13 intern jobs found

1.    To make sure to follow administration policies and procedures. 2.    To update all Guest Profiles and ensure to collect guest preference before shift ended. 3.    To get a maximum of guest questionnaires. 4.    To follow the instructions given by your Shift Leader, Reception Manager or Front of House Manager at all times. 5.    Answering telephone and handling guest inquires.  6.    Print Night receptionist reports and check that all profiles have been updated. 7.    Print Registration cards for following day and ensure that all backups are behind registrations cards. 8.    To report any health and safety hazards immediately to your Manager. 9.    Maximizes every opportunity to increase revenue by up selling. 10.    To check in all guests, Groups & Tours to the Hotel in an efficient and welcoming manner, ensuring an outstanding first...

Job Responsibilities: - ·   Overseeing Government sales, promotions and campaigns. ·   Prepare sales budgets, projections and set sales target. ·   Implements all sales action plan according to market areas as outline in the Marketing Plan. ·   Plan and execute sales trips to major market areas and also new potential area ·   Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients ·   Identifying emerging markets to find new sales opportunities ·   Participate in weekly/monthly Sales & Marketing ·   Manages and develops relationship with key internal and external stakeholders to strengthen and expand customer base for sales opportunity ·   Maintain professional business confidentially, high standard of professionalism, ethics and attitudes to words hotel guests,...

Job Responsibilities: - Perform all check-in and check-out guests. To provide a courteous and professional service at all service. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. To be constantly aware of the room situation and to strive to obtain maximum occupancy. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. To register the guests promptly ensuring that they are provided with all necessary information. To answer the telephone promptly and clearly, ensuring a courteous and friendly manner. To take room reservations effectively, efficiently and as laid down in the reservation operations manual. To familiar with hotel facilities and Marketing Programmes and Promotions. Maintain up to date and accurate guest histories. Actively sell the hotel to guests to maximise the internal revenue of the hotel. To tabulate daily guest bills...

Assist the Sales team with managing sales-related administrative tasks and processes Respond to customer inquiries and provide exceptional client service Coordinate with internal departments to ensure seamless delivery of sales proposals and contracts Maintain accurate records and update the sales pipeline Support the development and implementation of sales strategies and campaigns Collaborate with the marketing team to create promotional materials Provide general administrative support as needed

Position Overview The Kitchen Administrator is responsible for managing the administrative and operational functions of the hotel kitchen. This role ensures smooth coordination between culinary staff, procurement, inventory, and compliance requirements. Candidates appointed as Halal Executive will receive an additional RM300 monthly allowance. Key Responsibilities Manage kitchen documentation, including purchase orders, invoices, and stock records. Coordinate with suppliers for timely delivery of food and beverage items. Monitor inventory levels, implement FIFO procedures, and maintain accurate stock reports. Support the Executive Chef and Sous Chef in scheduling. Maintain and manage kitchen team leave records, ensuring proper documentation and approvals. Ensure compliance with food safety, hygiene, and Halal certification standards. Liaise with internal departments (F&B, Finance, HR) for operational requirements. Prepare regular reports on kitchen...

Overview: We are seeking a dynamic and results-driven  Sales Manager  to lead our resort sales team. The ideal candidate will have a strong background in hospitality sales, excellent leadership capabilities, and a proven track record of achieving and exceeding revenue targets. This role requires active involvement in resort inspections and frequent sales calls to develop strong client relationships and secure business opportunities. Responsibilities: Develop and execute strategic sales plans to achieve monthly, quarterly, and annual revenue targets. Lead, mentor, and motivate the sales team to deliver high performance and exceed sales KPIs. Conduct regular  resort inspections and sales calls  to identify client needs, secure bookings, and promote resort facilities and services. Build and nurture relationships with key clients, including corporate accounts, travel agents, event planners, and other business...

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget  ...

Support the Section Chef by preparing, presenting, storing and serving a selection of dishes. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.    Your day-to-day:  Prepare, cook, serve and store the dishes   Communicate politely and display courtesy to guests and internal customers  Provide direction to the Kitchen helpers, including Cooks, Kitchen Attendants and Stewards  Communicate to his/her superior any difficulties, guest or internal customer comment and other relevant information    Establish and maintain effective employee working...

As the Assistant Director of Sales, you will spearhead the strategic direction and execution of the hotel’s sales efforts to drive revenue across all segments: corporate, MICE, leisure, wholesale, and government. You are accountable for achieving business goals by developing dynamic sales strategies, managing key accounts, leading the sales team, and fostering strong partnerships in both domestic and international markets.   At Crowne Plaza Hotels & Resorts, we seek leaders who are confident, proactive, globally-minded, and passionate about creating memorable guest experiences while maximizing hotel profitability.       Your day-to-day:  People    Lead and manage a results-driven sales team with a focus on key performance indicators (KPIs) or Goal Setting and Budget, such as room revenue, market share, RFP conversion, and account retention.   Set clear sales targets for each segment and provide continuous...

As IT Executive, you are responsible for the work performance of one or more subordinates who are in the back-of-house of guest service for consistently meeting differing guests’ needs & wants consistent to your assigned area of responsibility in the Finance department, that is, IT. You direct the procedural and personal dimensions of one or more work processes through these subordinates. An increase in personal efficient and effectiveness is expected when you work as a team with your subordinates, colleagues and superiors and achieve common goals and targets.   You will:- Ensure all data on the hotel computer system is backed up daily. This includes Opera, Micros, E-point, HOS. Be on call for IT related emergencies. Install IT related soft/hardware in the hotel with the approval of the IT Operations and Development Manager. Regularly check all PCs in the hotel for viruses and run virus cleaning programs when necessary. Assist in maintaining...

As the Assistant Marketing and Communications Manager, you will play a vital role in elevating the hotel’s prestige and brand identity through strategic storytelling. The ideal candidate will be creative, innovative, and possess a sophisticated understanding of brand positioning, public relations, and premium marketing practices. The Assistant Marketing and Communications Manager will also be responsible for ensuring a seamless and high-end guest experience through physical and visual touchpoints. They will do this by overseeing the production of premium hotel collateral, ensuring all guest-facing materials reflect the hotel's upscale amenities, and maintaining brand consistency across every physical department of the property. The Assistant Marketing and Communications Manager will also be responsible for providing direct support to the Director of Marketing and Communications on all PR-related assignments. This includes high-level copywriting for press releases,...

As the Reservations Agent, you will be responsible to process guest/agents room bookings request in line with IHG brand standard guidelines.  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.   Your day-to-day:  Maintains a regular pattern of sales calls and ensures no calls are left unanswered, when received through our Automatic Call Distribution system (ACD)  Record and process reservations made by phone/fax/email, website and GDS  Maintain a high level of product and service knowledge about all IHG Hotels, Restaurants and all IHG Hotels in your region  Prepare and execute action plans which increase reservation sales and associated business ...

  1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine 11. Explain how various menu items are prepared, describing ingredients and cooking methods 12. Prepare tables for meals, including setting up items...