9 f b department jobs found

Main Duties: Financial Responsibilities: 1. Maximizes revenues through pro-active action (up selling) 2. Produces check and receive payment to settle the payment Operational Responsibilities : Guest Service 1. Escort customers to their tables 2. Present menus to patrons and answer questions about menu items, making recommendations upon request 3. Inform customers of daily specials. 4. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff 5. Take orders from patrons for food or beverages. 6. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required 7. Check with customers to ensure that they are enjoying their meals and take action to correct any problems 8. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 9. Clean tables and/or counters after patrons have finished dining 10. Prepare...

About the role We are seeking a service-oriented and enthusiastic F&B Service Leader to join our Coffee House team, focusing on bar operations. The successful candidate will support the daily operations of the bar, ensure excellent guest service, maintain beverage quality standards, and assist in leading the team to deliver a memorable dining experience. Key responsibilities Supervise daily bar and beverage service operations to ensure smooth and efficient service. Prepare and serve beverages in accordance with established recipes and quality standards. Lead, guide, and support team members to maintain high service standards. Ensure cleanliness, hygiene, and compliance with food safety and hotel operating procedures. Monitor beverage stock, assist with inventory control, and minimise wastage. Handle guest enquiries, feedback, and complaints professionally. Coordinate with the kitchen and other Food &...

About the role We are looking for a friendly, enthusiastic, and guest-oriented F&B Service Agent to join our Coffee House team. The successful candidate will be responsible for providing efficient food and beverage service, maintaining restaurant cleanliness and presentation, and ensuring a pleasant dining experience for all guests. Key responsibilities Welcome guests warmly and assist with seating arrangements. Present menus, explain menu items, take orders, and serve food and beverages accurately. Ensure timely and attentive service throughout the guests' dining experience. Prepare and maintain table settings, service stations, and restaurant areas. Clear tables and reset them promptly while maintaining cleanliness and hygiene. Coordinate with kitchen and bar team members to ensure smooth service operations. Respond to guest enquiries and feedback professionally, escalating complaints to the supervisor...

About the role We are seeking a service-oriented and responsible F&B Service Captain to join our Restaurant team. The successful candidate will assist in supervising daily restaurant operations, guide service team members, and ensure excellent guest satisfaction while maintaining the hotel's service and quality standards. Key responsibilities Assist in overseeing daily restaurant operations to ensure smooth and efficient service. Lead, guide, and support service team members in delivering excellent guest experiences. Welcome guests, take orders, and ensure food and beverages are served accurately and promptly. Monitor table arrangements, restaurant cleanliness, and overall presentation. Handle guest enquiries, feedback, and complaints professionally. Coordinate with the kitchen and other departments to ensure seamless service delivery. Assist with staff briefing, training, duty allocation, and service...

About the role We are looking for a friendly, enthusiastic, and guest-oriented F&B Service Agent to join our Restaurant team. The successful candidate will be responsible for providing efficient food and beverage service, maintaining restaurant cleanliness and presentation, and ensuring a pleasant dining experience for all guests. Key responsibilities Welcome guests warmly and assist with seating arrangements. Present menus, explain menu items, take orders, and serve food and beverages accurately. Ensure timely and attentive service throughout the guests' dining experience. Prepare and maintain table settings, service stations, and restaurant areas. Clear tables and reset them promptly while maintaining cleanliness and hygiene. Coordinate with kitchen and bar team members to ensure smooth service operations. Respond to guest enquiries and feedback professionally, escalating complaints to the supervisor...

Banquet supervisors are responsible for overseeing all aspects of banquets and other special events. They ensure that everything runs smoothly, from beginning to end, ensuring that guests are happy with their experience and that the event is profitable for the business hosting it. Posses in-depth Knowledge of Food and Beverage preparation and presentation Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services and engineering staff, the guest host to ensure timely execution of events, quality service and adherence to all applicable health and safety regulations and Hilton standards Oversee catered functions Assist Manager with scheduling, training and performance management Speak with others using clear and professional language using appropriate etiquette Keep accurate records of which buildings require which supplies and when, updated locations of such supplies Are able...

Assist in developing and implementing sales strategies to achieve hotel revenue and business targets. Identify and develop new business opportunities from corporate clients, travel agencies, tour operators, government agencies, and other market segments. Maintain and strengthen relationships with existing clients and business partners. Conduct sales calls, client visits, presentations, site inspections, and business meetings to promote the resort's products and services. Promote hotel rooms, meeting rooms, banquet facilities, packages, events, and other resort facilities to potential and existing clients. Handle enquiries, prepare quotations, proposals, contracts, and follow up with clients to secure bookings and business opportunities. Manage and coordinate group bookings, corporate events, meetings, conferences, weddings, and other functions. Work closely with Reservations, Front Office, F&B, Banquet, Housekeeping, and other departments to ensure...

1. Daily Hotel Operations Oversee the smooth operation of the hotel during the assigned shift. Monitor Front Office, Housekeeping, Engineering, Security, F&B and other operational departments. Ensure all departments follow hotel SOPs, service standards and operational procedures. Conduct regular rounds of public areas, lobby, guest floors and back-of-house areas. Ensure the hotel is maintained in a clean, safe and presentable condition. 2. Guest Service & Satisfaction Act as the management representative on duty and provide immediate assistance to guests. Handle guest requests, complaints and service recovery professionally. Follow up on guest complaints to ensure proper resolution and guest satisfaction. Assist VIPs, long-staying guests, repeat guests and special-arrival guests when required. Maintain a high level of guest engagement and hospitality throughout the shift. 3. Front Office Operations Monitor check-in...

  Manage daily Front Office operations, including guest check-in, check-out, room assignments, and registration procedures. Provide professional and courteous service to guests, ensuring a positive guest experience throughout their stay. Handle guest enquiries, requests, feedback, and complaints promptly and professionally. Coordinate with Housekeeping, Maintenance, Security, F&B, Reservations, and other departments to ensure smooth hotel operations. Monitor room availability, occupancy, room status, and special guest arrangements. Process room charges, payments, deposits, refunds, and other guest transactions accurately. Maintain accurate guest records and ensure all registration and documentation requirements are properly completed. Handle telephone calls, emails, and other guest communications in a timely and professional manner. Assist with reservations, room changes, upgrades, special requests, and group bookings when required. Prepare...