nationals only. Only shortlisted candidates will be notified.

JOB SUMMARY Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.   CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.   CORE WORK ACTIVITIES   Leading Pastry Culinary Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business...

JOB SUMMARY Exhibits culinary talents by personally performing tasks while leading the banquet food preparation staff. Assists in coordinating menus, purchasing, scheduling, food preparation and plating for catering events. The individual is responsible for delivering a consistent, high quality product with an appetizing presentation. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved.   CANDIDATE PROFILE   Education and Experience • High school diploma or GED; 1 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 1 year experience in the culinary, food and beverage, or related professional area.   CORE WORK ACTIVITIES   Ensuring Culinary Standards and Responsibilities are Met • Assists in...

Research, plan and manage the development and execution of marketing programs including Search Engine Optimization (SEO), marketing automation, social media, website and etc. Research, identify and develop content enhancements and persuasive copywriting. Identify the marketing opportunities by defining and analyzing the market and competitive environment. Update and manage brand and property websites using the content management system of record. Implement best practices to increase website traffic and maximize content consumption. Monitor and review traffic using web analytics platform to make recommendation on content and how to direct guest to the site. Edit and proofread the material to be published. Provide analysis and reporting on digital projects, website traffic, social media impression and etc. Maintain digital media best practices, trend and tools. Analyze and evaluate marketing results to ensure objectives are met.

Job Description To champion all communications and branding concepts and strategies both within the hotel and external, thus maximizing hotels brand awareness in line with the hotel's positioning statement within the targeted markets. Duties and Responsibilities To develop the hotels yearly communication plan in conjunction with the hotels yearly marketing plan so as to support and drive market penetration and overall sales effectiveness. To be the key champion in developing and updating media database, as well as relationships. Ensure media kit and database are updated by category and ensure the right key messaging are delivered to the right editor. To develop key press release by outlets or segment on a monthly basis, plans has to be developed and submitted 3 months prior. To develop key messaging that can drive impact and create brand or product differentiation. To champion Media FAM trips, ensure check-list are done properly prior to...

OBJECTIVE OF THIS POSITION:　 To manage and drive sales effectiveness of Government and Embassies, covering both local and regional based accounts for the hotel. To ensure that the hotel's monthly budget/forecast for revenue is achieved.  DUTIES AND RESPONSIBILITIES:　 To support the DOS by driving sales effectiveness into the field where showing sales initiative based around supporting increasing room nights within team. To monitor competitor market conditions including rates, average rates and account movements on an ongoing basis to ensure the hotel maintains its competitive edge. To develop new business leads for the hotel on weekly basis (2 accounts per week is the minimum standard). To ensure sales servicing of accounts profile is based on driving room nights, as per standard procedure which should be based on volume of room night potential. Key focus daily is to source and pick up leads, new business and groups...

Objective of the position Seeks and maximizes business opportunities focus on Japan and Korea market fr all segments, Group, Corporate, Travel Agents, trading, property and government (including Embassy in Malaysia) through sales calls and other means of solicitation. Acts as a liaison between the hotel and Japanese and Korean clients in order to achieve maximum returns, taking into consideration the client’s requirements. Provides feedback on market information trends and competitor activities in order to assist with the achieving of sales objectives and targets.   Primary Responsibilities Maintains regular contact with assigned accounts through sales calls, telephone and other means in order to obtain business from these accounts. Informs existing and potential accounts of activities in the hotel and solicits for new business. Researches and identifies new prospects for follow up in order to maximize market share. Enters into negotiation on behalf of the...