12 intern jobs found

Revenue Auditing: Review daily revenue reports (e.g., Night Auditor logbook, F&B outlets) to ensure accurate postings, proper authorization, and compliance with policies. Financial Documentation: Check for proper authorization of vouchers, voids, and discounts. Cash and Ledger Control: Audit daily cash summaries, reconcile credit card transactions, and manage city ledger transfers. Reporting: Prepare and distribute daily/monthly revenue reports and reconcile with the general ledger. Investigation: Investigate, document, and report any revenue discrepancies, shortages, or overages. Compliance & Security: Ensure adherence to internal controls and perform surprise cash counts of cashier floats.

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget  ...

Support the Section Chef by preparing, presenting, storing and serving a selection of dishes. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.    Your day-to-day:  Prepare, cook, serve and store the dishes   Communicate politely and display courtesy to guests and internal customers  Provide direction to the Kitchen helpers, including Cooks, Kitchen Attendants and Stewards  Communicate to his/her superior any difficulties, guest or internal customer comment and other relevant information    Establish and maintain effective employee working...

To ensure the smooth and efficient operation of the Sales Office. Department achieving  maximum sales and guest satisfaction and adhering to the standard of service required by  the hotel. To also be responsible for establishing, maintaining and servicing all filing systems  and kept up to date. DUTIES AND RESPONSIBILITIES To constantly strive to please all guests that he/she may come into contact with during  his/her here. To increase business/occupancy through establishing and maintaining good relationships  with clients. To update and control all mailing systems, correspondences (internal and external), meeting  minutes, memorandums, faxes and any other items pertaining to clerical aspects. To be responsible for the requisition and control of the issuance of all stationary for the  department. To distribute hotel collateral materials as appropriate. To maintain an update database through the Fidelio system. To act as the liason...

Specification - specialise in Japanese cuisine/sushi and all related japanese food ·    Responsible self-starter, capable of handling multi-faceted projects and of working under pressure. ·    Excellent communication and guest relations’ skills, a proactive problem solver. ·    Creative with international culinary focus and flair. Attention to detail. Passionate. ·    Team player, who values teamwork, has good team building skills and is able to communicate effectively with all levels of employees.  ·    Equips and motivates employees to achieve predetermined goals, installing and maintaining appropriate empowerment Programmes.  ·    Personable and pleasant to deal with. Reliable and approachable. ·    Positive “can do” attitude and flexible approach – manages with humility. ·    High degree of integrity. Strong...

As the Reservations Agent, you will be responsible to process guest/agents room bookings request in line with IHG brand standard guidelines.  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.   Your day-to-day:  Maintains a regular pattern of sales calls and ensures no calls are left unanswered, when received through our Automatic Call Distribution system (ACD)  Record and process reservations made by phone/fax/email, website and GDS  Maintain a high level of product and service knowledge about all IHG Hotels, Restaurants and all IHG Hotels in your region  Prepare and execute action plans which increase reservation sales and associated business ...

As IT Executive, you are responsible for the work performance of one or more subordinates who are in the back-of-house of guest service for consistently meeting differing guests’ needs & wants consistent to your assigned area of responsibility in the Finance department, that is, IT. You direct the procedural and personal dimensions of one or more work processes through these subordinates. An increase in personal efficient and effectiveness is expected when you work as a team with your subordinates, colleagues and superiors and achieve common goals and targets.   You will:- Ensure all data on the hotel computer system is backed up daily. This includes Opera, Micros, E-point, HOS. Be on call for IT related emergencies. Install IT related soft/hardware in the hotel with the approval of the IT Operations and Development Manager. Regularly check all PCs in the hotel for viruses and run virus cleaning programs when necessary. Assist in maintaining...

Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Promote awareness of brand image internally and externally. Process all reservation requests, changes, and cancellations received by phone, fax, or mail.  Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing      

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To communicate effectively with guests in Arabic and English, responding to all enquiries in a clear, courteous, and professional manner. 2. To report punctually wearing the correct hotel uniform and name tag at all times. 3. To provide a courteous and professional service at all service. 4. To be constantly aware of the room situation and to strive to obtain maximum occupancy. 5. To maintain an atmosphere of tranquility at the Front Desk. 6. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. 7. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. 8. To register the...

Under the guidance of the Front Office Manager, A Duty Manager main task is to oversee the front desk operations of our business. To support and assist the Front Office and all Departments in the hotel to ensure a smooth, prompt, and effective service to all guests. Assist the Front Office Manager with the management and support of daily Front Office Operations. Manage and support the Front Office team, ensuring that brand standards are met, and guest expectations are exceeded. Handle guest requests, enquiries, and complaints promptly. Handle any management issues or emergencies that arise, record, and resolve as necessary. Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests. Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly. Ensure your team maintains a professional manner and are up to date with VIP guest movements,...

Job Brief: To take food and beverage orders accurately and completely, efficiently serve food and beverages to customers and address customers' needs. Main Job Tasks, Duties and Responsibilities: greet customers politely as they enter the restaurant & present menus to customers maintain an up-to-date working knowledge of the menu items and daily specials explain the menu items in terms of preparation, ingredients, and presentation be aware of allergy information on menu items answer inquiries about food and beverage items on the menu take food and beverage orders accurately including any special requests input the order into POS System work with kitchen staff to process and expedite food orders pre-set table for the orders& deliver and serve food at tables use established food handling and serving techniques ensure customers are satisfied with their food orders, beverages, and service handle customer complaints in a...

  1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine 11. Explain how various menu items are prepared, describing ingredients and cooking methods 12. Prepare tables for meals, including setting up items...