12 jobs found in Bayan Lepas

Seeking a dedicated and professionally driven Front Office Intern . This position is designed to provide comprehensive exposure to the core operations of a luxury hospitality environment. The successful candidate will support the Front Office team in maintaining the highest standards of service excellence and operational efficiency. Primary Responsibilities ​ Operational Support:  Assist in the execution of registration and departure procedures in strict accordance with brand standards. ​ Guest Services:  Facilitate guest requests and inquiries with a high degree of professionalism and a sense of urgency. ​ Systems Management:  Utilize the Property Management System (PMS) to maintain accurate guest profiles and financial records. ​ Inter-departmental Liaison: Coordinate effectively with Housekeeping and Concierge departments to ensure room readiness and seamless guest transitions. Compliance:  Adhere strictly to the hotel’s credit...

Responsibilities: Ensure food costs are kept in-line and Business Plan objectives are achieved.  Provide consistent quality food and service to Internal and External customers. Handles all guest and internal customer complaints and inquiries in a timely, courteous and efficient manner. Following through to make sure problems are resolved satisfactorily. Ensures positive guest and colleague interactions, maintaining professional and positive working relationships. Ensures that all employees are up to date with the availability of seasonal and new products on the market. Tastes and monitors products served throughout the operation, providing feedback where appropriate. Assists in the recruitment and selection of all culinary employees. Ensuring that Hotel guidelines and policies are fully implemented when recruiting and selecting employees. Oversees the punctuality and appearance of all culinary employees, making sure that they wear the correct...

🛎️ Key Responsibilities Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors Develop and implement cleaning schedules and procedures Conduct regular inspections of guest rooms and public areas Maintain inventory of cleaning supplies, linens, and uniforms Coordinate with front office and maintenance departments for smooth operations Handle guest complaints and requests related to housekeeping Recruit, train, and evaluate housekeeping staff Prepare and manage departmental budgets Ensure compliance with health, safety, and sanitation standards Oversee pest control and hygiene programs Maintain lost-and-found records and procedures   🧠 Skills & Qualifications Strong leadership and organizational skills Excellent communication and interpersonal abilities Attention to detail and...

Key Responsibilities Assist the Executive Chef in managing daily kitchen operations. Ensure consistent food quality, presentation, and service standards. Supervise and mentor kitchen team members during shifts. Oversee buffet, breakfast, lunch, dinner, and à la carte operations. Maintain strict compliance with food safety, hygiene, and HACCP standards. Monitor food costs, inventory levels, and minimize wastage. Support menu planning, promotions, and new menu development. Ensure timely food production while maintaining high culinary standards. Requirements Diploma or Degree in Culinary Arts, Hospitality Management, or related discipline preferred. Minimum 3-5 years of culinary experience in a hotel or upscale restaurant environment. At least 1-2 years of experience in a Sous Chef, Junior Sous Chef, or similar supervisory role. Experience in buffet and all-day dining operations is highly preferred. Strong leadership,...

Position Overview The Commis II is responsible for assisting in the preparation, cooking, and presentation of food items in accordance with hotel standards. This role supports the Chef de Partie and Sous Chef in daily kitchen operations, ensuring consistency, quality, and hygiene across all dishes. Key Responsibilities Prepare ingredients and mise-en-place for assigned sections. Cook and present dishes according to recipes and hotel standards. Assist in buffet setup, à la carte service, and banquet operations. Maintain cleanliness and organization of workstations and kitchen equipment. Ensure compliance with food safety, hygiene, and sanitation standards. Monitor stock levels, follow FIFO procedures, and assist in requisitioning supplies. Support senior chefs in menu planning and special events. Perform other duties as assigned by Chef de Partie or Sous Chef. Qualifications Diploma/Certificate in Culinary Arts or equivalent....

Seeking a professional and proactive F&B Service Intern . This role offers an immersive experience in high-standard dining operations, ranging from daily restaurant service to large-scale banquet events. The intern will support the service team in delivering exceptional culinary experiences and maintaining impeccable dining room standards. ​Primary Responsibilities ​ Service Excellence:  Assist in the setup, service, and clearing of tables in accordance with established fine-dining or casual-dining protocols. ​ Guest Engagement:  Welcome guests, present menus, and provide detailed information on food and beverage offerings, including dietary considerations. ​ Mise-en-Place: Ensure all service stations are fully stocked, and that chinaware, glassware, and cutlery meet cleanliness and polishing standards. ​ Banquet & Events:  Support the execution of events, weddings, and corporate functions as required by the operations schedule....

Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and...

The F&B Cashier is responsible for handling guest transactions in the hotel’s food and beverage outlets. This role ensures accurate billing, smooth payment processes, and excellent customer service, contributing to the overall dining experience. Responsibilities Handling cashiering functions efficiently, ensuring accuracy in transactions. Processing fast and accurate billing for guests. Ensuring all checks are settled before guests leave. Maintaining tally between system records and credit card transactions. ·         Greet guests warmly and assist with inquiries about menus, promotions, or billing. ·         Coordinate with servers and kitchen staff to ensure smooth service. ·         Resolve billing disputes or guest concerns professionally. ·        ...

Responsibility Ensure smooth operation on a daily basis Enhance overall guest experience during their stay Supervise and direct the Front Office team Ensure all colleagues are kept up-to-date with hotel products and services Monitor all arrivals and departures from a guest experience perspective Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.   

Job responsibilities: Ensure coordination between the Events Management Department and Front Lines / Back-of-House Departments. He/she directs and drives all activities of the department, with specific responsibilities for ensuring high quality standards delivered by the Team, as well as developing and implementation action plans set forth in the Marketing Plan. Able to handle wedding/ events/ etc Take responsibility in managing all local events Work closely with all hotel staff to ensure every guest receives high- quality service Work with the team to come up with new ideas and solve any recurring issues Engage with guests and always look for ways to enhance the service Create an exceptional experience for our guests

Job description: Perform spa treatments in accordance with established standards, ensuring consistency and high-quality service at every stage of their spa experience in accordance with the hotel's standards. Deliver spa treatments professionally and efficiently to meet guest preferences and hotel standards. Provide a warm, professional, and personalised guest experience throughout the spa journey. Support the achievement of daily sales targets for treatments and retail products. Maintain cleanliness, hygiene of treatment rooms throughout the day, and overall spa presentation at all times. Ensure spa equipment is properly maintained and in good working condition. Handle guest enquiries, consultations, and feedback in a professional manner. Monitor stock levels and assist with replenishment of spa products and supplies. Learn and apply knowledge of spa packages, facilities, and equipment to enhance guest satisfaction. Promote spa services, packages,...

Job responsibilities: Provide secretarial support for the Director of Food & Beverage and the F&B Service team Support the Director of Food & Beverage for all administration and office coordination Interact with internal and external stakeholders Manage the schedule for the Director of Food & Beverage Prepare the communications outlined by the Director of Food & Beverage           Coordinates meetings and appointments for the Director of Food & Beverage Support the Food & Beverage Service Operations when needed Liaise closely with Restaurant Managers, Culinary teams, and other department colleague to ensure smooth coordination and F&B admin operations. Uphold Shangri‑La service standards, policies, and brand values while ensuring compliance with hotel procedures and SOPs.