3 front office deparment jobs found in George Town

Supervising staff and ensuring smooth daily operations. Handling customer complaints and resolving issues. Ensuring health, safety, and security procedures are followed. Monitoring service quality and operational standards. Assisting with staff scheduling and shift coordination. Responding to emergencies or unexpected situations. Preparing reports and updating senior management on key issues.

·         Greet and welcome guests and customers professionally. ·         Answer the incoming calls promptly. ·         Handle check-in and check-out procedures efficiently. ·         Sell, register and assign rooms to incoming guests and ensuring that the details in the registration card are properly filled. ·         Manage front desk email communications and respond to inquiries. ·         Ensure reception area is clean, organized, and presentable at all times. ·         Receive, sort, and distribute mail, documents, and courier packages. ·         Provide administrative support such as...

Hiring: Hotel Front Office / Receptionist Requirements: Own transport Proficient in English and Bahasa Melayu Friendly, outgoing personality Fresh graduates are welcome (Training will be provided) Key Responsibilities: Provide courteous and professional service to guests Handle front desk operations with a focus on guest satisfaction Demonstrate responsibility, ownership, and a positive attitude Willingness to learn and grow within the hospitality industry   Benefits: Medical benefits Attractive bonus structure KWSP, Socso contributions Career development opportunities Accommodation (subject to availability) More opportunities for growth