PARKROYAL Penang resort
PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Key Responsibilities
Oversee daily bar operations, ensuring smooth service and customer satisfaction.
Manage and train bar staff, including scheduling and performance evaluations.
Maintain inventory and order supplies to ensure stock availability.
Ensure compliance with liquor laws, hygiene, and safety regulations.
Develop and update cocktail menus based on market trends and guest preferences.
Handle customer complaints and ensure high-quality service standards.
Monitor bar profitability, control costs, and optimize revenue.
Organize promotional events and activities to drive sales.
Collaborate with hotel management to align bar operations with business goals.
Required Skills & Qualifications
Proven experience in bar management or hospitality leadership.
Strong knowledge of cocktails, spirits, and beverage industry trends.
Excellent communication, leadership, and problem-solving skills.
Ability to manage inventory and control costs...