21 housekeeping deparment jobs found

1.0 Job Summary To ensure maximum care of all guest laundry, linens, uniforms. 2.0 Duties and Responsibilities 1. To ensure proper issuance (correct counting) of linen when requested by Food & Beverage department. 2. Issue the right uniform to the respective staff. Checks all uniforms return from / to laundry. 3. Sent out linens and uniforms to laundry with correct counting, mend torn ones, discard condemned ones and tag all uniform accordingly. Assist seamstress in mending. Replace button and sew loose hemline. Uniforms must be arranged accordingly and neatly for easy distribution. 4. Assist inventory taking every month end of the month. 5. Provides pressing service whenever required and attend to all guest requested. 6. Relief and assist room attendant on floor whenever required. 7. Keep linen room clean and tidy, mops floor and wipe shelves. 8. Ensure all linen returning from laundry is neatly stacked and hang up. 9. Ensure all linen from...

We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies. Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Performing various cleaning duties in instances of staff shortages. Housekeeping Supervisor Requirements: Proven housekeeping or hospitality...

Hiring Room Attendant/Housekeeping Requirement: -Able to travel / Own transport -Ensure the resident is clean and tidy -Room cleaning and tidy up -Daily rubbish collection -Cleaning of window, fan and Maintenance job (when require) What we require from you: -Responsible and courteous -Friendly -Can perform OT when needed -Willing to learn -Have ownership and great attitude Benefit: -Staff allowance -Attractive bonus -KWSP, Socso -Career Development -Accommodation (Based on availability) -More opportunity

Job Overview: The Housekeeping Attendant is responsible for maintaining the cleanliness and upkeep of guest rooms, public areas, and linen rooms while ensuring high standards of hygiene and guest satisfaction. Rooms 1. Prepare housekeeping forms necessary in the performance of their duties, responsibilities and ready for daily morning briefing 15 minutes before starting their shift. 2. Clean and service guestrooms and bathrooms to meet the standards Hotel. 3. Remove all room service trays and services equipment to the pantry for collection by room service waiters. 4. Remove all wastepaper and disposed materials from guestrooms on the floor and take them to the waste disposal area. 5. Empty and wash ashtrays. Do not throw cigarette butts into the toilet bowl. 6. Make up the bed. Any linen that is stained or torn should be tied in a knot and sent to the Linen Room separately. 7. Shake blankets, sheets, pillowcases so...

Job Summary: The Storekeeper is responsible for managing and maintaining all housekeeping and laundry inventories, ensuring that stock levels are maintained according to the hotel’s standards and operational needs. This role requires strict attention to detail in receiving, issuing, recording, and monitoring all housekeeping supplies and amenities to support smooth daily operations. Key Responsibilities: 1.    Ensure timely issuance and replenishment of guest room supplies, and ensure all housekeeping inventory is properly managed and updated in the system. 2.    Maintain proper control of all housekeeping and laundry inventories. 3.    Prepare daily, weekly, and monthly inventory reports for review by the Head of Department (HOD). 4.    Check the quality, quantity, and expiry dates of all guest room items. 5.    Verify that all items received match the purchase order and...

Responsible for supervising, directing and coordinating the activities of room attendants. To ensure the apartments/rooms and surroundings are orderly cleaned and well maintained.

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for young, dynamic and energetic individuals for the following position: Housekeeping Attendant ROOM Review room assignment sheet before beginning the daily cleaning. Note any special cleaning duties. Set priorities for cleaning assigned rooms. Take walk through of your assigned section. Equips trolley with adequate supplies and keeps trolley neat and tidy. Pantry is to be kept clean and secured. Check the guest supplies and linen. Solid linen is to be dumped regularly Report maintenance defects and safety hazard. Reports and hands over lost and found items promptly. Performs any related duties which may be assigned by superiors from time to time. PUBLIC AREA   Ensure day to day operational efficiency of the section. Well-groomed and uniform is neat and clean at all times Observe...

Responsible for overseeing the daily operations of the hotel during their shift, ensuring guest satisfaction, smooth coordination between departments, and immediate response to any issues or emergencies. This role serves as the hotel's representative when senior management is not available. Responsibilities: Ensure high levels of guest satisfaction through prompt, professional service. Handle guest complaints, concerns, and requests efficiently and courteously. Maintain a visible presence in the lobby and other public areas. Ensure VIPs, repeat guests, and special requests are recognized and handled appropriately. Supervise and support front office, housekeeping, F&B, and other operational departments during the shift. Ensure all hotel policies, procedures, standards, and guidelines are followed. Monitor daily operations and resolve issues that may arise across departments. Conduct shift...

Responsibilities: · To assist in management of daily Front Office operations and perform task to the highest standards. · Handle the walk in, check-in and check-out of guest including the processing of their reservations and rooming at the unit level. · Communicate guests’ requests and complaints to the appropriate Duty Managers / departments. · Handle all front desk cashiering duties with integrity. · Answer telephone enquiries and attend to clients’ need promptly. · Managing the operations of all guests’ use facilities if required. · Demonstrate high level of customer service at all times. · Follow and adhere to company brand standards and P&Ps. · Coordinate room assignment and readiness with Housekeeping team. · Equipped with current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary...

Job Responsibilities Supervise and coordinate daily front office operations including reception, guest services, and cashiering Ensure smooth check-in and check-out procedures in accordance with hotel standards Handle guest feedback, complaints, and special requests professionally and promptly Train, coach, and supervise front office staff to maintain high service standards Prepare duty rosters, manage attendance, and ensure adequate staffing levels Monitor room status, liaise with housekeeping, maintenance, and other departments Ensure compliance with hotel policies, SOPs, and safety regulations Assist in preparing daily reports, night audit coordination, and cash handling control Upsell rooms and hotel services to maximize revenue Ensure proper grooming, discipline, and professionalism of front office staff Requirements Diploma or Degree in Hospitality Management,...

Main Duties - Familiarize with the hotel system to make reservations and perform check-in/check-out - Welcome guests upon their arrival and assign rooms - Provide information about our hotel’s facilities and amenities - Respond to guests’ complaints in a timely and professional manner - Liaise with housekeeping & maintenance team to ensure all rooms are clean, tidy, fully-furnished & intact to accommodate guests’ needs - Confirm reservations and arrange personalized services for VIP customers - Collect payments and handle different forms of payments (cash, debit card, credit card, virtual credit card) - Employees are required to be responsible for cash balance before and after their shift - Employees are required to be able to work shifts (morning, afternoon, & night) - Upsell additional facilities and services, when appropriate maintain updated records of bookings and payments

Requirements:   ·         Hospitality industry courses in hotel management / Front Office Management from a recognised institution. ·         Minimum of three years as Duty Manager on a Business Class Hotel. ·         Experience with Yield Management. ·         Experience with room forecast and budgeting. ·         An equivalent combination of education and experience will be considered. ·         Carries out responsibilities in accordance with the hotel’s policies and applicable laws. ·         Responsibilities include planning, assigning, directing work, addressing complaints, grievances and resolving problems....

Job Summary: We are seeking a friendly, professional, and customer-focused Front Office Assistant to join our team. As the first point of contact for guests, you will play a key role in ensuring a positive guest experience through efficient check-in/check-out processes, accurate information sharing, and prompt issue resolution. Key Responsibilities: Greet and welcome guests with a warm and professional attitude. Manage guest check-in and check-out processes efficiently. Handle reservations, cancellations, and modifications using the hotel’s property management system (PMS). Respond to guest inquiries both in person and via phone/email. Assist guests with concierge services such as transportation, directions, and local recommendations. Maintain accurate records of guest information and transactions. Coordinate with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled promptly. Handle...

Job Description : • Welcome guests with a warm and friendly demeanour, creating a positive first impression • Respond promptly to guest inquiries, both in person and over the phone • Work closely with housekeeping to coordinate room availability, cleanliness, and readiness for guest arrivals. • Address and resolve guest concerns and complaints in a courteous and professional manner • Assist guests during the check-out process, ensuring accurate billing and efficient departure • Process guest payments accurately, handling cash, credit card transactions, and electronic payments securely.   Requirements: •Must possess at least SPM/STPM/Diploma for any discipline •Diploma in hotel management is a plus •Minimum 1 year working experience •Work experience in the hotel industry and well known of Opera System is a bonus •Required skill(s): Strong customer service attitude, excellent...

Job Description (Front Office Assistant) - Mandarin Speaker 1.    Use the Front Office system in Front Desk efficiently and accurately. 2.    Understand all accounting and credit policies related to Front Office cash deposit collection and paid out policies and operations. 3.    Register guests and assign rooms. Accommodate special requests whenever possible. 4.     Verify guest’s method of payment and follow credit procedures. 5.     Answer inquiries about hotel services, registration of guests, dining and shopping as well as give travel directions. 6.    Be well versed in all room categories, room rates, room locations and current room availability. 7.    Assist in preregistration and blocking of rooms for reservations. 8.    Coordinate room status updates with housekeeping department of all check-out, late check-out,...

Job Description (Front Office Assistant) - Proficiency in Mandarin is preferred 1.    Use the Front Office system in Front Desk efficiently and accurately. 2.    Understand all accounting and credit policies related to Front Office cash deposit collection and paid out policies and operations. 3.    Register guests and assign rooms. Accommodate special requests whenever possible. 4.     Verify guest’s method of payment and follow credit procedures. 5.     Answer inquiries about hotel services, registration of guests, dining and shopping as well as give travel directions. 6.    Be well versed in all room categories, room rates, room locations and current room availability. 7.    Assist in preregistration and blocking of rooms for reservations. 8.    Coordinate room status updates with housekeeping department of all...

1.0 Job Summary 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. 2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day....

1.0 Job Summary 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. 2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day....

1.0 Job Summary 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. 2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day....

1.0 Job Summary 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. 2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day....